Evaluation of HR Management Strategies

The report provides a detailed analysis of the courier organization Purple Mail Company, emphasizing the importance of HR management in achieving organizational excellence. The new HR manager's efforts to improve the induction process, enforce equality among employees, and enhance leadership performance are highlighted. Strategies for implementation, including assessment processes, are suggested to ensure constant improvement.

WORKING WITH AND LEADING PEOPLE

WORKING WITH AND LEADING PEOPLE
Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................3
LO1: Be able to use recruitment, selection and retention procedures.............................................3
1.1 Preparation of the documentation towards the recruitment and the selection process stating
the documents that is required during recruitment of a new staff for Purple Mail Company.........3
1.2 Assessing the impacts of regulatory, legal and ethical considerations to the recruitment and
the selection process for Purple Mail Company..............................................................................4
1.4 Evaluation of own contribution as the HR manager in Purple Mail Company.........................4
LO2: Understand the styles and impact of leadership.....................................................................5
2.1 Explaining the attributes and the skills required for executing leadership................................5
2.2 Explaining the difference between the leadership and management.........................................6
2.3 Comparison of different leadership styles providing examples of different situations.............6
2.4 Explanation of the ways to motivate staffs to achieve the objectives in the chosen scenario...7
Task 2...............................................................................................................................................8
LO3: Be able to work effectively in a team.....................................................................................8
3.1 Assessing the benefits of team-working for Purple Mail Company and reviewing the
effectiveness of team functioning in achieving goals......................................................................8
3.2 Demonstrating the importance of working as leaders and workers in a team in order to deal
with conflicts...................................................................................................................................8
3.3 Reviewing the effectiveness of working as teams in achieving goals.......................................9
LO4: Be able to assess the work and development needs of individuals........................................9
4.1 Explaining the factors that are important in planning the assessment of employee
performance in Purple Mail Company............................................................................................9
4.2 Producing a plan demonstrating the needs to develop for individuals in Purple Mail Company
.......................................................................................................................................................10
4.3 Evaluation of the success of the process of assessment in terms of meeting the standard of
leadership and management performance.....................................................................................10
Conclusion.....................................................................................................................................11
References......................................................................................................................................12
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Introduction
Functioning within an organization requires a large number of processes that are included as well
as integrated within the stature of functioning of an organization. Therefore, these should be paid
proper attention in order to develop the functioning in the organization as well as improve on the
same as the time passes by. One of the important processes of functioning in an organization is
the recruitment and the selection process. The recruitment process includes a number of areas
that has been duly mentioned and assessed in this report in terms of Purple Mail Company a
courier firm in UK. However, the management as well as the leadership in an organization also
holds an important stature in order to make it sure that the organization flourishes with thorough
monitoring of the employee and the managerial performances. However, the difference between
the leadership and management is drawn within the report with special reference to Purple Mail
Company.
Task 1
LO1: Be able to use recruitment, selection and retention procedures
1.1 Preparation of the documentation towards the recruitment and the
selection process stating the documents that is required during recruitment of
a new staff for Purple Mail Company
The recruitment process in Purple Mail Company holds greater significance as the staffs in the
organization has to go through a number of processes or stages in order to get selected in the
organization. The Purple Mail Company being a courier service organization is one that is
requires a large number of members both in the back office works as well as in the roles of
distribution and delivery of the packages. Besides, the employees in the organization should hold
skills and knowledge that are appropriate to the working process in a courier organization
(Nahavandi, 2016).
The recruitment process in Purple Mail Company includes two rounds that involve fulfilment of
different criteria to work in the company. The first round looks for the knowledge as possessed
by the candidate on the functioning of a courier system through answering of several questions.
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Besides, the general knowledge of the employees is also found looked for in the first round that
involves answering a few descriptive and a few multiple choice questions. On qualifying the first
round that second one is opted and this consists of a session of interview with the Human
Resource manager of the company. Therefore, this is the last and the qualifying round that the
candidates have to pass in order to get recruited in Purple Mail Company. The candidates must
be accompanied with their certificates in the last appeared examination along with the experience
certificate in case he or she holds an experience of working in any other courier company.
