Managing Food & Beverage Operations

Unit 6 - Managing
Food & Beverage
Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
Different types of businesses within the food and beverage industry ....................................3
Explain different rating systems used for the food and beverage industry.............................4
Discuss the current and future trends affecting food and beverage businesses.......................5
Comparison of the different operational and marketing technology for a range of different
types of food and beverage businesses.....................................................................................6
Analysis of the factors that influence the consumers’ decision on which food and beverage
outlets they choose...................................................................................................................7
Analyse strategies used in a range of food and beverage outlets to attract and build a loyal
customer base...........................................................................................................................8
CONCLUSION.............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Food and beverage service industry is the major or biggest sector of the business at
present it involves the huge type of the food production and service business's. Such as the large
scale food processing company, hospitality business's organisation such as the restaurant and
hotels, small cafes, fast food store, bakery, wine processing and serving business's such as the
factory's and pub (Maier,2016Okumus, 2020). This business sector is involving various function
and operation in order to get success, and all these operations have to be done with the
implementation of professional skills and safety registration. Leon restaurant is the long chain of
food and beverage service business in UK having almost 62 branches and crating 225 jobs. In
this report different type of the food and beverage business's along with the new opportunities
are going to be consider. Different ratting system is going to be analysed in context to the food
and beverage service organisation. New developing food beverage services trend's along with the
new developing operational and marketing technology is going to be assess in this report in
prospect to analyse its effects. Customers influencing factors which effects their decision in
context to outlet choices, is going to be analyse in this report along with the evaluation of the
different customer attracting strategy.
Different types of businesses within the food and beverage industry
Food and beverage industry is the huge area of the business's opportunities such as
business's of the small scale and large scale food production. That is the large scale food
processing factor's, hotel food service business, restaurants, cafeteria, food packaging, fast food
services, bar and pub (Venkataraman, and Pinto 2016). There is the multiple variety of
traditional and modern food and beverage dish. Which create the business's opportunities by
the aid of people changing demand and preference. Some type of the food and beverage
business's are explain below.
Restaurant- This is the type of food and beverage service business which involve the
cooking and serving of the food and beverage products on their serving place or delivery it to the
customers home place. Leon restaurant is the long chain business, they focus on the service of
naturally fast food.

Cafeteria- Is the type of self serving food and beverage service enterprise which
involves the preparation of the product's which can place in the serving area from where
customers can serve for themselves and pay before eating.
Pub – This is the type of business under which different types of the alcoholic drinks
along with some food product's is serve to the customers. People come to this place for having
some party fun along with the alcohol and food.
wine processing factory's – This is the type of manufacturing business's which uses the
wine producing raw material and prepare the final wine product's. This is the large scale
beverage producing business's. It involves the collection, sterilization, processing, quality
analysis, preservation and packaging. Then finally theses products sale out to the different food
and beverage business's organisation such to the hotels, bar, and pub. Leon restaurant use wine
for preparation of some of their fast food product (Kenyon and et. al., 2018).
Explain different rating systems used for the food and beverage industry
Ratting system is the process or strategy of the food safety and health safety organisation
or legislation. Which involves the different grading and reward's to appreciate and represent the
organisation values in terms of the food safety, hygiene and quality management. Through which
they can be guide for the improvement and appreciate for the continuous effective work. There
are the various system use for the rating of the food and beverage service outlets explain below.
Scores on the Doors- This is the rating system use by the hygiene analysing authority's
in context to the food and beverages service organisation. This involves the analysis of
restaurants and hotel hygiene management techniques in order to prevent is any thing is wrong
and to guide if some thing is note cover. So all this process is done by the yearly inspection of
the organisation. Then after the inspections they award the organisation with the rating system
system of 0 to 5. Leon restaurant is awarded with 5 scores on doors.
Michelin Star- This is the rating system use to rate the quality and test of the restaurant
food and beverages. For this authorities use the Michelin guidelines in order to award the
organisation for their unique taste of the food and beverage. This system rate the food items on
the basis of three star rating. One star represent the very good restaurant, two star illustrate first-
class cooking techniques and food. Three star illustrate the unique and innovative cuisine
restaurant.