Effective Leadership and Employee Contribution

The provided document is an academic report that focuses on the significance of leadership in organizations. It highlights the role of team leaders and managers in achieving business objectives and emphasizes the importance of good employee contributions to overall organizational outcomes. The report explores different leadership styles, attributes, and responsibilities, as well as the process of monitoring performance. Key references from various books and journals are included.

Working with and leading people

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 select and recruit new staff member in the organization. .....................................................3
1.2 assess the impact of legal, regulatory and ethical consideration to the recruitment and
selection process. ........................................................................................................................4
1.3 selection process....................................................................................................................4
1.4 Evaluation of my own contribution to the selection process................................................4
TASK 2............................................................................................................................................5
2.2 Explain the difference between leadership and management ..............................................5
TASK 3............................................................................................................................................7
3.2 working in a team leader and member towards specific goals, dealing with any conflict or
difficult situations. ......................................................................................................................7
3.3 Review the effectiveness of the team in achieving the goals. ..............................................8
TASK 4............................................................................................................................................8
4.1 factors include in planning and the monitoring the assessment of work performance.........8
4.2 Plan and deliver of the development needs of individual. ...................................................9
4.3 evaluate the success of the assessment process.....................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Organization working with several types of employees, it makes good and impressive. It
also helps to enhance the employee’s motivation in order to implement better employment
strategies and market opportunity. Organization form from different dedicated employees or
target audience which helps to accomplish the organization objectives. Present report based on
working with leading people. For that file will be taken United parcel company. It will discuss
about the selection or recruitment process of employees. Further apart it will more look upon
skills and attributes needed in a talented employee for working performance. This overall process
enhances the company services and target market customers. In the organization there are
different role of manager and leader will also be explaining in this report. For enhancing the
employee motivation employee’s leadership theories also explaining in this report.
TASK 1
1.1 select and recruit new staff member in the organization.
United parcel limited is the multinational package delivery company and a provider.
Company needs to adopts the best strategic and competitive strategy making approach and
productive task making performance. Along with that, it will be more productive and effective
when organization adopt the best recruitment strategies to select employee for the organization.
Moreover, it will be explaining the best productive task and productive strategic working
condition (Goetsch and Davis, 2014). For recruiting any new employee in the organization
company needs to acquire some set of formats and task making form. First company needs to
send draft to HR department for fulfilling the vacancy. For making proper documentation. It
requires taking the approval and follows the given process.
Approval of the recruitment: UPS needs to recruit 4 employees, 1o driver and 3 administrators. It
is the role of HR manager to implement impressive and effective role making task. It will more
productive and impressive manner of working. HR departments further start the process of
working.
Position description: No one organization has right to change the position or job description after
posting a job or job description. Job description includes several job positions and their roles and
responsibilities.
Advertising: Advertising is one of the sources and important task to recruit new members.
Furthermore, it will more explaining about the job and their related information such as job
position, title, salary, company name, roles and responsibilities, due date and number of vacancy
etc. this helps to better communicate with new candidate (Goleman, 2017).
HR also needs to set and adopt some set of regulations and employment act into their
documentation such as impact of sex discriminatory act, impact of equality regulations, impact
of law in advertising stage, impact of right to the employee, impact of law in interview stage etc
(Goodall, 2018).
United Parcel Company

Required Drivers and office staff
 Experienced in driving for I years
 Good interpersonal skills
 Self motivated and Diligent
 Having experience of basic computer knowledge.
1.2 Assess the impact of legal, regulatory and ethical consideration to the recruitment and
selection process.
Impact of equality regulation
It is the foremost and mandatory regulation act within a recruitment process. HR manager
cannot take this normal or to give privilege to any particular group. Organization should not
break the law and regulation act in any condition. For example Unite parcel company needs to
make fair and equal environment among all others in the organization in order to eliminate any
kind of discrimination process.
Impact of sex discriminatory act
It is mandatory for the organization to maintain the sex discriminating act, without this
company cannot introduce employees for working. Employee cannot treat any employee on the
basis of any discrimination weather it is male or female. For example: United Parcel needs to
safe their female employees against any kind of harmful situations.
Impact of race relation act:
A person who has the work permit can apply for the job. If the advertisement is for any
nationality. It will break a law the provision of race relation act. In case company breaking any
law and legal implication they liable to facing negative impact of the government.
Selection processes: selection process is the process in which employee choose best employees
out of many candidates (Hodges, 2016). They only select those who has enough capable to meet
the needs of organization. HR manager plays an important role in order to select the best
candidate for their effective work process. All the member is selected from HR manager on the
basis of their skills and qualification. According to the current environment there are requirement
three types of draft employees, drivers and administrative. For example: Selection process been
always made on the basis of employees performance rather than any discrimination.
1.3 selection process
Short listing: In this short-listing process company needs to adopt best required work and
productive effective growth. It will more grateful and impressive learning task and organization
tools and techniques (Kelly and Clark, 2014). The process of selection in terms of MCQ exam,
written exam, IQ test etc. then shortlisted candidates has eligible for nest set of process. Then HR
manager experience and take part for the further development process. It also very much
required to make good presence of human being and impressive task. This is the first process
through company select their best candidates according to their required skills set. This is the