1.2 Assessing the impacts of regulatory, legal and ethical considerations to the
recruitment and the selection process for Purple Mail Company
Any step of functioning in any organization needs to consider the regulatory as well as the legal
considerations in order to perform the functioning that is meant to be appropriate from all
aspects. The ethical considerations that Purple Mail Company should consider during the process
of recruitment are to maintain the functioning through consideration of the rules and legal
regulations related to the recruitment process in UK. The legal regulations for recruitment in
United Kingdom mainly consist of the Equality Act of 2010. It considers the functioning
procedure in an organization so that there is provision of equality among the members. Besides,
discrimination of the employees in terms of different traits such as gender, sex, disability, etc has
been paid stress under these acts. There are a bunch of laws under the Equality Act of 2010 that
includes Equal Pay Act, The Race Relations Act, The Employment Equality Act that describes
the functioning equality in terms of religion or belief, sexual orientation and age (Carek et al.
2015). Incorporation of such legal stature in the organization would impact on their improved
functioning in the organization that would develop the work force in the organization. Therefore,
the discrimination will also help in keeping away with the grudges of the employees that may
arise from unethical functioning.
1.4 Evaluation of own contribution as the HR manager in Purple Mail
Company
Being the HR manager in Purple Mail Company it is my duty to conduct an efficient and an
appropriate process of recruitment of the staffs in the present condition. A large number of staffs
have already left the organization and recruitment in the first step that should be taken to restore
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the conditions in the organization. Besides, I have also been engaged myself in the procedure of
interview as the HR manager in the organization. Therefore, the greatest value of functioning in
the present post is to conduct the process of recruitment through selection of the capable
personals in the organization adding to the facility of induction to the new members. In addition
to this, the existing employees in the organization are also to be put through the induction
process in order to improve the functioning of Purple Mail Company (Goetsch and Davis, 2014).
Therefore, it is my duty to complete the management processes in the organization successfully
to improve the conditions of functioning in the organization.
LO2: Understand the styles and impact of leadership
2.1 Explaining the attributes and the skills required for executing leadership
Leadership is an important factor in an organization that is highly implacable on the success or
failure of a company. Therefore, leaders are to be chosen wisely in order to make the functioning
easier to complete both the team members that would account for better performance of the
organization as one which will ultimately reflect in enhanced revenue generation of the
company. However, certain important features are required to be present within a leader in order
to lead the teams as well as the functioning in a company in order to achieve the goals and the
objectives of the organization.
As stated by Johnston and Marshall (2016) the features of a leader should display the following
skills in order to lead the teams and its members through the path of success. The most important
skill a leader should possess is to have a good communication capability. The leaders in an
organization are usually considered as a middle man who would employ himself or herself to
convey the messages and information from the employees or the workers to the core authority of
the organization. Besides, it is also the key role of the leaders to covey the company decisions to
the employees in order to engage them in the process of development. On the other hand, the
leaders should possess the nature of communicating the messages to the employees that would
help them to motivate to deliver better services. As opined by Costa et al. 2014, the credibility of
a leader should show positivity towards any task that would help in demonstrating their
responsibilities towards the organization as a whole. The trustworthiness of a leader is the most
important attribution to the improvement of functioning in any organization.
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2.2 Explaining the difference between the leadership and management
The leadership and the management in terms of maintaining the functioning in an organization
are often put into confusion by deeming the two to be the same. However, there are certain
prominent differences between the functioning of a manager and that of a leader. The first
prominent difference is that the leaders are the persons that have members to follow them. This
signifies the fact that they are the ones who are liable to be followed by a group of people in
terms of ideologies while the managers are the ones who have people who work for them
(Galegher et al. 2014). Furthermore, it is a fact that states that the leaders are the ones who are
likely to provide the visions to the team members to complete certain functioning that have been
set for the team members. Leaders are also responsible for provision of new direction to the team
members and thus act as a spearhead to the members. While in the contrary it should be
understood that a manager is the one who is engaged with controlling or directing a group of
people that are working under him or her. Management is an aspect that directs or controls the
people or resources within a group in accordance with the principles and the values that the
organization has established to complete the processes of functioning to reach certain goals.
2.3 Comparison of different leadership styles providing examples of different
situations
Leadership styles are many and a leader should focus on any one of them or a combination of
two or more leadership styles in order to establish a fluent functioning in an organization. This
part has focused on explanation of the differences that lies between different leadership styles in
a business organization.
