logo

Employability Skills Assignment - Thomas Cook

   

Added on  2020-10-05

16 Pages4959 Words77 Views
Employability Skills
Employability Skills Assignment - Thomas Cook_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 ...........................................................................................................................................11.1 Developing a set of own responsibilities and performance objectives.................................11.2 Evaluating own effectiveness against defined objectives.....................................................21.3 Making recommendations for improvement ........................................................................31.4 Reviewing motivation techniques used to improve quality of performance.........................4TASK 2............................................................................................................................................42.1 Developing solution to work based problems ......................................................................42.2 Discuss a variety of style of communication at various level ..............................................52.3 Identifying effective time management strategies in relation to work based experience.....6TASK 3 ...........................................................................................................................................73.1 Explaining the roles plays working in a team ......................................................................73.2 Analyzing team dynamic ......................................................................................................83.3 Suggest alternative ways to complete tasks and achieve team goals....................................8TASK 4 ...........................................................................................................................................94.1 Evaluating tools and methods for developing solution to problems ....................................94.2 Appropriate strategy for resolving the problem of labor turnover......................................104.3 Evaluate impact on business of implementing strategy .....................................................10CONCLUSION..............................................................................................................................11REFERENCES .............................................................................................................................12
Employability Skills Assignment - Thomas Cook_2
INTRODUCTIONEmployability skills are set of behaviours which are necessary at the workplace. Highemployability skills help in getting the jobs. There are different skills like communication,problem solving, and interpersonal, learning and self-management. In this case study, personaland transferable skills will be identified. Therefore, Thomas Cook has been taken into action. Inthis report, it will develop set of own responsibilities and performance, evaluating owneffectiveness against defined objectives, make recommendation for improvement and review ofmotivational techniques used to improve quality of performance. It will develop solution to workbased problems, variety of communication styles at various levels and identify effective timemanagement in relation to work-based performance as well. It will explain the roles play in ateam, analyse team dynamics as well as suggest alternatives ways for completing tasks andachieving team goals. It will evaluate tools and methods for solutions to problems and potentialimpacts of implementing the strategy (Arasli, Alpler and Doh, 2015).TASK 1 1.1 Developing a set of own responsibilities and performance objectivesThomas Cook is the company which is providing travel and tourism services to thecustomers. It is the largest travel and tourism firm in hospitality industry. Therefore, there aremany employees working and taking various responsibilities at workplace such as personalresponsibilities, decision making, etc.Personal Responsibilities: Direct and Indirect Relationship:It is an essential responsibility of mine is to maintainboth direct and indirect relationship in between employees and customers in Thomas Cook. Tomaintain relation in between employees, I am organising many events and programs in theworkplace, so that it is easy for employees for working together in team (Asonitou, 2015).Decision Making Process: It is my responsibility to making decision of the company. Iam ensuring that all employees are taking responsibility and giving ideas in decision makingprocess for solving problems in the organization. I am developing skills of employees forparticipating in decision making process.Employment Rights and Responsibilities: It is my responsibility to followingemployment rights and responsibilities in the organization. It is necessary to following all lawsand regulation such as health and safety, wages, compensation etc (Baum, 2016).1
Employability Skills Assignment - Thomas Cook_3
Performance Objectives: I am working as HR executive in Thomas Cook. My performance objective is to become HRmanger of company. My next objective is to improve my communication skill within 3 months, so that I will becomeHR manager in the company.My next objective is to develop my technical skills within 4 months, so that I will operate systemeffectively.My next objective is to improving my leadership skills within 2 months, so that I will proper leadto teams in company.1.2 Evaluating own effectiveness against defined objectivesObjectives EffectivenessCommunication Skills For become HR manager, it is necessary towell communication skills. Therefore, I willimprove interaction skills within 2 months.Technical Skills I am able to operate system, so that I willimprove my technical skills within 4months .Leadership Skills I am not proper leading of teams, so that Iwill adopt different styles of leadership andimproving my skills in company.1.3 Making recommendations for improvement For effectiveness and improvement of performance objectives, company should adoptvarious strategies and methods in the workplace. To raise my Communication Skills: I will get training for improving my communication skills for becoming HR manager of the company. It is necessary to well interaction with employees and customers in the workplace. (Benson, Morgan and Filippaios, 2014). Training Needs: I will identify needs and give the training of employees in theorganization. Needs includes skills development, better performance, improving weaknesses,2
Employability Skills Assignment - Thomas Cook_4

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Employability Skills for the Development of Personal Effectiveness
|14
|4773
|328

Employability Skills- Travelodge Hotel
|19
|6162
|390

Employability Skills TABLE OF CONTENTS INTRODUCTION 1 TASK 11
|19
|6203
|136

Employability Skills in Travelodge
|20
|5627
|431

Employability Skills : Travelodge Hotel
|17
|5561
|38

Employability Skills Assignment - (Doc)
|19
|6669
|438