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Working With and Leading People Report : United Parcel Service

   

Added on  2020-06-06

17 Pages4655 Words84 Views
Leadership ManagementProfessional DevelopmentDisease and Disorders
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Working With andLeading People
Working With and Leading People Report : United Parcel Service_1

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Documentation required for recruiting and selecting a new employee.................................11.2 Impact of regulatory, legal and ethical considerations to recruitment and selection process.....................................................................................................................................................51.3 Taking part in the selection process......................................................................................51.4 Own Contribution in Selection Process ...............................................................................6TASK 2............................................................................................................................................62.1 Skills and attributes needed for leadership............................................................................62.2 Difference between leadership and management and the way this helps towards betterunderstanding..............................................................................................................................72.3 Comparing leadership styles for different situations ...........................................................72.4 Ways to motivate staff in order to attain objectives..............................................................8TASK 3............................................................................................................................................93.1 Benefits of team working and reviewing the effectiveness of team in achieving goals.......93.2 The importance of working in a team as a leader and member towards specific goals........93.3 Reviewing the team effectiveness in achieving goals.........................................................10TASK 4..........................................................................................................................................114.1 Factors involved in planning the monitoring and assessment of work performance..........114.2 Assessment of development needs of individuals...............................................................114.3 Assessing the success of assessment process .....................................................................12CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13.......................................................................................................................................................14
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INTRODUCTIONHuman Resource Management (HRM) is considered as one of the essential parts ofbusiness enterprise. The success and growth of company depends upon how effectively andefficiently their employees work towards attaining business objectives in a structured manner(Adamou and Adamou, 2017). The process of HR deals with managing, improving andmotivating personnel for firm's benefit. This report is based on United Parcel Service which fallsin the category of UK's largest parcel services. This report talks about documentation requiredfor recruitment and selection process, motivational theories, skills and traits of leadership,benefits of team working, assessment of development needs of individual and many otherconcepts related with HRM. TASK 11.1 Documentation required for recruiting and selecting a new employeeSuccess and growth of any organisation depends upon the knowledge, skills and abilitiesof their workforce. Therefore, it is necessary to hire the best and talented employees who willfurther carry out all business functions in an effective and efficient manner. HR department ofany firm conducts activities related with Recruitment and Selection Process. Recruitment: In HRM, recruitment refers to a process of searching and hiring the most qualifiedemployees for current job vacancy in company. It is about how firm attracts, interviews andrecruits a new worker (An, 2016). There are two sources of recruitment where one is internal andother is external.Internal:This factor define when company hires personnel within the organisation by promotionor transfer. External: In this method, company hires workers from outside the business premises, mainly viaadvertisement, job portals, campus placement, direct recruitment, employment exchange, etc. The whole process of recruitment and selection requires lots of documentation such asjob description, person specification, term of employment, etc. Recently, 50 personnel of UnitedParcel Service have left their job as they were not satisfied with the working condition of UPS.Therefore, need for hiring new employees arise in firm. Currently, the company is hiringcandidates for the post of HR Administrator. 1
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Job Description: This document defines job vacancy in the particular organisation. It is awritten statement that depicts the roles and responsibilities of job holder. JOB DESCRIPTIONJob Title: HR AdministratorDepartment: Human Resource Administrative Date: 5th March, 2018 Age Range: 25 to 40Reporting to: Senior Authorities Salary: 35,000-40,000 (negotiable)Job Purpose: Main purpose of this is to support the HR Department for interviewing andscreening candidates, orientation of new applicant, preparing payroll, worker benefit program. Roles and Responsibilities: Writing up job adverts in a professional manner Clear representation of job vacancy along with defined duties New post must be assessed under Higher Education Role AnalysisTracking and monitoring worker’s probation period. Duties: Keep updated records of new employees, promotion, transfer, sick leaves, etc. Calculate worker’s pay, maintaining records and distributing checks. PERSON SPECIFICATION Name: ABC Contact Number: 43383656E-mail: abc@gmail.comPhysical Attributes: Good Health Age : 25 to 35Attainment: High standard of education Degree in Human Resource Intelligence:2
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