Sustainability in Hospitality Industry: A Case Study on Hilton Hotel

UNIT 18: RESEARCH
PROJECT
1

TABLE OF CONTENT
MAIN BODY...................................................................................................................................3
ACTIVITY 3....................................................................................................................................3
Research and data........................................................................................................................3
Findings......................................................................................................................................11
Recommendations......................................................................................................................13
Conclusion.................................................................................................................................14
ACTIVITY 4..................................................................................................................................14
Performance review...................................................................................................................14
REFERENCES..............................................................................................................................16
APPENDIX....................................................................................................................................17
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MAIN BODY
Aim:
“To analyse and discuss sustainability in hospitality industry: A case study on: Hilton
Hotel.”
Objectives:
 To understand sustainability in the hospitality industry in Hilton Hotel.
 To discuss sustainability in hospitality industry and trends coming in this industry.
 To analyse techniques and strategies for providing sustainability in Hilton Hotel.
 To recommend strategies and measures to be able to compete in the growing market.
ACTIVITY 3
Research and data
Theme 1: According to you, what is sustainability in hospitality industry?
According to you, what is sustainability in
hospitality industry?
Outcomes
Moral 11
Ethics 9
Cost for energy and water 5
Social actions 4
Political arguments 1
Total 30
3

Interpretation: From the above graph it can be concluded that there are 11 out of 30 employees
of Hilton hotel opted for moral, 9 for ethics, 5 for cost for water and energy, 4 for social actions
and 1 for political arguments. Employees of hospitality industry value moral values of all the
individuals being valued in the workplace so that there are going to be higher consequences.
Theme 2: What are current trends which have come in Hilton Hotel recently?
What are current trends which have come
in Hilton Hotel recently?
Outcomes
Self check in 12
Technology to run bookings and hotels 15
Digitalized room keys 1
Mobile maps for access 2
4
Moral
Ethics
Cost for energy and water
Social actions
Political arguments
0
2
4
6
8
10
12 11
9
5
4
1
Theme 1: According to you, what is sustainability in hospitality
industry?
Column B
Illustration 1: According to you, what is sustainability in hospitality industry?