Developing Managers Project

This project report examines the development of managers, exploring different leadership styles, communication processes, and team motivation strategies. It analyzes the organizational culture of Hilton Hotel, providing a SWOT analysis of an individual's management skills and performance. The report also outlines objectives and targets for personal development, emphasizing the importance of effective leadership in achieving desired goals.

THE DEVELOPING
MANAGERS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
A. Compare the management style.............................................................................................1
B. Evaluation Of Communication Process Within An Organisation..........................................4
TASK 2............................................................................................................................................5
A. Assessment Of Management Skills And Performance..........................................................5
B. Objectives and Targets To Develop Potentials:-....................................................................7
TASK 3............................................................................................................................................7
A. Leading And Motivating A Team To Achieve Desired Goal/ Objective..............................7
B. Managerial Decisions.............................................................................................................8
TASK 4............................................................................................................................................9
A. Managerial And Personal Skills Supporting Career Development........................................9
B. Review On Career And Personal Development Needs........................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
The developing managers are those managers who motivate, influence and help the
organisation to take growth by applying their knowledge, skills and ability to work effectively in
an organisation (Hunt, and Weintraub, 2016). Project report focusses on various leadership styles
and features of management that a leader follows in order to grow along with an organisation.
Further on the report focuses on the evaluation of communication process and analysis of
organisational culture that is taking place in the organisation named: Hilton Hotel. The report
further lays emphasis on the assessment of set of skills and performance of oneself along with
the SWOT analysis of an individual. Further, the assignment also suggest the ways through
which an organisation can achieve its desired goals and objective (Hunt, and Weintraub, 2016).
TASK 1
A. Compare the management style
Every leader has different style use of organization. These are various types of
management. This is different ways of dealing with mangers and supervisor.
Autocratic
management style:
In Autocratic
management style
mangers are don't
take explain the
knowledge and
idea's of the team
members. The
team leaders have
the solve liability
taking decision
about the
candidates
(Turner, 2014).
Paternalistic
management style:
Paternalistic style
of working
management
decide what is
good for the
person as well as
the Hilton.
Paternalistic style
in policies are
divide to profit the
company and
employees
(Turner, 2014). In
Democratic
management style:
In democratic
management
working managers
welcome the good
feedback for the
employees.
Democratic style
of using more than
good idea's and
creative solutions
(Dixon, 2017).
Democratic style
of working group
Laissez- faire
management style:
Laissez -faire style of
working employees
are making decision
and arrange to on
their work. Laissez-
fair style of working
employees are not
depended to
supervisor, they have
known what is right
and wrong of them
(Whetten and
Cameron, 2014).
Manageme
nt by
walking
around of
manageme
nt style:
Manageme
nt by
walking
around
style of
working
mangers
are
connected
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Employees have
done't take
decision without
own permission.
They are fully
dependent on their
mangers. And
employees don't
have say in Hilton
company
management
advice. In
autocratic style
management of
employees lack
motivation.
paternalistic style
of workers feel
attached to good
and best towards
their Hilton.
members are
promised to
project making
them and they are
care about end of
results. It is also
compulsory to
have punctuality
of time allow
employees to
contributes,
manage a plan and
vote for good
reaction of the
Hilton company
course. Employers
plan before
finalizing
decision. What is
best plan make the
Hilton company.
Democratic style
of working
employees and
management
between
communication
healthy and
effective.
Laissez-faire style is
very little so no
support of the
peoples. And
employees put to the
self test. Employees
can complete freedom
for make decisions. In
this style create the
good team like
independent for the
Hilton company.
with the
employees
then find
out the
problems
and their
suggestions
(Ang and
Van Dyne,
2015). And
the
manager is
more of
team leader
to
employees
and
suggests
them. Then
team
leaders
help to
employees
whenever
needs.
Manager
talking
with team
so do not
lock the
cabin.
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Supervisor
spending
time only
listing to
problems
and sharing
suggestions
of their
employees.
