Management & Operations PDF - Somerfield

MANAGEMENT &
OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
P.1 Define and compare the different roles and characteristics of a leader and manager for
somerfield...............................................................................................................................1
P2 Examine how role of a leader and manager, function is applied in different situation of
Somerfield..............................................................................................................................4
P3- Theories and models of approach, including situational leadership, systems leadership and
contingency.............................................................................................................................5
P4- key approaches to operations management and the role that leaders and managers play.. .6
P.5 Importance and value of operations management in achieving business objectives.......7
P.6 Factors within the business environment that impact upon operational management and
decision-making by leaders and managers.............................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Management and operation will help to boost the process of production and operational
work in organisation. The role and characteristic of a leader and manger are different it is
important for the organisation to the compare these roles for the effective operation
management. The role of the leader and manger are applied on the basis of their potential to
handle the different situation in organisation. As the Somerfield is an chain of supermarket in the
united kingdom. The main product of the Somerfield is groceries. Somerfield revenue is depends
on their effective operation management. As the different theories and model of the leadership
style will help to the organisation to bring the operational work more effective results. As the
Different key approaches of operation management a manger and leader will play to boost the
improve the production process of organisation. For achieving the organisational objective
operation management have effective importance. Somerfield have use the better tools and
techniques for improving the outcomes of the organisation.
Task 1
P.1 Define and compare the different roles and characteristics of a leader and manager for
somerfield.
For the every organization it is important is their leader and manger. If the leader and
manger are not bale to performance in the organization that mean the whole organization
performance will be affected. For the operation management these key person have the major
role in organization. The different roles and characteristics of a leader and manger for
Somerfield are importation but there is huge difference between a leader and manger in
organization such as.
Key Points Leader Manager
Meaning Leader is the person who lead
the team for upliftment to
achieve the organisational goal
(Antonakis, and House, 2013).
They have mission and vision
for every task.
While mangers are the person
bring the proper structure in
organisation with their
different managerial skills.
1

Focus Leader will focus to inspire
and motivate the employee for
better outcomes. As they will
focus on task only end results
will be depends on their
leadership style (Baboli,
2014). As they have to get
results in effective manner.
While manger focus on the
planing and process of the
organisation with proper rules
and regulation implemented
for Somerfield. As the
manager need to give
guidelines for employees.
Decision making process. The decisions making process
of an leader is depends on the
situations arise in front of
them. As they take the
decision which have the high
risk. Due to such decision they
have to face many conflicts.
While manger don't have the
more power tort take they
decisions but they involve in
planning and set the process of
organisation. For the
somersfilred manger are
participation in lower level
decision which are related to
the operational work.
Power The power of the leader is to
bring the better results form
the team with different style of
leadership will work effective.
Power of the manger is depend
on their roles and
responsibility of the
organisation. As they need to
take the decision on the certain
issue but the manger don't
have the power to take the
decisions which can be
damage to the organisation
operation work.
Personality The personality and attitude of
the leader will be dynamic and
they will transform their
While the manger are more
professional and their attitude
and behaviour is also
2