Analyzing Leadership Theories and Practices

The assignment delves into a range of leadership theories, including transformational and servant leadership. It analyzes the impact of these theories on team performance, employee motivation, and organizational effectiveness. Additionally, the document discusses ethical considerations in leadership and provides insights into best practices for developing effective leadership skills.

WORKING WITH AND LEADING PEOPLE
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Table of contents
Introduction................................................................................................................................3
Task 1.........................................................................................................................................3
LO: 1Using Recruitment, Selection and Retention Procedures in the organisation..................3
1.1. Documentation required towards selection and recruitment process of UPS Company....3
1.2. Assessing the impact of legal, regulatory along with the ethical considerations to the
recruitment and selection process of UPS Company.................................................................4
1.3. Taking part in the selection process of UPS Company.......................................................5
1.4. Evaluating my contribution in the selection process of UPS Company.............................5
LO: 2 Styles and impact of leadership.......................................................................................7
2.1. Explaining the skills and attributes needed for leadership..................................................7
2.2. Explaining the difference between leadership and management........................................7
2.3. Comparing the different leadership styles...........................................................................8
2.4. Explaining ways to motivate staff of UPS Company..........................................................8
Task 2.......................................................................................................................................10
LO:3 Being able to work effectively in a team........................................................................10
3.1. Assess the benefits of team-working.................................................................................10
3.2. Importance of working in a team as a leader and member...............................................10
3.3. Review the effectiveness of the team in achieving the goals............................................10
LO: 4 Being able to assess the work and development needs..................................................11
4.1. Explain the important factors involved in planning the monitoring work performance...11
4.2. Planning and delivering the assessment of the development needs of UPS Company.....11
4.3. Evaluating the success of the assessment process of UPS Company...............................12
Conclusion................................................................................................................................12
Reference list............................................................................................................................13
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Introduction
The efficiency on the part of the managers to enhance the effectiveness of the organizational
plan leads to the long term success of the organisation. Moreover the change in global market
and the enhanced need among the customers to avail higher quality services is the major
factor that enhances the brand image of the organisation. The organisation has to realise its
long term goals and manage the skills and efficiency of the associated employees in the most
optimized manner to achieve those results. The failure on the part of the organisation tends to
decline the productivity of the organisation that in turn has an impact on the motivation of the
employees to work in the organisation. The current scenario of the UPS Company have
highlighted the situation where the inability on the part of the organisational leaders have led
to the declined organisational and a severely low retention rate of the employees. The
assignment here is designed to highlight the effectiveness of an appropriate selection plan as
well as a proper evaluation of the same. The assignment aims to point out the change in the
leadership and the effective utilisation of the leadership policies that may enhance the success
of UPS Company
Task 1
LO: 1Using Recruitment, Selection and Retention Procedures in the organisation
1.1. Documentation required towards selection and recruitment process of UPS
Company
The success of the organisational process and the long term achievement of the goals depends
solely on effective recruitment and selection of the workforce. The change in the
organizational process as opined by Breevaart et al.(2015) have also led to the demand of the
fact that the organisational managers are aware of the exact needs of the organisation. In the
case of UPS Company failure on the part of the organisation to cater the customers
effectively that in turn have reduced the financial stability of the organisation. The financial
stability of the organisation gave also led to higher number of employees refusing to work.
Thus the core issue that the organisation is facing is the recruitment of effective workforce.
The ability of the organisation to realise the exact demands depends on the ability of the
managers to realise the exact area that the organisation lacks. In case of UPS Company the
company is in need of an effective senior manager who is able to handle effective working on
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the organizational process. Thus the first document that is needed for an effective recruitment
and selection process is a proper advertisement of the post clearly mention g the
responsibilities that the selected candidates will have to perform in the organisation. Apart
from the senior managers a number of delivery personnel, packaging employees have also
left the organisation. Thus the fresh recruitment of the delivery persons will demand separate
advertisement. The effectiveness of the designed advertisement as observed by Connelly et
al. (2000) depends on the effectiveness of the advertisement methods. The UPS Company is
in a need of a huge number of candidates thus the use of mass media attracting a large
number of candidates at the same time.