Leadership characterise of the senior manger:
Successful leaders are power and intelligence behind their successful firm. They are
select good way of the success. There are many types of characteristics but shown some
characterise here (Ang and Van Dyne, 2015).
Self managing:
A manger able to accurate time, emotions, and attention on their work. They are aware to
weaknesses and strengths. Leaders are appreciated to employees idea's. They also remember to
respond the employees and self discipline in their control action (Dixon, 2017). Self managing
means achieve their goals and responsible for explaining this mission and objectives.
Team building and promising team work:
Team building to leading different and good group of employees with good skills, good
personality and motivation. They have recruit and arrange the good team. They have making
an unbreakable force will drive to companies growth (Dixon, 2017).
Having a vision for the future:
Managers have the capability to see into the organization future and create goals and clear
objectives that will profit their company. Leaders are making decision new strategies and new
plans for the main goals and objectives. They are very confident and inspire. Visionary means
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explaining continuously change to all so what gone in present work and what worked in past
(Glesne, 2015).
Creating lasting relationships:
leaders know how to support their staff's to strive fully for their company mission and
objectives. Mangers explain they want to be social networking for the profit their company
(Glesne, 2015). By making varied and various network of person, mangers impact relationship
with partners, competitors and clients.
Managing complexity:
leaders can making decision how to solve the problem. Mangers realize that company
success is about leading employees not arranging the members. Managing complexity short time
on benefits.
Forecasting creativity and innovation: These are always open minded and flexible. company
creative plans and innovation before mission and goals. For company to best forecast the success
of making good idea and advice, its study provides best rule of thumb for leaders. In the
company settings if a manger ability to looks at their inside condition systems, leaders will likely
look procedure and processes (Glesne, 2015). Leaders are think about focus on company goals
and objectives before innovation.
B. Evaluation Of Communication Process Within An Organisation
In an organisation, communication flows in following directions namely:-
 Upward Communication:- The communication that flows from lower level to the top
level is known as upward communication. In Hilton Hotel, the subordinates gives their
valuable feedback to the higher authority in respect of, their problems and performance.
Here, this communication leads to a more committed and loyal workforce in the
organisation to work in a team (Marsick and Watkins 2015). Through this not only a
loyal workforce is created but also, the top level employees came to know about the
dissatisfaction issues that are taking place in the mind of employees.
 Downward Communication:- This is the communication that flows from the top level
authorities to the lower level managers in the organisation. This communication is
followed by the higher level authorities to transmit the work related information to the
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lower level management in the organisation (Marsick and Watkins 2015). Work related
information is required by the employees for performing the assigned tasks by the
managers and to meet their expectations. Hilton Hotel uses this communication with the
purpose to- provide a feedback on the performance of employees; highlighting the areas
of attention; communicating the vision and mission of organisation to the employees with
motive of meeting the desired goal.
 Lateral/Horizontal Communication:- It is the communication that takes place in some
organisations and at same level of hierarchy. For Eg:- Peer Group Members; Between the
managers at same level (Davis and et.al., 2016). The benefits of such type of
communication are:- It saves time; Facilitates coordination at same level; Means of
sharing information. Provides cooperation between the team members; Provides
emotional and social assistance to the members of organisation. It can also be used for
resolving the conflicts of two different departments.
Here, Hilton Hotel, is using all the three types of communication. The organisation for
the purpose of delegating the authority and responsibility, communicates with the lower level so
as to make the work done from them and also to know if they are facing any sort of
dissatisfaction at workplace (Davis and et.al., 2016). To make the communication better and also
to resolve the issues within the departments itself.
Analysis Of Organisational Culture:-
 Working Within Current Cultural Situations:- In Hilton hotel, the employees are working
within the same culture. Working with the same culture in an effective manner. Its quite
necessary to understand it and to recognize the traits that are important for the
organisation.
 Change Behaviour and Mindset Follows:- Its quite obvious that, change in behaviour
affects the mindset of employees working in the organisation. This culture, being practice
d in Hilton Hotel gives a message that, action speaks louder than words (Shankar-Hari
and et.al., 2016).
