Human Resource Management Approaches - Doc

HUMAN RESOURCE
MANAGEMENT

CONTENTS
INTRODUCTION ..................................................................................................... 3
TASK – 1................................................................................................................. 3
1.Elaboration of the purpose of the HR functions and its key roles and
responsibilities .................................................................................................. 3
2.Assessing approaches of HRM concerning workforce planning, recruitment &
Selection, training, performance and reward systems .......................................4
3.Different methods used in HR practices through examining case study
examples............................................................................................................ 6
4.Efficacy of employee relations and employee engagement............................6
5.Important aspects of employment legislation within which Hilton hotel must
work ................................................................................................................... 7
6.How employee relations and employment legislation inform decision making
and accomplishes the business objectives ........................................................8
TASK – 2................................................................................................................. 9
7.Use of Human Resource Management practices in a work-related context ....9
8.Utilization of technology on improving the recruitment and selection process
......................................................................................................................... 11
CONCLUSION ...................................................................................................... 12
REFERENCES ....................................................................................................... 13

INTRODUCTION
Human resource management is a process through which plans are being made,
policies and programs are being administered and the human asset within the firm is
developed. Practices related to human resource management if done effectively within the
organization, will be beneficial both to the firm and their workers (Kelliher and Johnson,
2007). The current research study emphasize on various aspects, concepts, processes and
practices related to HRM within an organization. In this regards, Hilton Hotel is being taken
as a case company. It is a multinational hotel chain head quartered in London. The report is
divided into parts, first part elaborates employee relation and employment legislation and
their impact on the decision making process. The second part of the study is related with the
application of HRM practices in Hilton Hotel. The last part explains the use of technology
and online platforms in the recruitment and selection process of the hotel.
TASK – 1
Elaboration of the purpose of the HR functions and its key roles and responsibilities
The main purpose of human resource management is developing plans, procedures,
governing the policies and development of programs to train the human asset of the Hilton
Hotel. Further, it also pays attention on effective exploitation of the available resources so as
to reap out best result. In addition to this, the human resource function within the hotel also
supports in development as well as maintenance of affable relations between the employees
and the employer (Bratton and Gold, 2012). Pertaining to this, it can be said that the purpose
of HRM in the hotel is to encourage and improve the human capital and also creating a
positive and healthy working environment that leads to accomplishment of the business
objectives. The HR function also trains the existing staff members for higher performance
targets and shows them direction to achieve success and glory. It is also responsible for
recruitment and selection of skilled workers within the hotel as needed so that no operation is
hampered and workflow is continued. Here are some of the functions related to HR in Hilton
hotel and these are being explained below:
 Planning of workforce – It is referred as the crucial part of HRM. The main purpose
of this function is to have right people at right time and right position through
forecasting the HR needs. Since hotel is related with the service industry, there are
different activities that needs to be carried out on a continuous basis. Thus, there is a
requirement of efficient human asset for the purpose of effective management (Hilton
destinations, 2018). Thus, HR planning function supports in ascertaining the demands

of the workers within the hotel and made it available as and when required.
Workforce planning is very crucial for organisation to beat their competitiors and
enlarge business opportunities to compete in marketplace. On other hand strategic
workforce planning that is also an important part of workforce planning that helps in
align with overall objectives of organisation and long term vision. It also important in
succession planning to ensure about necessary skills set to remain always competitive
in marketplace.
 Recruitment & Selection – the main purpose of this function is to employ best suited
candidate for the vacant job position within the firm. This function is the heart of the
hotel. Without this, no other function can be performed smoothly and efficiently.
Recruitment and selection of the workers should be carried out in a proper manner so
that capable and skilful people can be employed. Hilton hotel also places more
emphasis on this function so that they can have increased effectiveness in all other
function and activities.
 Development & Training – the main purpose of this function is to plan training and
development events for improving the abilities and capabilities of the employees.
Training and development is defined as a set process by which skills, abilities and
competence of the human asset within the hotel can be enhanced for better attaining
the business objective. The human resource manager and trainers within the hotel
plans for training and development events in varied field and areas on a regular basis
so that better work can be performed. Further, it also helps firm to achieve its pre-
determined goals through better productivity and performance of the employees
(Azeem, 2010).
 Performance management & Reward systems – The main purpose of this function is
to review as well as monitor the performance level of the employees and rewarding
the same as per the achievement of their targets. The management of the Hilton hotel
evaluates the work being done by their staff members at regular interval of time and
check for the activities which needs to be corrected.
Assessing approaches of HRM concerning workforce planning, recruitment & Selection,
training, performance and reward systems
There are numerous methods that are being used by Hilton hotel in respect to
workforce planning, training and development, recruitment & selection and performance &
reward system and these are being defined in the subsequent paragraph: