Whirlpool's Organizational Development

UNIT 35 DEVELOPING INDIVIDUALS,
TEAMS AND ORGANISATIONS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
QUESTION 1...................................................................................................................................1
Determining the appropriate and professional knowledge, skills and behaviours that are
required by Human Resource professionals................................................................................1
QUESTION 2...................................................................................................................................3
Personal skills audit to identify appropriate knowledge, skills and behaviours and develop a
professional development plan....................................................................................................3
QUESTION 3...................................................................................................................................5
Differences between organisational and individual learning, training and development ..........5
QUESTION 4...................................................................................................................................6
Need for continuous learning and professional development to drive sustainable business
performance.................................................................................................................................6
QUESTION 5...................................................................................................................................8
Understanding of how HPW contributes to employee engagement and competitive advantage
.....................................................................................................................................................8
QUESTION 6...................................................................................................................................9
Evaluate different approaches to performance management.....................................................9
CONCLUSION..............................................................................................................................11
REFERENCES .............................................................................................................................12

INTRODUCTION
Development of individual, teams and organisation provide opportunities to evolve new
skills to achieve the goals and objectives of business (Bolden, 2016). This project aims at
determining appropriate and professional knowledge, skills and behaviour that are required by
Human Resource professionals.
This report will discuss issues related with individual, team and organisational
development of Whirlpool. It is an American multi-national manufacturer which supply home-
made appliances. Thus, assignment covers personal skills auditing to identify appropriate
knowledge, skills and behaviour and develop a professional improvement plan, and needs for
continuous learning and professional development to drive sustainable business performance.
QUESTION 1
Determining appropriate and professional knowledge, skills and behaviour that are required by
Human Resource professionals
Human Resource are the individuals who uses strategic approaches to coordinate efforts
of employees in a common direction.
Skills
Employee relation: It is significant to maintain relations between employee and
employer to resolve problems and issues arising in at work place. This will assist Whirlpool in
offering happy and satisfying work environment, where all employees work effectively as a
team. HR manages and controls behaviour of workforce to accomplish the goals (Meneghel,
Salanova and Martínez, 2016). Establishing of employees’ relationship will help Whirlpool in
resolving the disputes by communicating vision and extraordinary goals
On boarding: This process help HR manager of Whirlpool in establishing strong
relations with employee which will result in reduce turnover rates. Whirlpool hires new
employees and motivate them to adjust according to social working environment. HR
professional practice includes techniques to boost up morale of employees and encourage them
to actively participate in decision making process.
Performance management: It is technique that helps Whirlpool in identifying key areas
of improvement (Woodcock, 2017). Human Resource Management continuously evaluate and
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measure performance of workforce, which is essential to achieve goals and objectives within
prescribed time frame.
Key behaviour of Human Resource can be defined as a tool to critically examine
carrying out of individuals and design development plan for the same. Whirlpool HR manager
communicates the expected level of performance to workforce and provide feedback to enhance
competencies.
Transparency and trustworthiness: Human Resource professionals are expected to deal
with highly sensitive issues, which has direct impact on their work. Positive environment of
Whirlpool influence employees to share their issues and point of views without the fear of
being judge. Employees should be aware about the organisation’s policies, development of
transparency in decision making process is essential for the success of business. As in the
mentioned case team members were engaged in the transparent communication to enhance team
performance.
Purpose oriented: HR of Whirlpool understand the objectives of business and develop
certain policies to achieve them (Bourne, 2016). They must coordinate workforce efforts in a
common direction and motivate them to work effectively and efficiently.
Knowledge
English language: Human Resource professional of Whirlpool has high knowledge of
English structure, content and grammar. This is essential for delivering of right information to
clients and making them understand about the company’s policies (Huczynski, 2017). In the
world of globalisation, HR should have knowledge of English to establish good relations with
others.
Education and Training: Selecting capable workforce is fundamental responsibility of
Whirlpool as they organise training workshops to develop new skills
Skills which required in HR professionals:
 Good communication skills
 collaborative
 time management skills
 knowledge of rules and regulations
 confident
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