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Assignment on Principles of Administration Doc

   

Added on  2020-07-23

13 Pages2958 Words116 Views
PRINCIPLES OFADMINISTRATION

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................11.1 Legal requirements relating to management of office facilities.......................................11.2 Typical services provided by office facility.....................................................................11.3 Explain how to establish office management procedures................................................11.4 Discuss how to manage office resources..........................................................................21.5 Explain techniques to monitor and manage work flows..................................................21.6 Explain typical support and welfare facilities for office workers....................................22.1 Explain legal obligations of employer for health and safety in the workplace................22.2 Individual's responsibility for health and safety in the workplace...................................32.3 Discuss accident and emergency procedures...................................................................33.1 Explain purpose of meeting minutes................................................................................33.2 Explain legal implications of meeting minutes................................................................43.3 Importance of accuracy in minute taking.........................................................................43.4 Explain what should and should not be included in different types of meeting minutes.43.5 Describe how to take notes during meetings....................................................................54.1 Explain features and purpose of different types of formal and informal meetings..........54.2 Role and responsibility of chair........................................................................................54.3 Explain role of others in meeting.....................................................................................54.4 Explain techniques to facilitate a meeting........................................................................54.5 Explain information requirements of a meeting before, during and after a meeting.......65.1 Explain use of targets and budgets to manage workloads................................................65.2 Explain how to allocate work to individual team members.............................................75.3 Explain different quality management techniques to manage the performance ofadministrative team................................................................................................................75.4 Explain techniques used to identify need for improvements in team outputs and standards76.1 Explain characteristics, requirements and purposes of different types of events.............76.2 Explain types of information and information sources needed to organise an event.......86.3 Discuss how to plan an event...........................................................................................86.4 Explain how to identify the right resources from an event plan.......................................86.5 Discuss likely types of information needed by delegates before, during and after an event8

CONCLUSION................................................................................................................................8

INTRODUCTIONAdministration is important in business. The present report deals with importance ofbusiness administration.1.1 Legal requirements relating to management of office facilitiesEmployment Relations Act 2004 -This act states that there should be adequate relationship between trade unions andemployers. It provides a right for workers to be accompanied by certain trade union officials orfellow workers at disciplinary and grievance hearings.Freedom of information Act 2000 -It is an Act of Parliament of the Parliament of the United Kingdom that creates a public"right of access" to information held by public authorities. It is the implementation of freedom ofinformation legislation in the United Kingdom on a national level (Juárez, 2014).1.2 Typical services provided by office facilityData entry- Data entry clerk is a member of staff employed to enter or update data into acomputer system. Data are often entered into a computer from paper documents using akeyboard, optical scanner, or data recorder.Invoicing- A commercial document issued by a seller to a buyer, relating to a saletransaction and indicating the products, quantities, and agreed prices for products or services theseller had provided the buyer.1.3 Explain how to establish office management proceduresFire, accident and emergency-Move quickly to the nearest accessible exit.Notify, and assist others to evacuate along the way.If the building fire alarm is not yet sounding, manually activate the alarm pull stationlocated near the exit.Customer service-Customer service is the provision of service to customers before, during and after apurchase.1

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