As averred by Fidalgo-Blanco et al. (2015) the most common leadership style that has been into
usage from the primitive time period is the autocratic leadership style. This kind of leadership
style is boss centred where the decisions of the leader or the boss is taken as permanent in the
organization. For example, the decision making process when solely placed into the hands of the
leaders are likely to demonstrate an autocratic leadership. In contrary to this, democratic
leadership style is one that considers the contributions of the subordinates in the decision making
process in order to continue with the process of functioning in an organization (Mertens, 2014).
This is usually found in organizations where the system exhibits competence, courage,
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innovation, creativity, fairness and honesty within the organizational stature. Strategic
leadership, on the other hand, describes the kind of leadership where the leader is the
organizational head as well as contributes to catering of the role of head at all levels of
functioning.
Therefore, each of the leadership style is likely to provide certain facilities to an organization that
reflects the motivation skills of the employees in the organization.
2.4 Explanation of the ways to motivate staffs to achieve the objectives in the
chosen scenario
The main objective of the organization is to build up a courier system that is convenient to send
mails at different areas under their conveyance site. However, the present situation in the
organization Purple Mail Company is highly vulnerable. Therefore, it is incapable of provision
of such convenient services to the customers that will be an enhanced service to provide on time
performances. Therefore, it has been assessed by the new HR manager of the company that there
is lack of motivation among the members in the organization. This includes the employees,
leaders and the managers in the organization. Hence, the decision has been made by the leaders
and managers in the organization those new methods of motivating the workers or the employees
to enhance their performance levels. As a result, the employees will be engaged highly in the
organization which will enhance their level of efficiency (Claus Wehner et al. 2015). The
methods that were accepted by the managers are to provide promotion of employees to new
levels of functioning. Besides, provision of special leaves to the employees have also been
planned to be integrated in the leadership management of Purple Mail Company. These aspects
of leadership have been suggested to be effective for the company.
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Task 2
LO3: Be able to work effectively in a team
3.1 Assessing the benefits of team-working for Purple Mail Company and
reviewing the effectiveness of team functioning in achieving goals
The organization Purple Mail Company has been considered to be intervening a number of
existing functioning in order to improve their performance status. Therefore, the new HR
manager in the company has introduced new methods of operations that induce the sense of team
work among each and every individual in the organization. It has been made mandatory in Purple
Mail Company that the employees should be made devoted to their teams and hence should be
constrained to complete some allocated work. The benefits of the team work among the
employees have been induced within each employee in the organization (Sun et al. 2017). The
credibility has been explained to the employees and the leaders along with the managers and has
been promised to be demonstrated through their continuous development following the
underpinnings of teamwork strategies.
The review of the current operational status of Purple Mail Company states that the HR manager
has successfully implemented new methods of leadership in the organization. Thus, there has
been a positive effect on the employee performances. Hence, the efficiency of the organization
has been optimized through integrated performances of the stakeholders of the organization.
Thus, the organization will be capable of enhancing their stature of functioning over the
geographic as well as demographic level.
3.2 Demonstrating the importance of working as leaders and workers in a
team in order to deal with conflicts
An integrated functioning in an organization will always enhance the performance level of the
organization as a whole. Such a system has been considered to be important to bring
effectiveness in the teamwork. The team functioning have bring about an improvement in the
work structure of the organization. However, the arousal of conflicts is very obvious in such
structure of working. However, it is the motto of the company to bring together a diverse
workforce with varying mentality and culture under a single label of outstanding network of
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performance. Purple Mail Company has induced new work force as staffs in different positions
subsequent to resignation of about 100 staffs. All these staffs have been put through an effective
induction process to produce efficient performances. However, the issues of conflicts have been
dealt with importance in order to keep up with the objectives of the organization and to maintain
the group work within the teams. Various tools like interviews and feedback mechanism has
been instilled in the organization to enhance the communication process that will allow the
authority know the issues among the employees and its roots (Taylor and Hooley, 2014).
3.3 Reviewing the effectiveness of working as teams in achieving goals
A team work is essential in order to deal with the troughs and crests of the organizational
performances. New working methods have been incorporated in the organization in order to
maintain the working efficiency of the leaders, managers and the employees. This enhanced
working efficiency is thus the result of the new strategies like undertaking of democratic
leadership strategy. Besides, the strategies of motivating the employees have also been
incorporated in the organization in order to motivate the employees to employ more efficiency in
their performances. The result has been conjured out of this amazing working procedure within
Purple Mail Company.
