Scope of Hospitality Industry
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Added on 2020-11-12
Scope of Hospitality Industry
Added on 2020-11-12
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Scope of Hospitality Industry
Table of ContentsINTRODUCTION...........................................................................................................................1LO1 – Current structure, scope and size of the hospitality industry ..............................................1P1 Different types of business within the hospitality industry along with diverse products andservices they offer.......................................................................................................................1P2 Examining a range of operational and functional departments within a chosen hospitalitybusiness.......................................................................................................................................3P3 Contribution of the hospitality industry to local, National and international economies......4LO2 Explore current and anticipated skills requirements in the hospitality industry......................5P4 Investigate a range of different operational roles within the hospitality industry.................5P5 Examination of the skills required for the roles within the hospitality industry and thecurrent skills shortages................................................................................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONHospitality industry is one of the most flourishing industry in the world as it is a broadcategory of businesses in services sector. This industry is much broader in terms of comparisonto the other industries as it covers a diverse range of businesses such as, boutique hotels,restaurants, banqueting and conferencing, etc. when the other industries are about few number ofbusinesses only(Boella and Goss-Turner, 2013). The report focuses on understanding thestructure of the hospitality industry with respect to the hotel London Hilton on Park Lane, whichis a hotel situated on Park Lane in Mayfair district of London. The report further elaborates onscope, size of hospitality industry along with various skills required for the operational roles inthe industry.LO1 – Current structure, scope and size of the hospitality industry Hilton Hotel & Resorts is an American global brand providing services in hotels andresorts. London Hilton on Park Lane is one of the established hotel of the chain situated on ParkLane in Mayfair District, which is 28 storey building consisting of 453 rooms and 56 suites. Thehotel was opened in the year 1963 as London Hilton. P1 Different types of business within the hospitality industry along with diverse products andservices they offerThe scope of the hospitality industry means the wide range of businesses covered underthe industry. The main purpose of the businesses covered under the industry is to serve thecustomer in a way which ensures higher customer satisfaction. The industry majorly focuses oncustomer service and therefore, is called the service based industry(Brotherton, 2012). Talkingabout the businesses there are five different segments of the hospitality industry – food andbeverages, travel and tourism, lodging, events and recreation, which are explained as follows:1
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