Principles of Administration in Marks and Spencer : Report
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Added on 2020-07-22
Principles of Administration in Marks and Spencer : Report
Added on 2020-07-22
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Principles ofAdministration
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Legal requirements relating to the management of office facilities......................................11.2 Typical services provided by an office facility.....................................................................11.3 How to establish office management procedures..................................................................21.4 How to manage office resources...........................................................................................21.5 Techniques to monitor and manage work flows...................................................................21.6 Typical support and welfare facilities for office workers.....................................................3TASK 2............................................................................................................................................32.1 Legal obligations of the employer for health and safety in the workplace...........................32.2 Individual's responsibilities for health and safety in the workplace.....................................42.3 Accident and emergency procedures....................................................................................4TASK 3............................................................................................................................................53.1 The purpose of meeting minutes...........................................................................................53.2 Legal implications of meeting minutes.................................................................................53.3 Importance of accuracy in minute taking..............................................................................53.4 What should and should not be included in different types of meeting minutes..................63.5 How to take notes during meetings.......................................................................................6TASK 4............................................................................................................................................74.1 Features and purpose of different types of formal and informal meeting.............................74.2 Role and responsibilities of the chair....................................................................................74.3 Role of others in a meetings..................................................................................................74.4 Techniques to facilitate a meeting.........................................................................................74.5 Information requirements of a meeting before, during and after a meeting.........................8TASK 5............................................................................................................................................85.1 Use of targets and budget to manage workplace...................................................................85.2 How to allocate work to individual team members..............................................................8
5.3 Different quality management techniques to manage the performance of an administrationteam.............................................................................................................................................95.4 Techniques used to identify the needs for improvements in team outputs and standards....9TASK 6............................................................................................................................................96.1 Characteristics, requirements and purpose of different types of events................................96.2 Types of information and information sources needed to organise an event......................106.3 How to plan an event...........................................................................................................106.4 How to identify the right resources form an event plan......................................................106.5 Likely types of information needs by delegates before, during and after and event...........11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONAdministration means overall determination of policies, setting of major objectives, theidentification of general purposes and laying down of broad programmes and projects”. It refersto the activities of higher level (Aulton and Taylor, 2017). Principles of administration are a setof principles, which determines the existence and functioning of administration. Present report isbased on Marks and Spencer which is British Multinational retail company that provide luxuryproducts to its customers. In this various legal requirements is also mentioned which is relatedwith management of the company. Along with this Importance of accuracy in minute taking isalso discussed in this project.TASK 11.1 Legal requirements relating to the management of office facilitiesThere are some legal requirements which are related with the management office whichis follow by the company to maintain better sustainability with their workplace. Which are asfollows:Equity Act 2010Contract of employmentEmployment Right Act 1996Working Time Regulations 1998Data protection act 1998Employment relations Act 2004Copyright, Design and Patents Act 1988Freedom of information Act 20001.2 Typical services provided by an office facilityAll these services are as follows which provide by an office to its employees:Filing and client records managementPetty cash and expenses handlingRoom booking and appointment makingStationery issue and stock controlPurchasing/ sales (Brittenham, 2011).Making travel arrangements1
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