Mandatory Reporting Policy and Procedure
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AI Summary
This assessment requires students to create a comprehensive mandatory reporting policy and procedure document adhering to their state or territory's legislation. The document must outline the scope of the policy, legal obligations for workers, clients, and the community, and procedures for reporting suspected abuse or neglect. Students also need to compose emails requesting legal advice and disseminating the policy to case workers. This assignment assesses students' understanding of ethical and legal compliance in mandatory reporting practices.
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Student Name: IVAN OSAMUYIMEN
OSAZENOMWAN-OBANOR
Student ID:E0667164
32509B/02 - Written assessment
CHC52015
Diploma of Community
Services
Module 3: Legal and
ethical
This is assessment 2 of 3.
1. Background/Overview
As a case manager, you will be required to write and implement
policies and procedures that support legislative and ethical
requirements.
2. Brief
This task consists of three (3) parts.
This assessment provides you with the opportunity to
demonstrate your knowledge of the following areas:
writing policies and procedures
seeking legal advice
implementing policies and procedures.
Deliverables
Please submit this assessment
in Word doc format.
To do list:
1. Write your name and
student ID at the top of this
page.
2. Read the
background/overview and
brief sections of this
document.
3. Complete all parts.
4. Collate your written
answers into one Word
document.
5. Save the Word document
using the naming
convention: your student
number_assessment
number.doc. For example:
“12345678_31135_01.doc.”
6. Upload your document in
Open Space using the
relevant Assessment
Upload link in this Module.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 1 of 9
OSAZENOMWAN-OBANOR
Student ID:E0667164
32509B/02 - Written assessment
CHC52015
Diploma of Community
Services
Module 3: Legal and
ethical
This is assessment 2 of 3.
1. Background/Overview
As a case manager, you will be required to write and implement
policies and procedures that support legislative and ethical
requirements.
2. Brief
This task consists of three (3) parts.
This assessment provides you with the opportunity to
demonstrate your knowledge of the following areas:
writing policies and procedures
seeking legal advice
implementing policies and procedures.
Deliverables
Please submit this assessment
in Word doc format.
To do list:
1. Write your name and
student ID at the top of this
page.
2. Read the
background/overview and
brief sections of this
document.
3. Complete all parts.
4. Collate your written
answers into one Word
document.
5. Save the Word document
using the naming
convention: your student
number_assessment
number.doc. For example:
“12345678_31135_01.doc.”
6. Upload your document in
Open Space using the
relevant Assessment
Upload link in this Module.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 1 of 9
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3. Questions/Task
Part 1
Write a policy and procedure that supports your state or territory mandatory reporting requirements. Your policy
and procedure must be approximately 500 words and prepared using the CareShore standard template (on the
following page).
In your policy and procedure, you must:
explain the scope of the policy (i.e. the practice considerations that are to be covered)
identify your legal responsibilities and obligations in relation to workers, clients and the community and
explain how the rights of these people will be protected
define the specific responsibilities of
o case workers
o managers
explain the consequences of failing to abide by the policy
incorporate the procedures of relevant authorities to ensure that reports are made in the appropriate
way
identify relevant record keeping and privacy requirements
include a list of references and sources that help inform your policy and procedure.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 2 of 9
Part 1
Write a policy and procedure that supports your state or territory mandatory reporting requirements. Your policy
and procedure must be approximately 500 words and prepared using the CareShore standard template (on the
following page).
In your policy and procedure, you must:
explain the scope of the policy (i.e. the practice considerations that are to be covered)
identify your legal responsibilities and obligations in relation to workers, clients and the community and
explain how the rights of these people will be protected
define the specific responsibilities of
o case workers
o managers
explain the consequences of failing to abide by the policy
incorporate the procedures of relevant authorities to ensure that reports are made in the appropriate
way
identify relevant record keeping and privacy requirements
include a list of references and sources that help inform your policy and procedure.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 2 of 9
Complete the template below as instructed. Fill in the information where indicated. Your policy and procedure
should total approximately 500 words.