LO4: Be able to assess the work and development needs of individuals
4.1 Explaining the factors that are important in planning the assessment of
employee performance in Purple Mail Company
The managers in the Purple Mail Company have considered the fact that the planning and
implementation of the strategies in the organization is not the ultimate duty of the managers and
the leaders. Besides, effective implementation of the newly formed policies and strategies should
be accompanied by proper monitoring and assessment methods. This will help the employees to
keep up with the high performance quality of the employees. Therefore, the factors that have
been considered as aspects to continue with efficient productivity facilities are to provide the
employees in the organization with job satisfaction. It is believed by the Human Resource
Department of the organization that providence of satisfaction to the employees will help in
providing the customers with enhanced quality of services (Galegher et al. 2014).
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4.2 Producing a plan demonstrating the needs to develop for individuals in
Purple Mail Company
The employees that are all the individuals of the organization should go through a process of
development to ensure that the company keeps up with the objectives of the organization and
remains compliant to reach its short term goals from time to time. The employee needs assessed
in Purple Mail Company is lack of employee motivation which ultimately has led to lower
employee engagement. This should be certainly associated with personal development of the
employees. The leaders in the organization have been identified to leverage lack of
communication efficiency (Mertens, 2014).
Purple Mail Company has planned to integrate a differential work structure that would consider
democratic style of leadership. Thus, equality has been enforced in the organization as per the
planned tasks. The induction processes is made stronger and strict and a repetitive process with
intervals. The new employees in the organization have been selected on the basis of their
knowledge and are selected through interview process. The existing employees are also put
through the cyclic process of induction on short intervals to keep them updated with the new
standard of functioning and acquainted with the new technology.
4.3 Evaluation of the success of the process of assessment in terms of meeting
the standard of leadership and management performance
The new workforce in the organization that is the new HR manager and the newly selected staffs
after the resignation of considerable number of staffs among the existing workforce has devoted
themselves towards improvement of the organizational performances. Therefore, the strategies
are set in a manner that it would influence the performance of the leaders, mangers and also the
employees (Nahavandi, 2016). Thus, the overall performances of the company will be enhanced.
Special stress on the assessment process has been provided in order to ensure that constant
improvement is enforced in the organization. However, the comparison between the prior
conditions and the condition after enforcement states that assessment process have been proved
to be successful as the organization can be termed to have railed the right track.
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Conclusion
The report has provided a thorough assessment of the courier organization Purple Mail Company
that is established in UK. The role of the HR managers has been well understood and has been
efficiently described throughout the report. The steps followed by the new HR manager of Purple
Mail Company have been elaborately defined with examples. New methods have also been
suggested and plans are prepared to help in implementation of these strategies.
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References
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Program Director Participation in a Leadership and Management Skills Fellowship and
Characteristics of Program Quality. Family medicine, 47(7), pp.536-540.
Claus Wehner, M., Giardini, A. and Kabst, R., 2015. Recruitment Process Outsourcing and
Applicant Reactions: When Does Image Make a Difference?. Human Resource
Management, 54(6), pp.851-875.
Costa, P.L., Passos, A.M. and Bakker, A.B., 2014. Team work engagement: A model of
emergence. Journal of Occupational and Organizational Psychology, 87(2), pp.414-436.
Fidalgo-Blanco, Á., Sein-Echaluce, M.L., García-Peñalvo, F.J. and Conde, M.Á., 2015. Using
Learning Analytics to improve teamwork assessment. Computers in Human Behavior, 47,
pp.149-156.
Galegher, J., Kraut, R.E. and Egido, C., 2014. Intellectual teamwork: Social and technological
foundations of cooperative work. Psychology Press.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence. Upper
Saddle River, NJ: pearson.
Johnston, M.W. and Marshall, G.W., 2016. Sales force management: Leadership, innovation,
technology. Routledge.
Mertens, D.M., 2014. Research and evaluation in education and psychology: Integrating
diversity with quantitative, qualitative, and mixed methods. Sage publications.
Nahavandi, A., 2016. The Art and Science of Leadership -Global Edition. Pearson.
Sun, J., Lei, H. and Li, Y., 2017. Research on Staff Recruitment Management of Modern
Enterprise. DEStech Transactions on Social Science, Education and Human Science.
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Taylor, A.R. and Hooley, T., 2014. Evaluating the impact of career management skills module
and internship programme within a university business school. British Journal of Guidance &
Counselling, 42(5), pp.487-499.
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