This assignment delves into the realm of leadership theories and practices. It examines diverse leadership styles, including transformational, transactional, and servant leadership, and analyzes their influence on organizational change initiatives. The assignment also explores tools and techniques used in managing organizational change effectively.
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Working with and leading people University WORKING WITH AND LEADING PEOPLE Student’s name: Professors’ name:
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Working with and leading people Table of Contents Task 1:.............................................................................................................................................3 1.1As the new HR Manager, You are asked to prepare the documentation towards selection and recruitment process and the documents required when selecting and recruiting a new staff for PM Company...................................................................................................................................3 1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and selection process for the PM Company..........................................................................................4 1.3 You are to evidence yourself that you a part of the selection process.......................................5 1.4 Evaluate your own contribution to the selection process in the organisation...........................6 2.1 Explain the skills and attributes needed for leadership.............................................................6 2.2 Explain the difference between leadership and management....................................................7 2.3 Compare the different leadership styles for different situations with examples.......................8 2.4 Explain ways to motivate staff to achieve objectives for the chosen scenario..........................9 Task 2............................................................................................................................................10 3.1 Assess the benefits of team working for PM Company and review the effectiveness of the team in achieving the goals...........................................................................................................10 3.2 Demonstrate the importance of working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations..................................................................11 3.3 Review the effectiveness of the team in achieving the goals.................................................11 4.1 Explain the important factors involved in planning the monitoring and assessment of work performance at PM Company........................................................................................................12 4.2 Write a plan and deliver the assessment of the development needs of individuals at PM Company........................................................................................................................................12 4.3 Evaluate the success of the assessment process so that the PM Company is back on track with high standard of management and leadership performance..................................................13 Reference list:................................................................................................................................14 Page1of18
Working with and leading people Task 1: 1.1As the new HR Manager, You are asked to prepare the documentation towards selection and recruitment process and the documents required when selecting and recruiting a new staff for PM Company For the PM Company the requirements for the selection and the recruitment procedure need to e specific enough so that the organization can focus to the development and growth factor including the productivity of the organization. Staffs for the organization will cater the best possibility so that in long-term consideration it can progress in a positive way (Cameron and Green, 2015). When the recruitment and the selection criteria has effectively implemented to the organization then it can cater the best possibility for the market. In order to appoint the best candidates within the organization the management needs to take the best responsibility. For the specific designation people need to get hired and appoint so that they can able to fulfil each of the organizational criteria in a ps4ecific way.The organization can use the experiences and qualified post for the candidates so that the selection practices can entirely fall in place. This recruitment procedure can generate from the new position creation and the exact vacancy that is there within the organization. By analyzing the job, the entire process will continue ad then hire the exact candidate those who are necessary for the job. When specifying the job to the candidate the job description needs to be particular so that the opportunity can generate the perfect way (Shin,et al.2015). Page2of18
Job analysisPersonnel planning Recruitment Pool of qualified applicants Selection Constraints 1. Poor image 2. Unattractive jobs 3. Government policy Inducements 1. Compensations 2. Career opportunities 3. Image 4. Reputation No of specific jobs to be filledNature & requirements of specific jobs Recruitment and selection process in PM organization Working with and leading people The documentation will follow up the procedure like- ï‚·Ensuring the final draft ï‚·Decide upon the application form ï‚·Advertising and promotion ï‚·Drafting the advertisements ï‚·Selection procedure by taking interview of the applicants ï‚·The sort listing procedure ï‚·Final round selection 1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and selection process for the PM Company The involvement of the ethical and legal factors to the entire facts create the symmetric balance while to take candidates for PM organization. The organization needs to put focus to the different criteria of legal bindings so that the process can follow up the structural basis and progress with an effective facts (Nahavandi, 2016). Various important laws to be considered while selecting up the recruitment and the selection technique. The legislation procedure Page3of18