required mindset of the organization to grab the best opportunity and growth. Apart from that, it
will be given better opportunity and growth making target goals. Besides, it gives the best
technological growth of making good goals.
Interview: in this next process only, those candidates are eligible who comes through many
previous tasks. This is the face to face process which held by HR manager. It will also be going
to the best productive approach and task making task and process. It is the another process of
selection in which company interact candidates face to face on the basis of their performance in
the organization. It will be the best technological growth and better opportunity level.
Appointment: the board recommend for the candidate which will be given to employees who
has been selected in all process. This is the next process of selection process which helps to make
clear about new candidates and opportunity growth. Along with that, it will be more enlarging
process of good things in order to meet the needs of organisation.
Evaluation process: it is the last process of selection in which employees will covers the best
productive task and evaluate the things which enhance the employee performance. It is the last
process to evaluate that weather company select right candidate for the company or not and then
take training and development session.
1.4 Evaluation of my own contribution to the selection process.
For employee selection for United Parcel services Ltd, I took participate in preparing the
all required documents of HR for selecting employee for the company (Kim and Beehr, 2018).
Apart, I also contribute my part in making best and productive advertisement for attracting the
candidate attraction. I helped them to select and recruit the best employees for the organization
benefits. It also helps to motivate employees for best effective process of working. Moreover, it
also helps to influence the best productive growth for enhancing the best productive growth.
Moreover, my contribution in the overall function is that to fulfill the basic needs of the
organization. Moreover, I also prepared the necessary documents to appoint the recruit. I was
present at the time of selection and recruitment process was held or at the time of interview as
well.
TASK 2
2.1 Explain the skills and attributes needed for leadership
Leadership is the most important aspect in the business organization. They help to
motivate different peoples in different modes. He needs to be perfect in all manners who holds
the business uncertain situations. A good manager has to be a good leader and idol for their
subordinates (Kirby, 2016. ). There are various skills which is requires to be perfect and
influencing in order to set the employee target and plans. Person who is leader in the
organization. They must have some set of skills and attributes such as. Quality to manage,
effective communication, excellent character and moral values. Along with that, to be a good
leader it is must understand the needs and wants of the employees who always listen to the
organization goals. Moreover, it also very much required to make necessary changes according
to business nature and goals and objectives. There are some skills and attributes of a good leader.

Honesty: a good leader always loyal and creative towards their business organization. It
also influencing others to be honest towards their work and moral values. When a good leader
obey all these skills. He is the best person for their subordinates.
Communication: It is the another skills or attribute of a good leader who always
maintained good communication with their colleagues. Good communication always brings new
productive task (Leading people, 2016). A good leader knows how to talk with or how to deal
with the different behaviors of people.
Self confidence: it is the another skill which is most required in a good leader. This will
help to motivate the best opportunity in career growth which helps to enhance the better
opportunity and growth. Self confidence helps to take best decisions making approach.
Risk Taker: A good leader will always take risk to grow more in their field this the best
and better opportunity to bring new changes in the organization goals.
Good motivator: every leader should have interpersonal or good behavior through they
get better opportunity and growth. Wherever, a good leader are present organization employees
will always motivate and happy.
2.2 Explain the difference between leadership and management
Leader and manager both are different from others but working for the same goals to
achieve it also helps to bring new method of working in the organization. Both has different
aspects of different types of nature and impressive types of work (Mellor, Langley‐Evans and
Holt, 2018). Moreover, manager are always tries to manage the work of employees. Besides, it
also helps to make the productive work for the organization. Along with that, manager it will
moreover get over from the effective activities. Managers are always work on the basis of some
set of structure and some set of criteria. Besides, leaders are always works for getting good
response from the employees. Moreover, it also influences many activities and target market
goals in order to accomplisht the company objectives.
Leaders Managers
Leaders changes the interpersonal behavior of employees
towards the work.
Managers done the work by
the employees or to guide
them in systematic manner.
Leaders develop the processes and influences positive
activities.
Managers involves maintain
the already existing processes.
Leaders adopt leadership approaches Managers adopt managerial
skills
2.3 Compare different leadership styles for different situations
Different leadership styles and theories are presenting for the organizational goals and for their
developments. Leadership styles enable to organization to handle situation. Moreover, leaders