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TASK 2
A. Assessment Of Management Skills And Performance
There are seven management skills in an individual with the help of which his
performance is enhanced and his efficiency also improves. I am having following management
skills:-
 Skills based On Project Management:- I am able to design the projects and managin them
on the time as well.
 Management Skills based On Time:- I am able to complete the assigned tasks and in
controlling of all the valuable resources on the right time and for each task time is allotted
accordingly.
 Skills Based on Stress:- I am able to manage the stress and also able to monitor the
performance of employees and their behaviour.
 Skills Based on Managing People:- I am capable of listening to people and solving their
conflicts that arise at the workplace and also in motivating them in an effective manner
(Liu and et.al., 2016).
 Management Skills Based On Conflicts:- I am having appropriate knowledge of resolving
the conflicts.
 Skills Of Self Management:- Am having the ability to take decisions that are in favour of
organisation at my own and also setting the priorities accordingly by maintaining a
positive attitude.
 Managing Team Skills:- Am having the capability of maintaining and motivating a team
that is working for the development of an organisation. Am also having the skills of
delegating right work to a right person at the right time (Liu and et.al., 2016)
SWOT Analysis:-
It is essential and required for the analysis of personal ability of an individual to perform
a task along with improving one's ability in doing a particular task.
Strength Weakness
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I can easily perform any particular task
assigned to me in an organisation. I can easily
complete any of my assignment with the help
of my strong network connection. I know my
positive skills and also have the ability to use
them in the best way for completion of any
task. I know what is to be done and when it is
to be done better than others. I also know, how
should I take use of all the required resources
that are available at a single place and at a
single point of time.
I am familiar with my negative habits that are
like a hindrance in my way to success. A lot of
improvement is required to be done in case
like:- Utilization of time in the best way.
Analysing the strength of competitor. I am
required to take a lot of training and education
to groom my own personality.
Opportunities
By taking proper training I can try to do my
work at the best. I will try to use the latest
technology and to get familiar with it. Will try
to improve my skills so as to get the proper
advantage i any other organisation.
Threats
My family is acting like a hurdle, and because
of which am unable to find a new job
anywhere outside. I might have to face a strong
competition in respect of similar job available
in the market.
B. Objectives and Targets To Develop Potentials:-
I have to build up my potentials and have to increase my abilities with the motive of
achieving the set target.
For the improvement of communication skills:- I would like to grab all the available
resources by effectively communicating with the top level authorities to analyse the appropriate
services that are being provided to the customers by different hotel industries. At present I am
lagging in it but, after making improvements, it would be possible for me to work with some
reputed hotels around the world (Yakovleva, 2017).
For effective relationship with the employee:- I would like to build an effective
relationship with the employees of that organisation by interacting with them and by knowing
about them (Yakovleva, 2017). The more the interaction with the clients and employees, the
more the communication skills would be better.
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For effective utilization of time:- I will also try my best to highlight the deadlines, to
complete a particular assignment, with the motive of optimum utilization of time.
TASK 3
A. Leading And Motivating A Team To Achieve Desired Goal/ Objective
It's work of good leader to lead and motivate its team with the motive of achieving
desired goal for the development of organisation. Being an ex-employee of Hilton Hotel, I try
from my side that, all the employees who are part of Hilton Hotel, should, give their best to the
company (Hill, 2017). As a leader my goal is to motivate the employees with my experiences in
the past.
Creating a leadership environment:- The leaders should create an environment full of
leadership at all the levels in the organisation. In Hilton Hotel, there are elite team leaders at all
levels. But, after creating such a healthy environment employees can be allotted with rights to
take decisions at their own so that, at small levels the need of decision making from manager's
point will be no more (Hill, 2017).
Make the team feel safe:- The leader should always try to make such arrangements for
the department so that, his team mates should always feel free from any typical situation. I as a
leader would always try to communicate effectively from the top level managers so that,
resources could be provided to them by removing all the obstacles.