CareShore Policy and Procedure Template
Title: Child Safety services
Policy number: CSH123456789 Version: v.022
Drafted by: Ivan Obanor Approved on: 18/02/18
Responsible person: Ivan Obanor Scheduled review date: 18/02/19
SCOPE
This policy applies to: All Careshore childcare services
PURPOSE
The purpose of this
policy is to:
Supports provision of child protection services to young children, children and their
families
POLICY
Mandatory reporters shall report about any child related issues in accordance to the Child Protection Act 1999 to
ensure child safety. The legislative requirement under this Child protection policy requires the clients community
and the workers under the policy:
i. to ensure best interest and welfare of the child;
ii. to ensure intervention to safeguard the child does not exceed beyond the necessary level;
iii. to ensure collaboration, coordination and consultation with the families, agencies, professionals and the
community;
PROCEDURE
Report shall be made mandatorily if a child is suspected to have surffered or is experiencing unacceptable risk
either physical or mental or sexual and may not have any family or parents to safeguard him/her. The report must
inlcude the following details:
i. name of the victim;
ii. name of the parents (in the absene of parents, then name of the guardian or any person undertaking the
responsibility of the child);
iii. address of the child;
iv. address of the parents/guardian / person in charge of the child;
v. nature of risk being experienced by the child i.e, physical/sexual/mental;
vi. cause of such risk;
vii. reason why the child victim is not safeguarded from such risk;
viii. nature of assistance provided to the child victim;
ix. measures taken to safeguard the child;
Legal responsibilities and obligations of the workers:
1. to ensure any child victim is provided with reasonable standard of care;
2. to ensure the child is provided with necessary medical attention and proper treatement is being provided;
32509B/02 E1141– CHC52015 Diploma of Community Services Page 3 of 9
should total approximately 500 words.
CareShore Policy and Procedure Template
Title: Child Safety services
Policy number: CSH123456789 Version: v.022
Drafted by: Ivan Obanor Approved on: 18/02/18
Responsible person: Ivan Obanor Scheduled review date: 18/02/19
SCOPE
This policy applies to: All Careshore childcare services
PURPOSE
The purpose of this
policy is to:
Supports provision of child protection services to young children, children and their
families
POLICY
Mandatory reporters shall report about any child related issues in accordance to the Child Protection Act 1999 to
ensure child safety. The legislative requirement under this Child protection policy requires the clients community
and the workers under the policy:
i. to ensure best interest and welfare of the child;
ii. to ensure intervention to safeguard the child does not exceed beyond the necessary level;
iii. to ensure collaboration, coordination and consultation with the families, agencies, professionals and the
community;
PROCEDURE
Report shall be made mandatorily if a child is suspected to have surffered or is experiencing unacceptable risk
either physical or mental or sexual and may not have any family or parents to safeguard him/her. The report must
inlcude the following details:
i. name of the victim;
ii. name of the parents (in the absene of parents, then name of the guardian or any person undertaking the
responsibility of the child);
iii. address of the child;
iv. address of the parents/guardian / person in charge of the child;
v. nature of risk being experienced by the child i.e, physical/sexual/mental;
vi. cause of such risk;
vii. reason why the child victim is not safeguarded from such risk;
viii. nature of assistance provided to the child victim;
ix. measures taken to safeguard the child;
Legal responsibilities and obligations of the workers:
1. to ensure any child victim is provided with reasonable standard of care;
2. to ensure the child is provided with necessary medical attention and proper treatement is being provided;
32509B/02 E1141– CHC52015 Diploma of Community Services Page 3 of 9
3. to ensure prevention of the causes resulting in child abuse by conducting workshops, counseling to
parents or guardians of the children on child care;
4. working in collaboration with kinship and foster carers, the government , community and non-
government service providers.
Legal responbilities and obligations of community:
The government has implemented these policies and laws on child protection from being subjected toany form of
abuses with the sole objective to prevent the child from from significant harm. Mandatory reporting is
fundamental in a child protection system. It is important to raise awreness amongst the public regarding chid
safety and to report about any concerns relating to such safety.