need to analyses the overall process and scenario which makes better decision-making process. It
also helps to take all conditions under control. Moreover, there are some leadership styles or
theories which undertake all situations (Peterson, 2016).
Autocratic: it the first leadership style to make decision by himself without getting interference
of any other employees in the organization. Every manager under this style posing will and
authority over their employees. This autocratic style is very much helpful in uncertain situation
where sudden changes are required.
Laissez fair: it is another type of leadership style under which employees gives direct controlling
on effective manner of growth. Along with that, under this style of growth skilled or talented
employee which influence best productive effects and better environment goals.
Participative: this is another leadership style which influence other employees in order to
influence many other activities and effective growth making goals. Moreover, another objective
of the organization to full fill the needs of the organization. Participative leaders always take
contribution of other employee’s ion the organization in order to enhance employee motivation
and influencing factors. Under which organization also influencing various objectives and goal
making work effectiveness.
Comparison: on the basis of above discussion. It can be concluded that, participative leadership
style suites to organization in order to gain employees best behavior towards company
objectives.
2.4 Explains the way to motivate staff to achieve objectives.
This is the mots essential and required task for the organization to adopt best employee
motivation skills and wants (Rees and French, eds., 2016). In order to enhance employee
motivation employee company requires to adopt some method to implement employee
satisfaction models, some of them are discussing below:
Communication with employees: UPS limited has to communicate with their
employees on daily basis to get company feedback working atmosphere in terms of working. It
gives best influencing growth and making good task making approach. If any staff wants to clear
something are having issue regarding any issues they are free to consult with any manager. It has
to be there in the organization to make productive environment.
Good salary and rewards: It is the foremost function or task to implement for employee
motivation. Reward and salary benefits are the primary goal and setting task. Good salary and
employee appraisal always enhance employee productivity and enhance employee motivation
work.
Involving training and development: employee training and development is the need of
employees to enhance their capabilities and skills to work in more productive way. Without
providing effective motivation employees will not more interested to work with the same
organization. It makes good impression on the behavior of employee motivation. It is more
essential and productive task making performance (Rodríguez-Carvajal and et.al 2014). Along
with that, training and development also provides best productive performance work in the
company.

Overall, On the basis of above motivation methods will improve employee motivation or
another influencing process which is beneficial for the organization.
TASK 3
3.1 assess the benefits for team working in the organization.
Team building and productive performance of employees gives better productive work to
organization development. It will more benefited for the company to fulfill the needs of
employee moral in order to get the productive work outcomes from best team members, it will
more influencing and motivated towards organization objectives. There are some other benefits
which company gaining
High efficiency: team working performance always effective and punctual in order to fulfill
their organization objectives and goals (Peterson, 2016). Every single or productive worker form
a team which works for only one objective.
Faster speed: team work does better and fast work in better impressive manner. Each individual
contributes their same level of performance and efforts to fulfill the company objectives.
Innovation idea: it is another factor benefit of team building. Each individual their own set of
skills and objectives in terms of grabbing business target. They also introducing their own new
ideas and process.
Mutual support: team power is always there for individuals who make or provides better task
and effective outputs. Every team member is very much supportive and productive for their team
members. Team members are always there for organizational goals.
Greater sense of accomplishment: moreover, it is another greater challenge for employee in
order to work with team members (Rees and French, eds., 2016).
3.2 working in a team leader and member towards specific goals, dealing with any conflict or
difficult situations.
UPS faced many hurdles and situations in regular day to day activities. They all solves
their problems as a team problem and working with together. It also very much productive and
good for the organization. Team building also helps to reduce the conflicts among other
members. Besides, conflicts in the team may results in ineffective decision that can harm the
company in one or the other way (Rodríguez-Carvajal and et.al 2014).
Proper conflicts can have resolved by practicing some strategies such as:
Proper communication: proper communication can easily solve every conflict and
misunderstanding between employees and team members. It also helps to communicate in proper
manner.
Clear roles and responsibilities: it is another way to handle and reduce the chances of conflicts
among employees or teammates. That is each and every employee has to know their role and
responsibilities. This keeps environment safe and productive manner of working.
Open thinking: it is very necessary for the members of the team; every employee should require
to take better objective and motivated towards their organization goals. Every employee needs to