1.2. Assessing the impact of legal, regulatory along with the ethical considerations to the
recruitment and selection process of UPS Company
The process of recruitment and selection on an organisation depends on the effective
utilisation of the related regulations and policies. Gregoire and Arendt (2014) observed that
the change in the global scenario of the employment sector have enhanced the need among
the organisations to make an effective evaluation of the laws that will lead to the
development of an effective and transparent recruitment plan. The process of selection and
recruitment in the organisation must be based on the ability of the organisational managers to
assess the actual talent of the candidates. The selection of the candidates is to be made purely
on the basis of the knowledge and skills of the candidates and not on the gender. Moreover
the UPS Company also have to take into account the factor like the equality in the age
regulation as well, as the reduction of the discrimination made on the basis of race. The
ability of the organisation to reduce discrimination tends to make the selection process more
effective as the candidates are secured of a fair treatment at the time of the interview and
proper realisation of the related skills. Jairath et al. (2005) pointed out that the effectiveness
of the organisational advertisement also demands that the organisation takes active initiative
to maintain a fair advertisement plan. The advertisement of UPS Company must clearly
mention the salary, responsibility, and the working hour in the organisation. The organisation
is in need of different types of employees thus the specification the advertisements must be
changed accordingly. The candidates who are selected for the interview must be treated in a
fair and transparent manner. The selection committee has to ensure that the candidates are not
asked by question that are related to their nationality or the cultural believes. Apart from high
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salary and the monetary benefits the behaviour of the management also influences the
candidates to leave or join the organization.
1.3. Taking part in the selection process of UPS Company
The selection process of the organisation tends to change according to the specific demands
of the organisation. Li and Li (2014) defined that a proper analysis of the exact demands of
the organisation leads to the establishing of the most effective selection process. The
organisational managers must design a most effective manner by which the demands of the
organisation must be catered. As an HR manager of UPS Company it falls under my
responsibility to realize the exact demands that the organisation is facing. The effective
realisation of the vacancy in the organisation leads to the process of designing the most
effective advertisement process to attract the specific candidates. As the hr manager the next
part of my job will include coordination with the marketing department and designing a
proper advertisement for the organisation. The advertisement will attract a large number of
candidates in the organisation. As an hr manager I will have to minutely scrutinise the CV
that re submitted and select the most applicable candidate for the post. The HR managers in
an organisation according to Pulakos et al. (2015) also have the responsibility to assess the
worth of the candidates by assessing them through the process of interview. I the interview I
will not only judge the academic qualification of the candidates but also their ability to solve
the practical problems that they may face while working the organisation. As the interviewer
I will, also have realise any special skill that the candidate may possess. Selection of the
candidate will final step in the recruitment and selection process of UPS Company.
1.4. Evaluating my contribution in the selection process of UPS Company
The selection process in the organisation does not end with the selection of the candidates to
the organisation. The manager needs to be aware of the exact responsibility that they have in
the organisation. Moreover the selected employee needs to a clear idea of the working if the
organization and the long term goals that the organisation aims to achieve. Yammarino
(2013) opined that the ability of the organisation to effectively amalgamate the individual
demands of the employees will the overall demand the organisation will lead to a more
developed organisational process. Being the HR manager in the UPS Company I will have to
ensure that the selected employees have a specific knowledge of the role that they are
expected to play in the organisation. An orientation process will be effective in making the
candidates aware of the future long term goals of the organisation. The current scenario of
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UPS Company demands that the organisation introduce some change in the organisational
policies. Thus the as the HR manager I will have to ensure the selected candidates are a part
of the organisation a process. The UPS Company is also facing issues in retaining the
candidates in the organisation. Moreover is also a situation where the organisation hasn’t paid
the employees their due salary. Thus a more elaborate measure to provide benefits to the
employee is also a part of the selection process.