1. Professionals like nurses, doctors, teachers , child care workers who work with children and families can
take assistance from the Child Protection Guide to decide whether a family should be referred for help or
to make a report to ensure child safety;
2. A child protection guide analyses a situation consistently and explains when any partocular concern
meets the criteris when a report is to be made for child safety;
3. It also identifies alternatives to help a family if the concern related to the child is not required to be
reported; It operationalises the Child Potection Act 1999;
4. In the vent of any doubt regarding safety of a child in any family, Child Safety Regional office could be
contacted and a child safety officer may be contacted for the same;
All the workers, care providers and community workers shall be made aware of the process and the procedures
and legal requirements and their obligations relevant to child safety policy.
Breach of policy and procedures
In case of failure to carry out their legal obligations, the outcomes may vary depending on their nature of breach:
1. Additional training may be provided to the workers;
2. They will be subjected to close and constant supervisions;
3. They may be subjected to disciplinary actions;
Record keeping procedures
The supervisors, managers must maintain digital as well as documentary records of all the reported incidents
along with other confidential documents like any confidential record of child abuse allegation, ina secured
manner. The informations regarding the complaints or complainants, victims shall be kept as confidential . The
mandatory reporting process must be subjected to constant surveillance and close monitoring to prevent any
breach of the policya and procedure.
AUTHORISATION
Authorising manager’s signature: osazee Date of approval: 20/02/19
Part 2
Review the policy and procedure you created in part 1.
Using the template below, prepare an email (50-100 words) to the CareShore lawyer, D’Arcy Jacobsen, requesting
legal advice for one area you believe specialist legal advice will be required.
New Message _ x
To: d.jacobsen@careshore.com.au
From:
32509B/02 E1141– CHC52015 Diploma of Community Services Page 4 of 9
parents or guardians of the children on child care;
4. working in collaboration with kinship and foster carers, the government , community and non-
government service providers.
Legal responbilities and obligations of community:
The government has implemented these policies and laws on child protection from being subjected toany form of
abuses with the sole objective to prevent the child from from significant harm. Mandatory reporting is
fundamental in a child protection system. It is important to raise awreness amongst the public regarding chid
safety and to report about any concerns relating to such safety.
1. Professionals like nurses, doctors, teachers , child care workers who work with children and families can
take assistance from the Child Protection Guide to decide whether a family should be referred for help or
to make a report to ensure child safety;
2. A child protection guide analyses a situation consistently and explains when any partocular concern
meets the criteris when a report is to be made for child safety;
3. It also identifies alternatives to help a family if the concern related to the child is not required to be
reported; It operationalises the Child Potection Act 1999;
4. In the vent of any doubt regarding safety of a child in any family, Child Safety Regional office could be
contacted and a child safety officer may be contacted for the same;
All the workers, care providers and community workers shall be made aware of the process and the procedures
and legal requirements and their obligations relevant to child safety policy.
Breach of policy and procedures
In case of failure to carry out their legal obligations, the outcomes may vary depending on their nature of breach:
1. Additional training may be provided to the workers;
2. They will be subjected to close and constant supervisions;
3. They may be subjected to disciplinary actions;
Record keeping procedures
The supervisors, managers must maintain digital as well as documentary records of all the reported incidents
along with other confidential documents like any confidential record of child abuse allegation, ina secured
manner. The informations regarding the complaints or complainants, victims shall be kept as confidential . The
mandatory reporting process must be subjected to constant surveillance and close monitoring to prevent any
breach of the policya and procedure.
AUTHORISATION
Authorising manager’s signature: osazee Date of approval: 20/02/19
Part 2
Review the policy and procedure you created in part 1.
Using the template below, prepare an email (50-100 words) to the CareShore lawyer, D’Arcy Jacobsen, requesting
legal advice for one area you believe specialist legal advice will be required.
New Message _ x
To: d.jacobsen@careshore.com.au
From:
32509B/02 E1141– CHC52015 Diploma of Community Services Page 4 of 9
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Subject: Legal advice rehagrding protection of child inabsence of family or parents
Respected Sir,
I would like to highlight certain points about child safety concerns, especially for those children who do not have
parents or a family that would safeguard them from any harm posed to their life. Although there are early
childhood education and care professionals who are appointed to mandatorily report about any child safety
concerns to teh department, but there is lack of legislative framework taht ensures impoementation of the
mandatory reporting about children who do not have parent or family that is willing to safeguard them from any
harm.
I would request you to provide legal guidance in this area, given the objective and legal requirements of the
policy, as it would be a significant assistance in safeguarding children who have no parents or have families that
are unwilling to ensure their protection.