Always eat last:- A leader should always be a role model for his team mates. As a team
leader, I always try to cater to each and every needs of my team mates by taking all their fault on
oneself at time of problem and giving g complete credit to them when organisation has achieved
something big.
Giving them complete freedom:- A leader gives complete freedom to his team mates,
when it's the need of hour. Reason Being, controlling all the time gives birth to compliance, On
the other hand, autonomy gives birth to the engagement and unleashing greatness in form of
reward (Davis and et.al., 2016).
Model accountability and teaches responsibility:- Be the one on whom, people can trust
blindly. Great leaders follow this rule only.
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Paying what they actually worth:- An organisation should pay its employees without any
discrimination. Reason being, an employee after working so long has become an asset, for the
organisation. So, just by paying lesser amount one should not leave his employee (Davis and
et.al., 2016).
Providing them with friendly working environment:- Every employee would love to work
at such a place, where he is getting friendly environment. A place whereby working an employee
feels to be more comfortable and easiness.
Offer opportunities for self development:- An organisation like Hilton Hotel should
provide a platform for the growth and development for the employee where, he can easily take
growth by doing work after a suitable training for that particular task.
B. Managerial Decisions
Decision making plays a very crucial role in running any organisation. In Hilton Hotel,
decision are taken by the mangers for safeguarding their business. Following are the steps
involved in the managerial decision making process:-
Establishment Of Objective:- This is the first and foremost step in taking any decision in
any business. The objective of this decision is to maximise the profits. On the basis of this
decision only, all the social costs and benefits are to be considered whether to make any airport
or launching of any product. In Hilton Hotel, the basis of taking such decision is to meet out the
salary and other expenses of any employee; the cost of manufacturing any product etc (Hill,
2017).
Defining The Problem:- This is the second most important step in the decision making in
any organisation. Reason Being, after the establishment of an objective the main motto is to
resolve all the issues that, are to be solved. It is important, because the decision making is done
for the solution of any problem. In Hilton Hotel, when any issues arise because of some reason
then, a tailor made solution is also found out to resolve it.
Identification Of Possible Alternate Solution:- Once the problem is identified, then, a
possible alternate solution for that problem is find out. Various Hypothesis is done in this
respect, that brings a alternate solution for the problem (Liu and et.al., 2016).
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Evaluating And Implementing The Alternative Course Of Action:- Now, when the
possible alternate solution is identified, then, its very necessary to evaluate the best possible
alternate for the problem. This require collection and analysis of the best possible data. Data and
the information so obtained can be used for the outcome or the results so obtained from the
possible courses of action. Now, finally, the best course of action is implemented in the business
course of action.
TASK 4
A. Managerial And Personal Skills Supporting Career Development
In every organisation the manager is having some personal and managerial skills, that
support his career development in some or the other way (Ward, 2016). I am having the sense of
objective and direction. I know what objective is to set and in which direction it has to be
followed. My communication skills are undoubtedly good but, if improved with help of proper
training I can achieve a bigger success in my life. My critical thinking ability is really good and I
have the capability to critically analyse any situation. It helps in achieving organisational goals
and targets in better way.
B. Review On Career And Personal Development Needs
My career in Hilton Hotel was very good and I really had very good experiences over
there. Along with this my personality was also improved. In my opinion, the personality needs
include:- work life balance; time management; active listening; self confidence; communication
skills; problem solving ability; leadership skills.
CONCLUSION
In the above project report, the emphasis is laid on the comparison of different
management styles along with the discussion of leadership features of senior managers.
Evaluation of communication process and analysis of culture of organisation that is currently
being followed. Self assessment of the management skills and performance in the organisation
named Hilton Hotel. Further, report focuses on the SWOT analysis of self. Assignment, further
focus on the objectives and targets that are set and prioritised with motive of developing
potential of self. The project is laying its emphasis on how a leader can lead and motivate the
team to achieve desired goal and objective.
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REFERENCES
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