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Working with and leading people includes equality and discrimination so that the ethical issues can get handled in a proper way. Beaching the law can make the employees to risk different penalties and other heavy lawsuits. In the year 2010, the Equality act cover up a number of different procedure so that the organization can able to process with a logical foundation for the entire thing. The each aspect like sex, age, race, religion and orientation can fall for the discrimination structure and all this need to take care in a skillful manner for the later purposes (Birasnav, 2014). Other than that the maternity, pregnancy and the gender realignment act fall in the same criteria. The Equality Act also works fortheVictimizationoffenselikewhenanemployeetreatsanemployeeveryunfairly. Furthermore, Sex discrimination Act the year 1975 over up the procedure for all the aspects like gender protection, several protection from discrimination that is applied for the recruitment and employment procedure. In the training and promotion procedure, the services and facilities for the each employee need to be perfect and similar so that the dismissal structure can able to peruse. Any of the potential employees and the unfair practices within the organization can create some of the serious problem for the entire thing. The less favorable treatment from the side of any employee can create issues within the organization that work from the direct sex discrimination and the organization need to work for it in order to eliminate this process (Hoch and Kozlowski, 2014). During the training and selection procedure, the management needs to select those employees who are capable of handling the requirements from the organization and not following up the personal relationships. The desirable candidates need to place for the organizational work and fulfill the criteria of organizational need there should not be any of the selection discrimination criteria from the organizational side. 1.3 You are to evidence yourself that you a part of the selection process The selection process need to continue in a possible way so that as a management people during the selection and recruitment technique the best candidates from places can get the opportunity to work with the organization.While selection and recruitment procedure the process will continue with job analysis that is to thinking about the purposes, outputs and different tasks in a proper way (Birasnav, 2014). It will lead for the person specification and different terms and condition will follow up the different criteria. Person specification, job description and the terms and conditions cater the best aspects for the organizational deliverance in a systematic way. In the selection criteria, the procedure will cater the progression that is setting out the pay and the several benefits including the application for annual leave and the pension agreements with the incorporation of any of the bonus arrangements and the other benefits that the organization will cater to the employees (Bolman and Deal, 2017). As a management person, the job description Page4of18
Working with and leading people needs to be specific so that it can make the candidates acknowledge and understand the entire procedure for the entire organization. it will further continue with the introduction of job title by the company’s side, main responsibilities that need to fulfill, providing description of different roles and responsibilities and the performance indicators. 1.4 Evaluate your own contribution to the selection process in the organisation Be in the managerial position the entire procedure need to follow up in a progressive and structural way so that the organization can able to get the best employees for the organizational work.The strategic management structure will deliver further the strong understanding for the organizational growth and effectiveness. The ideas will evaluate from the entire recruitment plan, recruited people and the assessment of knowledge to choose from the plenty of candidates for the job (Northouse, 2015). The right type of qualifications can deliver the accurate projection for the entire working basis and this process will fill up each of the organizational requirements and their specific criteria. In the selection, process the several contributions, as a manger will be- Define and guide the human resource management team to look up to the hiring specifications With the process of reviewing the resumes and checking up the qualifications of the applicants is necessary purpose Taking care of the entire costing structure is another essential thing that need to place in the first place and this process will reach up to the selection perfection The direct and the indirect processes of the selection structure need to specify by this section Ensure a fair procedure for the entire interview and selection structure Developing several interview criteria need to determine with several specifications and the job analysis need to come out as a clear structure 2.1 Explain the skills and attributes needed for leadership Within an organization, the leaders work in a balanced and logical way so that the employees can able to direct in a proper way an essential process. As the leaders are the one of the main responsible person for the entire organization and lead the other employees from various Page5of18
