Hospitality Operations: Presentation Overview

Hospitality
Operations
(Assessment 1)

Table of Content
 Introduction
 Presentation overview
 Key sub departments of Rooms Division
 Roles and responsibilites of two room division position within the hotel
 Roles and responsibilities of front office manager
 Roles and responsibilities of executive housekeeper
 Linen operations form the housekeeping department
 Yeild/Revenue Management
 Conclusion
 References

Introduction
Hospitality involves a relationship between
the guests and the service providing firm
or the business organisation including the
act of being hospitable. Hospitality
operations are all highly focused on
offering the best and most suitable
services to customers or guests whom are
visiting the hotel, restaurant or any
hospitality service offering organisation.