Human Resource Management for British Airways
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Added on 2021-01-02
Human Resource Management for British Airways
Added on 2021-01-02
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ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 Presenting the purpose and role of Human Resource Management for British Airways......31.2 Presenting Human Resource Plan based upon supply and demand......................................4TASK 2............................................................................................................................................52.1 Assessing the current state of employment relations.............................................................52.2 Presenting how employment law affect the management of HR..........................................6TASK 3............................................................................................................................................73.1 Presenting a job description and person specification...........................................................73.2 Comparing the selection process of different service industries...........................................8TASK 4............................................................................................................................................94.1 Assessing the contribution of training and development activities.......................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................122
INTRODUCTIONHuman resource management plays an important role in every business. They are theorganizational function who basically deals with the people and their issues who work in theircompany such as compensation and benefits, recruiting and hiring the employees for the welfareof a company. The present report main aim is to provide the importance of HRM and help togain the understanding of HRM, employee relation etc. The report deals with different casescenario and describes the role and purpose of HRM in British Airways. It also assess theemployment relations in airline industry and also states that how these law affect themanagement of HR. It also describe the job description and personal specification for CabinCrew and compare the selection procedure of British Airways. Report further describe differenttraining and development options for British Airways.TASK 11.1 Presenting the purpose and role of Human Resource Management for British AirwaysRole: The HR of British Airways suggest to the management team such that how tostrategically they manage them as a business resources. Their main role is to managingrecruitment and hiring employees, coordinating employee’s benefits and also suggesting theiremployees to provide training and development strategies. They also advice managers to managethe work and help them to achieve the goals. In British Airways, all the managers of thecompany and HR professionals working together and assign different work to their employees inorder to achieve the goals in prescribe manner (Role of HRM, 2018). HR also suggest strategiesfor increasing commitment in an organization such as by recruiting best employees for theircompany will help to complete the work in defined time. Training and development process isconsider the best role of HR because it help to enhances their employees retention as well asmotivate the employees for their better performance. Moreover, HR department of BritishAirways also listen and responding to employees in order to maintain higher job levelsatisfaction. Managing transformation and change is another major function which helps them toachieve the goals of a company.Purpose: The main purpose of HRM is to coordinate people in British Airways in orderto achieve the organization’s goals and objectives. They are the only person who fulfils the needsof their staff’s needs and also maintaining the employee satisfaction. HRM only accomplish this3
by use of people, process as well as technologies which further focus on internal parts of acompany (Akter, 2018). Every company needs HRM because it concentrates on internal sourceof competitive advantage which is considered as important assets of a company. The anothermain purpose of HRM in British Airways is that they communicate with employees and alsoadapt organization’s culture and structure to their needs such as by re- engineering process.Moreover, they also leads the employment life cycle such as from attracting to hiring the rightemployees and also review their employees performance and found if any person did not work asper the requirements then HR terminate them for the welfare of a company. 1.2 Presenting Human Resource Plan based upon supply and demand Human Resource Planning: It is defined as a process which directly relates t the futureneeds and present needs in order to achieve the goals of a company (Armstrong and Taylor,2014). Similarly, the British Airways also fulfil the demand of their customers by deliver thenew flight service to Madeira. The HR of British Airways also includes the estimation of numberof persons which are needed for the specific activities and determining these people which needsto be recruits.Need for analysing Demand and supply: As per the need of flight to Madeira fromHeathrow, HR of British Airways identifies the availability of human resources in an industryand cost of procurements of HR for an organization. Further the competitive environment of theHR can easily be evaluated by analysing the demand and supply of Human Resource in BritishAirways. Analysis of Supply and demand: As company wants to deliver the best service to theircustomers in order to fulfil their demands such as by gaining the agreement for flight to Madeirafrom Heathrow. For this reason the HR should recruit their employees as per the needs. Underrecruitment process, HR should select the best candidate for their job profile on the basis oftaking interview and aptitude test (Bratton and Gold, 2017). As per testing, HR of BritishAirways will evaluate and monitor the plan and then checking the effectiveness of the plan. Theyhave to recruit at least 8-10 new staff and the alternate working hours should be assigned to themso that there will be no extra expenses. The roles of every staff should be clear and if they havelack of some skills then HR of a company should provide them training and development sessionin order to raise their capabilities. 4
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