(DOC) Employability Skills - Assignment

Employability skills

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1 ...........................................................................................................................................3
1.1 Development of set of own responsibilities and performance objectives.............................3
1.2 Evaluation of effectiveness against own defined performance objectives............................4
1.3 Recommendations for improvement ....................................................................................4
1.4 Motivational techniques that could be used in order to improve the quality of performance
.....................................................................................................................................................4
TASK 2............................................................................................................................................5
2.1 identification of work based problems and development of the solutions to these problems.
.....................................................................................................................................................5
2.2 A formal letter to the senior management of the hotel and a memo to all the staff..............5
2.3 identification of effective time management strategies........................................................7
TASK 3............................................................................................................................................7
3.1 Roles people play in a team in order to achieve a mutual goal.............................................7
3,2 Analysis of team dynamics...................................................................................................8
3.3 suggestions regarding alternative ways to complete tasks and achieve team goals..............9
TASK 4 ...........................................................................................................................................9
4.1 Evaluation of tools and methods for developing solutions to the work related problems....9
4.2 Development of an appropriate strategy to solve the problem of high employee turnover
rate of the Travelodge hotel........................................................................................................9
4.3 Evaluation of the potential financial or non financial impact on the business by adopting
the strategy................................................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Employability skills may be defined as those skills which are essential to be possessed by
the employees from the employers point of view. These skills are also referred to as soft skills
and are very crucial in order to take the business to new heights. Travelodge hotel, second largest
hotel in UK, provide its services all over the world. The company has been founded in 1985 and
currently consist of 11000 employees. This report includes set of own responsibilities and
performance objectives as well as solutions to work based problems. Apart from this, the report
includes analysis of team dynamics and development of an appropriate strategy for resolving a
particular problem.
TASK 1
1.1 Development of set of own responsibilities and performance objectives
As a human resource manager, my responsibilities would be to take personal
responsibility that is to take the responsibility for my own actions without blaming others for the
acts carried out by me(Ackehurst and Loveder, 2015). The basic idea behind taking personal
responsibility is to be accountable morally as well as legally liable. Apart from that, my
responsibilities would be to foster direct and indirect relationship and adaptability that is lot of
emphasis would be made to work towards the development of relationship by motivating the
employees to communicate openly so as to ensure smooth working in the organization as well as
efforts would be made in order to encourage employees to adapt to the changing environment so
that the organization can achieve the objectives effectively and efficiently.
Apart from this, my responsibility would be to develop the skills so as to take efficient
decisions which is very essential in order to take the business to new heights and be an active
participant in the decision making process. Even I would work on development of my abilities to
learn new things or all the important aspects related to my job role.
Furthermore, I would make sure that all the employment legislation are fulfilled or
strongly implemented in the organization so as to avoid government restrictions which may
hinder the smooth working of the organization. Moreover, emphasis would be made to ensure
ethics as it helps in maintaining decorum at the workplace.
My performance objectives are to ensure effective utilization and development of human
resources by providing effective training and development to new as well as current employees.

Apart from that, development of an efficient performance appraisal system so as to appraise the
performance of the employees appropriately(Ali, Murphy and Nadkarni, 2018).
1.2 Evaluation of effectiveness against own defined performance objectives
On the basis of monitoring and evaluating performance objective it was found that I was
quite efficient in utilizing and development of human resources as the efficiency of the
employees increased in terms of job related knowledge by providing effective training but the
training provide failed in developing the overall personality of the employees. On the other hand,
performance appraisal system developed was quite efficient and appraisal was provided to the
employees without any bias that is entirely on the basis of their performance.
1.3 Recommendations for improvement
In order to improve the performance of the hotel first of all strong emphasis should be
made on development of overall personality of the employees. But most importantly, in order to
improve the performance of the hotel, it is very important to ensure that the hotel meets the
standards in terms of quality by providing quality services to its clients. Apart from that, hotel
should lay emphasis on expanding its activities so as to beat its competitors and achieve
competitive advantage over other rivalries and this can be done by achieving economies of scale.
1.4 Motivational techniques that could be used in order to improve the quality of performance
Motivational techniques that helped in improving the performance of the hotel are as
follows:
 Rewards and incentives – in order to motivate the employees to perform better the hotel
could provide various forms of incentives in the form of bonus, commission, welfare
facilities such as medical insurance, maternity benefits and so on. While on the other
hand, rewards such as 3% increment in salary also contribute in motivating the
employees.
 Managerial role – managerial role play a very important role in motivating the employees
as they help in boosting up the morale of the employees as well as in creating job
satisfaction in the mind of employees through creating a sense of belongingness(Croy and
Willison, 2017).