Effective Human Resource Management in Holiday Inn
Added on 2020-10-23
12 Pages2233 Words289 Views
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Human Resource Management For Hospitality IndustryHuman Resource Management for Hospitality IndustryChosen Organization: Holiday Inn (Task 2 and 3)Student NameInstitute NameDate1
Human Resource Management For Hospitality IndustryExecutive SummaryThis study aims at providing a detailed and comprehensive analysis of essentiality andrequirement of human resource management in hospitality business. This assignment has beenmade on a chosen prominent organization which is engaged in hospitality business namedHoliday Inn. This assignment includes job description and person specifications in Holiday Innand comparison of selection in this hotel with other businesses.2
Human Resource Management For Hospitality IndustryTable of ContentsTask 2..........................................................................................................................................................3Introduction.............................................................................................................................................3Job Description and Specification:..........................................................................................................4Comparison of Selection Process with Pizza Hut....................................................................................7Selection process of Pizza Hut.................................................................................................................7Selection Process in Holiday Inn.............................................................................................................8Conclusion and Recommendation...........................................................................................................9References...............................................................................................................................................9Task 3..........................................................................................................................................................9Training and Development Activities in Holiday Inn..............................................................................9Effective Operation of Human Resources in Holiday Inn......................................................................10Conclusion and Recommendation.........................................................................................................11References.............................................................................................................................................11Task 2IntroductionJob description in general sense refers to a certain position in a organization named Holiday Inn.This job description is simply based on the results of the analysis and interpretation of the job3
Human Resource Management For Hospitality Industryrecruitment process. The description of a job basically consists of the scope, objective, purposeand responsibilities. By going through the requirements of the job description one can have anidea regarding the requirement for a vacant job which helps both the applicant and theinterviewer. A job description can be defined as a written description containing level ofexperience, educational qualification, skills, qualities etc. This job description helps to define theaspects of the requirements which an applicant should possess to fill the specified vacantposition.Job Description and Specification:An example of the job description and specification has been provided in relation to the bouquetmanager in Holiday Inn Hotel;Job Description and SpecificationFOR THE POSITION OF BANQUET MANAGER IN HOLIDAY INN HOTELPosition: Banquet ManagerDepartment: CateringSupervision: Staff Banquet, Serves and HousemenReporting: Director of Holiday Inn HotelsLiaison: Executive Chef, Corporate event and Sales Coordinator, Wedding CoordinatorScope and Purpose of Job: Banquet Manager is responsible for the arrangement of the banquetsuch as cleanup, presentation and preparation of food, selection of Menu etc. Apart from that heis also responsible to check the quality of service and services provided to the customers.Duties:To maintain a professional approach while dealing with the guests and co-workersThe interaction with the guest and vendors must be in a professional manner.4
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