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LO: 2 Styles and impact of leadership
2.1. Explaining the skills and attributes needed for leadership
The success of the organisation the development of an effective work force depends on the
ability of the leaders in the organisation to design a more effective workforce. According to
Girard and Fallery (2011) the ability of the organizational leaders to be effective in
motivating and guiding the employees towards common goal tends to impact the success of
the organisational plan. The current scenario of UPS Company has highlighted the fact that
the organisation is in need of perfect organisational plan that will allow the organisation to
reduce the issues that the organisation is facing. The issues that UPS Company faces in the
form of lower retention rate is the result if the fact that the employees are not enough
motivated to work in the organisation. Thus the most important skills that is needed in the
leaders is the ability to motivate the employees in the most effective manner. The
development of an effective motivational plan in the organisation also demands that the
leaders are able to establish a strong and effective communication channel. The ability of the
leaders according to Andolsek et al. (2013) to collect the feedbacks of the employees
enhances the effectiveness of the selected organisational plan. Another most important trait
that the organisational leaders must have in the organisation is the ability of the leaders to
realise the exact change that is need in the organisation. The change in UPS Company is
according to the change in the perspective of the customers as the organisation have already
lost its brand value thus a more optimised process is to designed by the organisational
managers to enhance the effectiveness.
2.2. Explaining the difference between leadership and management
The effective working of the organisation can be attributed to the effective coordination of
both the managers and the leaders in the organisation. The manager in the organisation has
responsibility to make sure the overall, productivity and financial success of the organisation.
On the other hand as defined by Van Dierendonck et al. (2014) the leaders in the organisation
have the responsibility to effectively use skills and the responsibility of the employees in the
process of profit maximisation. The satisfaction of the customers in the organisation depends
in the ability of the employees to cater the needs of the customers. Thus the leaders have to
ensure that the employees are properly trained to meet the demands of the customers. The
managers in the organisation must motivate the employees in contributing effectively in the
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development of the organisation. UPS Company is facing issues in designing an effective
delivery channel. Thus the organisational managers have the responsibility to ensure that the
employees are provided with additional facilities in catering the needs of the customers.
Muenjohn and Armstrong (2015) observed that a clear definition of the job role and the
development of the required skills is the responsibility of the leaders in the organisation.
2.3. Comparing the different leadership styles
Change in the organisational perspective and the ability of the organisational leader to be
more effective the organisational policies depend on the effective collaboration of the
organisational leadership styles in the organisation. According to Shatzer et al. (2014) the
change in the leadership style also depends on the long term goals of the organisation and the
ability of the organisation to manage the exact needs in the process of developing an exact
work pattern. The Laissez-Faire style of leadership is considered to be the liberal form of
leadership where the employees are given the utmost freedom to work in the organisation.
The leadership allows the employees to make all, the execution in the organization and hardly
interferes in the policy made. In most of the cases the Laissez-Faire style of leadership is
considered to be ineffective as it have a little contribution from the managers in the
organisation. The contrast of the Laissez-Faire style of leadership style is the autocratic style
of leadership. Arnold et al. (2015) points out that the leadership restricts the employees to
make any decision in the organisation and all the important decisions are made by the
mangers. The contribution of the employees in the form of suggestions is also negated. This
form of leadership tends to increase dissatisfaction among the employees. The most common
form of leadership in the organisation is democratic leadership that allows equal participation
both from the managers and the employees in the organisation.
2.4. Explaining ways to motivate staff of UPS Company
The current scenario in the UPS Company have highlighted that the employees are not given
their due salaries as well as the inability of the organisation to gain financial success have
also declined ability on the part of the organisation to provide benefits to the employees.
According to Jackson et al. (2015) monetary benefits to employees in organisation acts as a
major driving force for the employees to force them continue to work in the organisation. The
ability of the organisational managers in the organization to include the employees in the
decision making process tends to increase the responsibility of the employees in the
organisational process. The more the employees feel valued in the organisation higher will be
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their contribution in their organisation. Moreover Korschun et al. (2014) mentioned that the
ability to reach the managers in the organisation and provide them with effective suggestions
is also considered to be an important motivational factor .the managers at the UPS Company
need to take the initiative to make sure that the employees in the organisation takes active
part in the decision making process.
