Communication in Business Environment - Doc
Added on 2020-07-22
11 Pages3121 Words41 Views
COMMUNICATE IN ABUSINESS ENVIRONMENT
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1................................................................................................................................................11.2................................................................................................................................................11.3................................................................................................................................................21.4................................................................................................................................................21.5................................................................................................................................................21.6................................................................................................................................................21.7:...............................................................................................................................................31.8:...............................................................................................................................................31.9:...............................................................................................................................................3TASK 2............................................................................................................................................42.1................................................................................................................................................42.2................................................................................................................................................42.3................................................................................................................................................42.4................................................................................................................................................52.5................................................................................................................................................52.6................................................................................................................................................52.7................................................................................................................................................6TASK 3............................................................................................................................................63.1................................................................................................................................................63.2................................................................................................................................................63.3................................................................................................................................................73.4................................................................................................................................................73.5................................................................................................................................................73.6................................................................................................................................................8CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONCommunication is an important thing which is used by the firm for getting sustainabledevelopment. This is the most important part for gaining business success. There are diversethings that are needed to be adopted. Under this, report, there is a strong need to adopt effectivecommunication system that can overcome things in an effective manner (What iscommunication, 2016). The main aim of this report is to emerge knowledge, understanding andskills to communicate under a business environment in an effective manner.TASK 11.1Internal stakeholders are individuals within a company, i.e. employees, managers,directors, investors; alternatively, external stakeholders are those that are outside of butcare/benefit from the performance of the company, i.e. consumers, regulators, investors,suppliers, etc. The communications of these groups differ and have different objectives;Internal: Communication internally can be less formal due to familiarity betweenmembers of a team if between colleagues. Internal communications will be more honestthan external due to the need to maintain and improve business performance on realisticfigures.External: This type of communication is varies largely on what the business wants/needsfrom its external audience. In terms of investors, a company would be more honest withfigures than it would with customers/consumers, i.e. margin profits or companyperformance, in order to secure money from individuals.1.2Shannon and Weaver Model Of Communication (1948):- This is one of the earliest models ofcommunication and lays out the process of conversation to evidence what could go wrongfrom ‘source’ to ‘receiver’ as a message is ‘encoded’ and ‘decoded’ by two people.Schramm’s Model (1954):- This alters this simplistic model, showing that encoding anddecoding is not a one-sided process and that by converting ideas into words humans areconstantly encoding and decoding messages to be decoded and encoded again1
1.3There are so many communication methods which are used under this process. Some of them arementioned hereunder:Telephone: Telephone calls are one of the most common forms of communication usedin business. In my work this is one of the most valuable forms of communication as byusing tone I can ensure clients/candidates understand the messages discussed.Email: Comparatively to telephone calls, email is entirely written, resulting in a lack ofverbal question and limited understanding of objectives such as personality or attitudes. Face-to-face:-Meeting external stakeholders is an important way to create a relationshipwith important business relations. 1.4When deciding which communication media to use it is important to consider whatmessage you are trying to get across/receive. For large amounts of information email is the bestchoice as it is able to hold a large amount of written text and some documentation (Verboven,2011). Telephone calls are typically better when looking to discuss large amounts of informationor to save time. Face-to-face meetings are good with clients for initial meetings.1.5Proper grammar, punctuation and spelling ensure your reader will have an easy timereading your communication, making communication more efficient.When a document has factual errors, readers tend to distrust the entire thing. Perceivedunreliability could have a negative impact on your reputation, and thus your standing within yourorganisation.1.6When planning and structuring different communication media it is important to consider howthe message you are offering will be taken in. A key consideration is the ability of the receiver totake on your message i.e. your message should be clear for a reader who may find readingEnglish difficult who might have English as a second language or suffer from a readingdisability. Consequently, it is important to make sure that any message is as succinct as possibleonly relevant and necessary information included within emails or conversations.2
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Communicate in Business Environment : Assignmentlg...
|11
|3251
|24
Assignment on Communicate in a Business Environmentlg...
|11
|3165
|44
Communication in Business Environment Essaylg...
|11
|2903
|68
Report on Communication in Business Environment : Aldi companylg...
|12
|2954
|50
Communication in Business Environmentlg...
|11
|3258
|136
Communicate in Business Environment Contentslg...
|11
|3333
|421