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Operation and Management Sample Assignment

   

Added on  2019-12-18

16 Pages4173 Words166 Views
UniversityOperation and ManagementByDateNameLector’s Note

Operation and ManagementTable of ContentsTask 1...........................................................................................................................................................3The different roles and characteristics of a leader and a manager..............................................................3The role of a leader and the function of a manager ...................................................................................4Theories and models of leadership approach..............................................................................................5Differentiate between the role of a leader and function of a manager ....................................................6Different theories and approaches to leadership .......................................................................................8Task 2 ........................................................................................................................................................10Approaches to operation management and role of managers and leaders..............................................10Importance and value of operations management ..................................................................................11Factors within organizational environment that impact on operational management.............................12Leaders and managers improve the efficiency of operational management.............................................12Applications of operation management and factors impact on business environment............................13References.................................................................................................................................................15Page 2 of 16

Operation and ManagementTask 1The different roles and characteristics of a leader and a managerLeaderManagerRolesIntelligent HonestGood, listener.ConfidentFaithful Well skilled communicationHonest TrustworthyCharacteristics Transactional Transformational AutocraticDemocraticCustomer serviceMarketingSalesProductionLeader: Person who has given his commitment to become the face of the organization for theachievement of goals. A person who is leading the company have power to set the pace ofprocess(Freeman, & Turner, 2009). Manager: An individual who is chosen by the senior level management to deal with thefunctional exercises of a particular subdivision of an organization is called a manager. Alongwith this part, managers have an individual role to play in an organization, for instance, theManagers are the one who ensures that the goods and services in the organization keeps onrunni9ng and they do not get impacted by anything. Along these lines, the leaders of the organization needs a management of all assistants of thecompany(Barr, & Barr, 2010). Starting now in the foreseeable future, different sorts of theoriesand models will help the managers in growing M&S from the second position in fashion retailerPage 3 of 16

Operation and Managementindustry of UK. Alongside that, a leader ought to know how to lead an organization, and varioussorts of leadership concept and framework will be cleared up in this response to legitimize theimportance of leadership (Bush, Bell, & Middlewood, 2010).The role of a leader and the function of a manager In M&S, the leader and the manager have to play a very vital role as to control and operateactivities. In this way, the bit of a manager is obliged the bit of an appropriate leader, however, isenormous in a different circumstance. On the other hand, the leader has to manage the peoplewho are working under him and guide them in a way which results in high customer satisfaction.The nature of goods should meet with the customer as appeared by the buyer's perspective.Along these lines, the client puzzled with the thing, and in this peculiar case, leader necessarilyhave to yield attentive thought to the gathering strategy which is the key operator of customerdis-satisfaction. With this part, leader of the company needs to explore the substantial risks aremade by the client’s prospect and the firm's activity. In the wake of picking the blame, the leaderneeds to choose it through with taking important decision for the company(French, & Vince,2009). Along these lines, the leaders may found that in light of the absence of setting up theconcentration towards the improvement. Like this, the leader may deal with a general madeplanning structure recollecting an ultimate target to enhance the performance of employees. According to many studies, prosperity and security both are large parts of the M&S fashionhouse. Along with this part, as appeared by the whole of transformational leadership style, theleader and authority must be careful about the importance of fire alert to deny mischance. In aparticular circumstance where end signal has been harmed by a pro appallingly and the leaderought not to terminate the in charge operator(French, & Vince, 2009). Page 4 of 16

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