Working with and leading people departments so the progression need to be specific and valuable(Doh and Quigley, 2014). The several attributes that work for the leadership attributes are- Progression for fair leadership-The leadership structure needs to involve the proper goal setting ideas for the other employees and the subordinates will fulfill each of the criteria so that the effective working basis can able to adjust and continue for the long term engagement within the organization. Providing knowledge and different working technicalities can deal with the several specifications so that the organization can able to achieve productivity for the same. Authoritarian leadership-Several policies and the different procedure need to get suggested by the leaders to the employees so that they can work for the fulfillment of the organizational goals and work with effective dynamisms. Controlling and directing the several criteria within the organization and the activities need to include the meaningful participation in work procedures. The subordinates will learn from the leaders that how they can continue with the organizational work projection by incorporating the several procedures. Following the democratic leadership procedure-A long guidance for the entire work process deliver the each processes so that the individuals can active them in the decision making structure. The group leaders can take the final call on the behalf of the entire group with the strong consideration of the different other organizational criteria. Participative leadership procedure-The goal setting criteria for the organization including the other subordinates need to cater by the assistance of the leaders and they take up the specification like the problem solving team-building processing. Several skills for the leadership procedures are- ï‚·Motivation and persuasion for the team members in order to make things happen in a proper way ï‚·Supporting, listening and providing the constructive criticism ï‚·Delegating the different tasks to the other employees with the right type of skill set ï‚·Presentation of the positive personal image and be assertive for the work procedure ï‚·Acceptance of the responsibilities and work for the perfection of taking several other decisions ï‚·Taking the positive attitudes and able to learn things from mistakes 2.2 Explain the difference between leadership and management Page6of18
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Working with and leading people Management and the leadership procedure are two different things from each other, both of them cater the positive, and growth related factors so that the entire organization can effectively work for the other things with consideration to the global market scenario. ManagersLeaders 1. The mangers of the organization need to be a good leader first and then progress for the achievement of being a manager 1. The leaders need not be managers but aftermanycaseswhentheleaderscan achieve certain level of progressive state theycanpostasamangerforthe organization 2. A manger is more than a leader and the working procedure is far more active and effectively affect the entire organization 2. A leader need not be a manger and leadershipsomehowanarrowtermnot broad like managers 3.Amanagerfitshimselfwelltothe organizational all type of perspectives for theachievementofsystematicworking progression for each of the department 3. A leader can belong from the informal group 4. The authority of manager acts with the professionalroleandthepositionget maintainedwiththeentirethingand basicallyitisdelegatedfromthetop management criteria. 4.Withthestrongvirtueofskills, knowledge and accountability of specific work criteria the leaders earn his or her authorityovertheotheremployeesthat belongs from his team. 5. A manager exercises different functions within the organization and keep the active work progression so that the other people can able to follow up the different working criteria 5. A leader exerts influence on people to voluntarily achieve different goals that have set up by the organization and these aspects willfurtherworkforthemanagement functions and their credibility in fulfilling future purposes. 6. Manage people6. Inspire people to work 7.Coordinatetheentireplanningand implementation criteria 7. Establish proper direction to work Page7of18
Working with and leading people 2.3 Compare the different leadership styles for different situations with examples Different leadership styles within the organization generate the best working possibilities and deal with various situations in order to achieve the progressive base for the entire thing. The autocrat-This type of leadership process act for generating the confidence for the employees and the process follows with the working perfection for the entire thing. The decision-making criteria deal with the effective projection of several things that come down the lines and the other team members need to follow the same. The orders need to take out perfectly for any of the working situations and the leaders announces any of the work planning that the team members need to obeys each for the working structure (Lidenet al. 2014). The benevolent autocrat-Superior father figure projection gets catered by the processing of this type of leadership structure. All the important decision and the convenience factors need to keep in kind so that the working structure can fall in the place. Example like in any situation this