Introduction Service Industries primarily are the important part of the economy which are involved in retail, transport, distribution, health careas well as other service related business. This greatly helps in the development of the economy. This report is based on Docklands Academy which has a close partnership with three restaurants called Hazev, Has and Tas. This ppt will discuss current mamangement and leadership soft and hard skills.
Current management and leadership “hard” and “soft” skills Hard and Soft skills are very important for the organisation to inspire employeeswithintheorganisationtoperformeffectivelyand achieve in their business. In context to Docklands Academy who have a close partnership with restaurant chains such as Hazev, Haz and Tas needs efficient hard and soft skills to remain competitive in the market place.
Cont... Management soft skills: •Dependability Hard skills in management: •Food and beverage management
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Conclusion From the above report it has been concluded that management and leadership plays a crucial role in performing business activities in a effective manner. Moreover there are various internal and external factors which affects management and leadership style within the organisation. Hence Leaders should play effective role by providing guidance and inspiring its employees to perform effectively.
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