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Assignment on Ups Company | Change in the Leadership Polices

   

Added on  2020-02-05

15 Pages4702 Words42 Views
WORKING WITH AND LEADING PEOPLE1

Table of contentsIntroduction................................................................................................................................3Task 1.........................................................................................................................................3LO: 1Using Recruitment, Selection and Retention Procedures in the organisation..................31.1. Documentation required towards selection and recruitment process of UPS Company....31.2. Assessing the impact of legal, regulatory along with the ethical considerations to the recruitment and selection process of UPS Company.................................................................41.3. Taking part in the selection process of UPS Company.......................................................51.4. Evaluating my contribution in the selection process of UPS Company.............................5LO: 2 Styles and impact of leadership.......................................................................................72.1. Explaining the skills and attributes needed for leadership..................................................72.2. Explaining the difference between leadership and management........................................72.3. Comparing the different leadership styles...........................................................................82.4. Explaining ways to motivate staff of UPS Company..........................................................8Task 2.......................................................................................................................................10LO:3 Being able to work effectively in a team........................................................................103.1. Assess the benefits of team-working.................................................................................103.2. Importance of working in a team as a leader and member...............................................103.3. Review the effectiveness of the team in achieving the goals............................................10LO: 4 Being able to assess the work and development needs..................................................114.1. Explain the important factors involved in planning the monitoring work performance...114.2. Planning and delivering the assessment of the development needs of UPS Company.....114.3. Evaluating the success of the assessment process of UPS Company...............................12Conclusion................................................................................................................................12Reference list............................................................................................................................132

IntroductionThe efficiency on the part of the managers to enhance the effectiveness of the organizationalplan leads to the long term success of the organisation. Moreover the change in global marketand the enhanced need among the customers to avail higher quality services is the majorfactor that enhances the brand image of the organisation. The organisation has to realise itslong term goals and manage the skills and efficiency of the associated employees in the mostoptimized manner to achieve those results. The failure on the part of the organisation tends todecline the productivity of the organisation that in turn has an impact on the motivation of theemployees to work in the organisation. The current scenario of the UPS Company havehighlighted the situation where the inability on the part of the organisational leaders have ledto the declined organisational and a severely low retention rate of the employees. Theassignment here is designed to highlight the effectiveness of an appropriate selection plan aswell as a proper evaluation of the same. The assignment aims to point out the change in theleadership and the effective utilisation of the leadership policies that may enhance the successof UPS CompanyTask 1LO: 1Using Recruitment, Selection and Retention Procedures in the organisation1.1. Documentation required towards selection and recruitment process of UPS CompanyThe success of the organisational process and the long term achievement of the goals dependssolely on effective recruitment and selection of the workforce. The change in theorganizational process as opined by Breevaartet al.(2015) have also led to the demand of thefact that the organisational managers are aware of the exact needs of the organisation. In thecase of UPS Company failure on the part of the organisation to cater the customerseffectively that in turn have reduced the financial stability of the organisation. The financialstability of the organisation gave also led to higher number of employees refusing to work.Thus the core issue that the organisation is facing is the recruitment of effective workforce.The ability of the organisation to realise the exact demands depends on the ability of themanagers to realise the exact area that the organisation lacks. In case of UPS Company thecompany is in need of an effective senior manager who is able to handle effective working on3

the organizational process. Thus the first document that is needed for an effective recruitmentand selection process is a proper advertisement of the post clearly mention g theresponsibilities that the selected candidates will have to perform in the organisation. Apartfrom the senior managers a number of delivery personnel, packaging employees have alsoleft the organisation. Thus the fresh recruitment of the delivery persons will demand separateadvertisement. The effectiveness of the designed advertisement as observed by Connellyetal. (2000) depends on the effectiveness of the advertisement methods. The UPS Company isin a need of a huge number of candidates thus the use of mass media attracting a largenumber of candidates at the same time. 1.2. Assessing the impact of legal, regulatory along with the ethical considerations to therecruitment and selection process of UPS CompanyThe process of recruitment and selection on an organisation depends on the effectiveutilisation of the related regulations and policies. Gregoire and Arendt (2014) observed thatthe change in the global scenario of the employment sector have enhanced the need amongthe organisations to make an effective evaluation of the laws that will lead to thedevelopment of an effective and transparent recruitment plan. The process of selection andrecruitment in the organisation must be based on the ability of the organisational managers toassess the actual talent of the candidates. The selection of the candidates is to be made purelyon the basis of the knowledge and skills of the candidates and not on the gender. Moreoverthe UPS Company also have to take into account the factor like the equality in the ageregulation as well, as the reduction of the discrimination made on the basis of race. Theability of the organisation to reduce discrimination tends to make the selection process moreeffective as the candidates are secured of a fair treatment at the time of the interview andproper realisation of the related skills. Jairath et al. (2005) pointed out that the effectivenessof the organisational advertisement also demands that the organisation takes active initiativeto maintain a fair advertisement plan. The advertisement of UPS Company must clearlymention the salary, responsibility, and the working hour in the organisation. The organisationis in need of different types of employees thus the specification the advertisements must bechanged accordingly. The candidates who are selected for the interview must be treated in afair and transparent manner. The selection committee has to ensure that the candidates are notasked by question that are related to their nationality or the cultural believes. Apart from high4

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