type of leaders actually sells their own ideas to the employees so that they can follow up the processes for matching the entire framework. The consultative democrat-the proper communication procedure and the consultative factor adjoin with the effective work procedure so that it can consults widely with the other employees and work as per the final decision taken by the leasers. Several situations where the leaders get struck that which decision need to take up for the organizational affectivity then that person will consult the entire thing to the other team members and then take the decision. The participatory democrat-This type of leaders put complete trust factor to the team members and this person has a clear idea in mind to work with the team members and consider them as an important part of the entire thing. Within the organization this type of leaders share the decisions and involve others to indulge for the working criteria and when any of the issues come then with discussion the leaders will take up the final call for the best proven result. 2.4 Explain ways to motivate staff to achieve objectives for the chosen scenario Page8of18
Working with and leading people As a largest courier company PMC the leadership including the management structure need to be efficient and effective so that the productivity can drive in a possible way. In order to solve the organizational issues so the staffs need to get motivation in a proper way so that they can work perfectly (Doh and Quigley, 2014). The different criteria that can take up for the PMC Company in order to motivate the staffs’ are- The employees need to know that they are the partners of the organization and work as per the requirement fulfilling structure The organization needs to keep people informed about all the management decisions and the performance of the employees The proper resources and training procedure need to cater perfectly PMC need to work on the specification of working circumstances so that the team work can intensifies in a particular way instead of fear and defensiveness Task 2 3.1 Assess the benefits of team working for PM Company and review the effectiveness of the team in achieving the goals Effectiveness of the team for the organization can deal with the better employee engagement and the perfection of the entire work criteria considering the proper management style. The effectiveness will come from the several specifications like- Page9of18
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Organizational and team environment Reward systems Communication systems Physical space Organizational environment Organizational structure Organizational leadership Team effectiveness Product acceptable to the clients Team grows in capability Individual members learning Team design Design of work Team size Team composition Team processes Team development Team norms Team roles Team cohesiveness Team effectiveness within the organization Working with and leading people By following the above structure for the PMC Company they can progress for the better understanding and acknowledgement for the future working procedures and this thing will; incorporate the progressive and long term basis for the entire thing. The employees will get to know that how they need to work according to the organization and the organization keeps the possible things in the working basis for earning employee satisfaction. 3.2Demonstrate the importance of working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations For the engagement of better teamwork and to engage the employees for the working situations so that they can able to several working specifications can cater the perfection so that the any difficult situation can get handled. Better team work will further consists of- ï‚·Dealeffectivelywiththeinevitableconflictsbetweentheemployeesandthe professional dialog needs to be perfect to solve any of the quarries Page10of18
Working with and leading people ï‚·In order to achieve quality performance the leaders need to communicate perfectly with the team members ï‚·The influence needs to direct in a positive manner, for resolving the conflict in an excellent way ï‚·Influence colleagues for the positive work progression ï‚·Purposeful peer communication in order to resolve any of the critical situation ï‚·Each day needs to practice the proper interaction and improve the particular situation for the quality outcomes 3.3 Review the effectiveness of the team in achieving the goals The effectiveness of the team in order to achieve the organizational goal is the first and foremost criteria within the organization that need to cater in a positive way. The leaders will focus further to all the criteria like discovering, develop, derive and distinguish the entire procedure in a proper way.Including the strength, development and talents, the procedure will match up the goal-based performance from the team members and through the process of rewards and incentives, the motivation will work for the entire thing. The review process will continue with the quality improvement structure of the organization from before and able to handle any of the different situations in any circumstances. The operating philosophy and the systematic orientation act for the increase of productivity and the profitability on the organizational side. The substantial revision structure of the organization work better with the management and the TQM get managed with the entire progression. The employees will conduct better way to their professional conduct and the increment follows by this way. 4.1 Explain the important factors involved in planning the monitoring and assessment of work performance at PM Company The performance management structure for the organization will follow theperformance training, takingspecific actions, maintaining the properconsistency with the staffs and the organizationand theperformance and development review. SequenceStructureSteps 1ProcessEvaluate strength and area of improvements Page11of18
