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Human Resource Management- Hilton Hotel

   

Added on  2020-11-12

11 Pages2298 Words492 Views
HUMAN RESOURCE

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3Covered in PPT.......................................................................................................................3TASK 2 ...........................................................................................................................................33.1 Job description and person specification..........................................................................33.2 Compare the selection process of different service industries business...........................7TASK 3............................................................................................................................................84.1 Contribution of training and development activities to effective operations in Hilton hotel8CONCLUSION................................................................................................................................9RECOMMENDATIONS...............................................................................................................10

INTRODUCTIONHuman resource refers to overall staff working in an organization who put efforts onregular basis to complete desired targets of business. It can be considered as a key resource ofbusiness as it plays an important role to conduct different operational activities and proceduresalong with completing set objectives which facilitates to attain growth of business in future(Beloglazov, Abawajy and Buyya, 2012). The present report is based on Hilton hotel which isknown as global brand of full service hotels, resorts and flagship brand of Americanmultinational hospitality company Hilton. It will provide food & beverages, dining options, spa,pool, meeting and events which is helpful to fulfill actual desires of people in proper manner.This assignment will focus on roles and purpose of human resource management along withcurrent employment relations. It will also include effects of employments laws on HRM and jobdescription as well as person specification. The comparison between selection process andcontribution of training & development activities are given below. TASK 1Covered in PPTTASK 2 3.1 Job description and person specificationThere are various kinds of job opportunities available in every organization in order tofulfill different roles and responsibilities in proper manner. It is essential because people arerequired to be managed properly in terms of selecting correct people thoroughly analyzing theirskills or abilities in appropriate way (Boxall and Purcell, 2011). Every specific designation incompany requires particular educational knowledge and experience so that they cab conductroles and duties properly along with achieving better results. In context of Hilton Hotel, they arerequired to apply effective recruitment and selection method in respect of hiring well skilledpeople in organization. Job description

Detail of the jobJob Title: HR ManagerAssociated department: Human Resource DepartmentPurpose of the jobSelecting and hiring best candidates.To motivate the manpower through boosting up productivity.Manage and retain staff members in an organizationRoles and dutiesConduct effective recruitment and selection methods of well skilled employees (Kehoeand Wright, 2013). Organize appropriate training and development programs for increasing efficiency ofemployees.Provide performance appraisal to workers for their improve efforts.Person specifications –Person Specification for receptionistPost Details Department --- AdministrationJob title --- Receptionist Skills RequirementAbility to book meeting and greet clients by listing them properly as is is considered as an important for Receptionist to grab the attention of clients. Essential/DesirableEssentialMeasurementsMeasured by taking a written test and interview

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