Yours Sincerely,
Ivan.
Part 3
Using the template below, write an email to implement your policy and procedure (as prepared in Part 1). Your
email (50-150 words) is to be sent to all case workers who need to abide by your policy and procedure and should
explain the key requirements.
New Message _ x
To: all-caseworkers@careshore.com.au
From:
32509B/02 E1141– CHC52015 Diploma of Community Services Page 5 of 9
Respected Sir,
I would like to highlight certain points about child safety concerns, especially for those children who do not have
parents or a family that would safeguard them from any harm posed to their life. Although there are early
childhood education and care professionals who are appointed to mandatorily report about any child safety
concerns to teh department, but there is lack of legislative framework taht ensures impoementation of the
mandatory reporting about children who do not have parent or family that is willing to safeguard them from any
harm.
I would request you to provide legal guidance in this area, given the objective and legal requirements of the
policy, as it would be a significant assistance in safeguarding children who have no parents or have families that
are unwilling to ensure their protection.
Yours Sincerely,
Ivan.
Part 3
Using the template below, write an email to implement your policy and procedure (as prepared in Part 1). Your
email (50-150 words) is to be sent to all case workers who need to abide by your policy and procedure and should
explain the key requirements.
New Message _ x
To: all-caseworkers@careshore.com.au
From:
32509B/02 E1141– CHC52015 Diploma of Community Services Page 5 of 9
Subject: Implementation of the Child Protection Service Policies and Procedures
Respected All,
This is to inform you that as per the objective goals of our policy, child protection is given paramount
importance. It is directed to all the ECEC Professionals to mandatorily report about any concern that is related to
the safety of a child, especially, those who do not have any parents or have families that are unwilling to ensure
their protection. Any child who is reasonably suspected to pose any risk of being subjectd to physical or mental
or sexual abusem shall be reported and safeguarded.
i. to ensure best interest and welfare of the child;
ii. to ensure intervention to safeguard the child does not exceed beyond the necessary level;
iii. to ensure collaboration, coordination and consultation with the families, agencies, professionals and the
community;
All the professionals are hereby directed to follow the procedures stipulated in this policy accordingly and
diligently.
Yours Sincerely.
Ivan.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 6 of 9
Respected All,
This is to inform you that as per the objective goals of our policy, child protection is given paramount
importance. It is directed to all the ECEC Professionals to mandatorily report about any concern that is related to
the safety of a child, especially, those who do not have any parents or have families that are unwilling to ensure
their protection. Any child who is reasonably suspected to pose any risk of being subjectd to physical or mental
or sexual abusem shall be reported and safeguarded.
i. to ensure best interest and welfare of the child;
ii. to ensure intervention to safeguard the child does not exceed beyond the necessary level;
iii. to ensure collaboration, coordination and consultation with the families, agencies, professionals and the
community;
All the professionals are hereby directed to follow the procedures stipulated in this policy accordingly and
diligently.
Yours Sincerely.
Ivan.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 6 of 9
4. Assessment Rubric
Below is a rubric that determines whether your answers and knowledge is satisfactory or not yet satisfactory.
To pass the assessment, you must complete ALL the requirements for the column that is titled ‘satisfactory’.
It is advisable to read the rubric before attempting the assessments to help you attain the correct submission
standard.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 7 of 9
Below is a rubric that determines whether your answers and knowledge is satisfactory or not yet satisfactory.
To pass the assessment, you must complete ALL the requirements for the column that is titled ‘satisfactory’.
It is advisable to read the rubric before attempting the assessments to help you attain the correct submission
standard.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 7 of 9
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5. Units of Competency
This assessment contributes to the overall competencies for the following units of competency:
32509B/02 E1141– CHC52015 Diploma of Community Services Page 8 of 9
Criteria Satisfactory Not yet satisfactory
Part 1: The student is able to clearly and
accurately write a policy and procedure
relevant to the mandatory reporting
legislative requirements in their state or
territory that
explains the scope of the policy (i.e. the
practice considerations that are to be
covered)
and
identifies specific legal responsibilities and
obligations in relation to workers, clients
and the community and explain how the
rights of these people will be protected
and
defines the specific responsibilities of case
workers and managers
and
explains the consequences of failing to
abide by the policy
and
incorporates the procedures of relevant
authorities to ensure that reports are
made in the appropriate way
and
identifies relevant record keeping and
privacy requirements.