Working with and leading people ï‚·Fact based (results and achievements) ï‚·Opinionbased (customersquestioner and members opinion) 2ReportProduce critical, accurate and selfassessmentreportwith key judgments ï‚·Strengths ï‚·Area of improvements 3PlanTargetedgoalsof improvements Improvetimescalesand milestones ï‚·Re-evaluatethe responsibilities 4.2 Write a plan and deliver the assessment of the development needs of individuals at PM Company The development needs of the individuals with the PM Company come from the consideration of- ï‚·Person analysis with the better projection in the data gathering technique and the overall engagement of the organization for the development needs ï‚·The identified procedure work better with the periodic performance management systems ï‚·Higher level of responsibilities and their training need assessment for the individual within the organization ï‚·The best strategy development procedure by the technique of HR progression determine the performance criteria for the personal and professional conduct ï‚·The management of new technologies and their necessary information need to structure in a proper way Page12of18
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Working with and leading people 4.3 Evaluate the success of the assessment process so that the PM Company is back on track with high standard of management and leadership performance For the high standard work progression and the basic foundation for the entire work criteria deal with some of the proper specification in different things that cater the productivity for the organization with consideration to the global market scenario. The PM Company can get back on track by following- ï‚·Taking care of the maximum efficiency for the growth and development criteria ï‚·Proper training, control and the implementation of the particular work procedures ï‚·Ensuringthesafetyandsecuritytechniqueforthedevelopmentoftheentire organizational basis ï‚·The administrator needs to be perfect and methodical for the smooth running of the each department ï‚·The employees will get to face a proper atmosphere to work and cater perfection for the organization Page13of18
Working with and leading people Reference list: Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Birasnav, M., 2014. Knowledge management and organizational performance in the service industry:Theroleoftransformationalleadershipbeyondtheeffectsoftransactional leadership.Journal of Business Research,67(8), pp.1622-1629. Bolman, L.G. and Deal, T.E., 2017.Reframing organizations: Artistry, choice, and leadership. John Wiley & Sons. Cameron, E. and Green, M., 2015.Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers. Colbert, A.E., Barrick, M.R. and Bradley, B.H., 2014. Personality and leadership composition in topmanagementteams:Implicationsfororganizationaleffectiveness.Personnel Psychology,67(2), pp.351-387. Doh, J.P. and Quigley, N.R., 2014. Responsible leadership and stakeholder management: Influencepathwaysandorganizationaloutcomes.TheAcademyofManagement Perspectives,28(3), pp.255-274. Page14of18
Working with and leading people Dumdum, U.R., Lowe, K.B. and Avolio, B.J., 2013. A meta-analysis of transformational and transactional leadership correlates of effectiveness and satisfaction: An update and extension. InTransformationalandCharismaticLeadership:TheRoadAhead10thAnniversary Edition(pp. 39-70). Emerald Group Publishing Limited. Hoch, J.E. and Kozlowski, S.W., 2014. Leading virtual teams: Hierarchical leadership, structural supports, and shared team leadership.Journal of applied psychology,99(3), p.390. Hornstein, H.A., 2015. The integration of project management and organizational change management is now a necessity.International Journal of Project Management,33(2), pp.291- 298. Johnston, M.W. and Marshall, G.W., 2016.Sales force management: Leadership, innovation, technology. Routledge. Klenke, K. ed., 2016.Qualitative research in the study of leadership. Emerald Group Publishing Limited. Liden, R.C., Wayne, S.J., Liao, C. and Meuser, J.D., 2014. Servant leadership and serving culture: Influence on individual and unit performance.Academy of Management Journal,57(5), pp.1434-1452. Miner, J.B., 2015.Organizational behavior 1: Essential theories of motivation and leadership. Routledge. Nahavandi, A., 2016.The Art and Science of Leadership -Global Edition. Pearson. Northouse, P.G., 2015.Leadership: Theory and practice. Sage publications. Noruzy,A.,Dalfard,V.M.,Azhdari,B.,Nazari-Shirkouhi,S.andRezazadeh,A.,2013. Relations between transformational leadership, organizational learning, knowledge management, organizationalinnovation,andorganizationalperformance:anempiricalinvestigationof manufacturing firms.The International Journal of Advanced Manufacturing Technology, pp.1- 13. Shin, Y., Sung, S.Y., Choi, J.N. and Kim, M.S., 2015. Top management ethical leadership and firm performance: Mediating role of ethical and procedural justice climate.Journal of Business Ethics,129(1), pp.43-57. Page15of18
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Working with and leading people Van der Voet, J., 2014. The effectiveness and specificity of change management in a public organization: Transformational leadership and a bureaucratic organizational structure.European Management Journal,32(3), pp.373-382. Wang, D., Waldman, D.A. and Zhang, Z., 2014. A meta-analysis of shared leadership and team effectiveness. Page16of18