Management and Operations: Roles and Characteristics of Leader and Manager

Management and
operations

Table of content
 Introduction
 Roles and characteristic of leader and manager
 Differentiate between role of leader and manager through theories
 Conclusion
 References

Introduction
 Operations management refers to the area which is concerned
with planning, organizing and controlling the production process
as well as redesigning business operations. It is a management
process which transforms all inputs into different goods and
services which will create a sort of value for customers.

 Management is the process of getting people together in order to
accomplish goals and objectives by using all resources in a effective
and efficient manner. Managers make sure that all things in an
organisation are been managed in the best way. There is a proper
organized group who make sure that everything in an organisation is
been managed properly.
Roles and characteristic of leader and
manager