The student fails to clearly and accurately
write a policy and procedure relevant to
the mandatory reporting legislative
requirements in their state or territory that
explains the scope of the policy (i.e. the
practice considerations that are to be
covered)
and/or
identifies specific legal responsibilities and
obligations in relation to workers, clients
and the community and explain how the
rights of these people will be protected
and/or
defines the specific responsibilities of case
workers and managers
and/or
explains the consequences of failing to
abide by the policy
and/or
incorporates the procedures of relevant
authorities to ensure that reports are
made in the appropriate way
and/or
identifies relevant record keeping and
privacy requirements.
Part 2: The student is able to clearly and concisely
write an email to request legal advice in
relation to their policy and procedure
The student fails to clearly and concisely
write an email to request legal advice in
relation to their policy and procedure
Part 3: The student is able to clearly and concisely
write an email in order to distribute the
policy and procedure to case workers
The student fails to clearly and concisely
write an email in order to distribute the
policy and procedure to case workers
Overall assessment expectations
Word counts As per tasks.
Plagiarism All the student’s work is original and sourced where appropriate.
Referencing Appropriate referencing conventions are used.
This assessment contributes to the overall competencies for the following units of competency:
32509B/02 E1141– CHC52015 Diploma of Community Services Page 8 of 9
Criteria Satisfactory Not yet satisfactory
Part 1: The student is able to clearly and
accurately write a policy and procedure
relevant to the mandatory reporting
legislative requirements in their state or
territory that
explains the scope of the policy (i.e. the
practice considerations that are to be
covered)
and
identifies specific legal responsibilities and
obligations in relation to workers, clients
and the community and explain how the
rights of these people will be protected
and
defines the specific responsibilities of case
workers and managers
and
explains the consequences of failing to
abide by the policy
and
incorporates the procedures of relevant
authorities to ensure that reports are
made in the appropriate way
and
identifies relevant record keeping and
privacy requirements.
The student fails to clearly and accurately
write a policy and procedure relevant to
the mandatory reporting legislative
requirements in their state or territory that
explains the scope of the policy (i.e. the
practice considerations that are to be
covered)
and/or
identifies specific legal responsibilities and
obligations in relation to workers, clients
and the community and explain how the
rights of these people will be protected
and/or
defines the specific responsibilities of case
workers and managers
and/or
explains the consequences of failing to
abide by the policy
and/or
incorporates the procedures of relevant
authorities to ensure that reports are
made in the appropriate way
and/or
identifies relevant record keeping and
privacy requirements.
Part 2: The student is able to clearly and concisely
write an email to request legal advice in
relation to their policy and procedure
The student fails to clearly and concisely
write an email to request legal advice in
relation to their policy and procedure
Part 3: The student is able to clearly and concisely
write an email in order to distribute the
policy and procedure to case workers
The student fails to clearly and concisely
write an email in order to distribute the
policy and procedure to case workers
Overall assessment expectations
Word counts As per tasks.
Plagiarism All the student’s work is original and sourced where appropriate.
Referencing Appropriate referencing conventions are used.
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
All terms mentioned in this text that are known to be trademarks or service marks have been appropriately capitalised. Use
of a term in this text should not be regarded as affecting the validity of any trademark or service mark.
© Open Colleges Pty Ltd, 2016. All rights reserved. No part of the material protected by this copyright may be reproduced or
utilised in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information
storage and retrieval system, without permission in writing from the copyright owner.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 9 of 9
CHCMGT005 Facilitate workplace debriefing and support processes
All terms mentioned in this text that are known to be trademarks or service marks have been appropriately capitalised. Use
of a term in this text should not be regarded as affecting the validity of any trademark or service mark.
© Open Colleges Pty Ltd, 2016. All rights reserved. No part of the material protected by this copyright may be reproduced or
utilised in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information
storage and retrieval system, without permission in writing from the copyright owner.
32509B/02 E1141– CHC52015 Diploma of Community Services Page 9 of 9
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