open their mind and always takes initiatives towards the benefits of the company. It helps to
build productive team building among employees.
3.3 Review the effectiveness of the team in achieving the goals.
It is another process to evaluate effectiveness of the organization or team members. It
helps to analyze the individual performance and their efforts towards the organization goals. It
also helps to influence and make productive work in order to get the best approachable methods.
Effectiveness of team building helps to support team members to share their views with equal
opportunities (Vartiainen, 2015). Moreover, with the help of developing managerial or leadership
goals. It makes good or productive working growth. Deviation among any employee will lead to
gives effective process of working. It is the responsibility of organization to adopt best
evaluation process of making good maintenance. Another method to analyze the process of
making good working goals. Another impressive and better going work is that to analyze the
outcomes or results of team members. In order to enhance the growth or motivation level of
employee’s company needs to adopt appraisal and motivation skills in order to make the good
productive environment in the organization. It also very productive and effective process of
making good skills and knowledge of employees. Productive team and effective productive
environment gives better services and performance to employee. More satisfaction is more
influencing and effective to their work goals. Personal individual performance report enables to
identify the best productive skills and wants (Venables, 2017). Moreover, it also very necessary
to keep employee motivation upwards in order to sustain best productive tools and techniques.
TASK 4
4.1 factors include in planning and the monitoring the assessment of work performance.
Monitoring assessment of the work is necessary to adopt the best process making goal
and objectives. Monitoring process helps to evaluate the best effective services. It also influences
the best skills and effective process making goods (Wylie, and et.al., 2017). It helps to know the
productivity of employees and individual performance towards the company goals. This overall
process makes impressive and target market approach which makes productive goals and
objectives. In order to maintained proper productivity level. Evaluation process must be held on
regular basis. Moreover, evaluation process of the company is very much required in order to
meet the business objectives and target market goals. Moreover, another process of working
which includes another process of making good things. Monitoring process of the employees are
very much required to fulfill the basic objectives or enhance the quality of employees.
Monitoring process or assessment also helps UPS limited to get new more innovative ideas
through which they can easily make new business plans. Moreover, there are some factors which
affect planning or monitoring process such as resources that has been available in the
organization (Rees and French, eds., 2016). Approaches that has been using for the organization
development. Monitoring also has done on the basis of some provisions on the behalf of
employee feedback. It also enhances the process making work ion order to get the new
improvements. Another output of monitoring process is that, employee performance which
employee is more productive or not. It helps manager or company to reward the best employee.

Evaluation process must be done on daily basis. Through regular development has been
increasing in different manner. It also requires some more productive and efficient manner of
work. For evaluation process planning process is very must adopt the best productive planning
tools and techniques. It also helps full to create new environment in the company business.
4.2 Plan and deliver of the development needs of individual.
Individual development is the most required and essential process which is has to be done
in the organization. It is necessary to adapt evaluation process to analyze individual development
needs. This process helps company to evaluate strength and weaknesses of individual employees.
In order to get the best idea to make new plans and development process to enhance employee
motivation and productive performance (Rees and French, eds., 2016). UPS company needs to
adopt some development plans for employees in order to enhance their skills and new
development process. It makes good impression in front of employees and individual get always
satisfied with the company. Some steps must be followed by company to assess the development
needs of employees.
 Determine the strength and weakness of an individual employee.
 Proper systematic objectives that need to be attained by the organization.
 Draft the objectives which makes another process of working.
Individual development in the organization will enhance the overall performance of the
organization performance which makes better services and quality improvements. This is the
continuous development process which makes better organization growth and objectives. Along
with that, it will be the more enlarging process of making good things. Individual development
help employee to get overcome from its weaknesses in order to fulfill the beset objectives and
target market goals.
4.3 evaluate the success of the assessment process.
Evaluation is the overall process to monitor the success of the organization. It is very
necessary for the company to measure the development in employees or the enhancement of
development process. Moreover, another process of working is very necessary to keep the data
safe and secure (Peterson, 2016). Another process of working which is necessary for the
organization to develop the best possible action plan. Moreover, another process of working
which makes another process of development process. Along with that, UPS is the Parcel
company which required speed and productive thing. It is very necessary for the company to
adopt action plan in order to meet the company objectives in more productive manner. This
overall process helps to company to get more development towards their goals. Overall it is the
long process of working which takes long process of time. For that company requires taking
some strategic and productive strategies goals to make company successful. Another way to
evaluate the position of the company is that, compare the plans and data with other companies to
evaluate their own performance (Mellor, Langley‐Evans and Holt, 2018). Good employee
contribution enhance the overall outcomes in the organization. Furthermore, overall company
needs to check their position in terms of new growth.

CONCLUSION
From the basis of above section, it must be cleared that without organization team leaders
and managers company cannot fulfill their business objectives, every employee has to serious
about their company structure in order to fulfill moral value. Present report based on working
with leading people which creates more advantage or more productivity growth for the company.
It will more enhancing and impressive manner to accomplish the company objectives. For
present report UPS company has been taken into action. Further apart it discussed about different
roles and responsibilities of managers and leaders and their duties towards employees. This
report also discussed about skills and attributes of good leaders who always necessary for the
organizations. Further apart it will also cover the topic of leadership styles and which leadership
style is more effective and productive for the organizations. Moreover, this file also discussed
about the process of monitoring process. Moreover, UPS limited needs to adopt best employees
for their organization to fulfill the needs of organizations. Company also needs to understand
employee needs to enhance their motivation power.

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