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Task 2
LO:3 Being able to work effectively in a team
3.1. Assess the benefits of team-working
The most important benefit that the organization tends to gain from the development of an
effective team is the ability to design the most effective organisational pattern to cater the
needs of the organisation. Humphreys et al. (2014) opined that an effective team allows the
organisation to takes in to consideration the valuable inputs of all the employees in the
organisation. The team work also allows the organisation to realise the challenges that the
organisation may face in the organisation. The team work in an organisation also allows the
organisational managers to to evaluate the selected policies in the organisation. Through the
process of evaluation in the organisation is able to highlight the strengths and reduce the
weakness in the operational plan. The benefit of teamwork in the organisation is the ability to
reduce the conflicts that arise in the organisation.
3.2. Importance of working in a team as a leader and member
The designing of an effective team work in the organisation leads to the development of a
collaborative approach that enhances the chances of achieving the long term goals opf the
organisation. Banks et al. (2014) stated that the team work developed in an organisation tends
to increase the chances of the organisation to achieve the core aims and objectives. The
managers in UPS Company can gain from the effective collaboration of the employees in
enhancing the brand value of the organisation. Moreover the effective collaboration on the
part of the employees also allows the managers to take into consideration all the related
aspects in the development of an effective organisational plan. Breevaart et al. (2015)
mentioned from the perspective if the team member ability to contribute in the decision
making process is the most important motivational factor that influences the team members.
The team members in the organisation also feel motivated if their suggestions are valued in
the organisation, thus enhancing their productivity.
3.3. Review the effectiveness of the team in achieving the goals
Organisational team is composed of diverse skills and knowledge. Thus the effectiveness of
the team developed in the organisation in the managers provides respect and importance to
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the members in the organisation. The cod of respect developed in the organisational team is
the basic requirement that enhances the participation of the members in the team. Fidalgo-
Blanco et al. (2015) defined that the satisfaction of the employees in the organisation acts as
a major determinant that enhances the effectiveness of the team developed in the
organisation. The most important consideration that the managers in UPS Company have to
make is addressing the contribution of the employees in the development of the
organisational process. Effective appraisal tends to motivate the employees effectively in the
organisation.
LO: 4 Being able to assess the work and development needs
4.1. Explain the important factors involved in planning the monitoring work
performance
The process of effective evaluation of depends on the development of a proper feedback
channel and the effective application of the same in the organisation. The most important
need in the evaluation process demands that the organisation uses a fair and transparent
communication channel. The manager have to make sure that the communication channel
needs to be a two way process where both the managers and the employees have equal
contribution. The skills and the merits of the employees need to be evaluated by the managers
and they needs to provide them with work according to their expertise. The HR managers in
UPS Company need to maintain an effective data pool that has proper details of the exact
contribution of the employees in the organisation. The customers also need to be included in
the evaluation process.
4.2. Planning and delivering the assessment of the development needs of UPS Company
The most important issue that UPS Company faces is the inability of the organisation to meet
the customer demands in the most effective manner. Thus the managers in the organisation
need to realise the exact worth of the employees and decide the most important employees
who can enhance the effectiveness of the organisational pattern. Hoch and Kozlowski (2014)
opined that effective mitigation of the internal issues in the organisation enhances the
effectiveness of the selected pattern. Thus UPS Company has to ensure that the issues of the
organisation are effectively mitigated by the managers to enhance the retention. The
managers also needs to analyse the exact demands of the employees and provide them
benefits,
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4.3. Evaluating the success of the assessment process of UPS Company
The assessment of the effectiveness of the organisational policy can be made by the
increasing revenue of the organisation and the ability of the managed to retain the employees.
Zhang et al. (2015) stated that the effectiveness of the organisational plan must also include
the process of clearly pointing out the area the needed improvement the improvement done
and the possible results of the improvement. The assessment also points out the ability of the
managers to develop a transparent communication pattern that enhances the participation of
the employees. It can also be mentioned that the satisfaction of the employees is an important
factor that decided the success of the assessment process.
Conclusion
The organisation has to realise its long term goals and manage the skills and efficiency of the
associated employees in the most optimized manner to achieve those results. The failure on
the part of the organisation tends to decline the productivity of the organisation that in turn
has an impact on the motivation of the employees to work in the organisation. Moreover the
change in global market and the enhanced need among the customers to avail higher quality
services is the major factor that enhances the brand image of the organisation.
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