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Training Needs Analysis of PM Couriers

   

Added on  2019-12-03

14 Pages4250 Words137 ViewsType: 137
Leadership ManagementProfessional Development
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Working With andLeading People
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Importance of recruitment and selection and documents requirement in the process......11.2 Impact of various considerations to recruitment and selection process...........................21.3 Taking part in the selection process.................................................................................21.4 Own contribution to the selection process........................................................................3TASK 2............................................................................................................................................32.1 Skills and attributes required for leadership.....................................................................32.2 Difference between leadership and management.............................................................42.3 Comparison of different leadership styles in different situations.....................................42.4 Ways to motivate staff for achieving objectives..............................................................5TASK 3............................................................................................................................................63.1 Assessment of benefits of team working in PM...............................................................63.2 Demonstration of working in a team as a team leader.....................................................63.3 Effectiveness of team in achieving goals.........................................................................7TASK 4............................................................................................................................................84.1 Factors involved in planning the monitoring and assessment of performance................84.2 Planning and delivering the assessment of development needs.......................................84.3 Evaluating the success of the assessment process............................................................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11
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INTRODUCTIONWith the increase in competition level among various industries, companies are seekingto improvise performance of their employees through motivating them. However, in some cases,due to inappropriate recruitment and selection process, selected candidates do not give their bestperformance (Wagner, 2007). It may be because of their ineligibility or working conditions, butrecruitment and selection department gets highly effected. In the current scenario, a courier company PM has been chosen, in which the workingenvironment is totally been disturbed due to poor level of service given by its employees. Manyof the human resource around 100 of them have left the company and simultaneously, the firmhas also lost the loyalty of its customers due to inappropriate delivery of their couriers. Thisreport will focus on actions taken by CEO of PM courier regarding recruitment and selections ofnew and reliable employees.TASK 11.1 Importance of recruitment and selection and documents requirement in the processEmployees are considered as the key factor of every business organization; hence, itbecomes crucial for Human resource management of PM Company to hire well educated andtalented employees who can meet needs and requirements of the company (Liebowitz, 2003).However, there are certain documents required for selecting and recruiting new members at staff.Approval of recruitment: - The first and foremost requirement in recruitment process isto get approval from authority of PM by the human resource managers. Position description: - It is the step which has to be followed before advertisement. PMCourier Company must describe the position for which it is going to recruit newmembers. However, position description is very necessary for the organization as itcannot change the position once it is advertised. Advertising: - It is the most important task in the recruitment process which assists thefirm in gathering required candidates. Advertisement includes vacancy announcements,skills required and terms that are related to payment (Lipnack, Jessica, and Stamps,2008). Apart from that, it is also essential for HRM to obey the laws regarding1
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advertisement before giving it in different sources like electronic media, print media oropen advertisement.1.2 Impact of various considerations to recruitment and selection processThere are number of legal, regulatory and ethical considerations which impact overrecruitment and selection process. They are:Impact of sex discriminatory act: - PM is conjugated to follow the sex discriminatoryact. If any candidate applies for job whether the person is male or female, the company isconjugated to select him or her. Managers cannot discriminate candidates on the groundof sex (Bubb and Earley, 2007). Impact of race relation act: - If PM offers job to any particular race or nationality, itmeans that, the firm is breaking the law or working beyond the limits. Therefore, peoplewho are eligible to work in UK organisations have right to get selected on the ground oftheir educational level.Impact of equality regulation: - Young as well as old citizens possess equal rights to getselected in PM. In case, if the firm breaks the law, managers will have to compensate forthe law which has been broken.Impact of law in Advertising stage: - At the time of giving advertisement, PM courier’sadvertisers must obey advertisement laws and which shold not be discriminatory againstany sex, age, religion or nationality (Fullan, 2014).1.3 Taking part in the selection processAfter completing the advertisement process, human resource management of PM couriersis required to take part in the selection process which consists of the following stages:Selecting selection ad recruitment panels: - The human resource managers of PM createfew recruitment panels which will take interviews of new candidates. However, firmtends to employ 100 new employees so human resource manager creates four panelswhere interviews will be taken.Shortlisting: - The recruitment panels shortlist candidates after receiving theirapplications through various methods. They can take IQ test or can conduct MCQexamination or written exam as well (Cherry, 2013). After getting the shortlistedcandidates, human resource managers organize interviews for those candidates.2
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