Report on Developing Manager - Clayton Crown Hotel
Added on 2020-06-06
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The Developing Manager
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 compare different management styles...................................................................................11.2 Discuss leadership characteristics.........................................................................................21.3 evaluate communication process in selected business .........................................................31.4 analyse organisational culture and change in selected business...........................................3TASK 2............................................................................................................................................42.1 assess own management skills performance ........................................................................42.2 analyse personal strengths, weaknesses, opportunities and threats.......................................52.3 set and prioritise objectives and targets to develop own potential........................................6TASK 3............................................................................................................................................73.1 Lead and motivate a team for achieving agreed goals or objectives.....................................73.2 Justifications of managerial decisions made to support tom achieve goals andrecommendation for improvements............................................................................................7TASK 4............................................................................................................................................84.1 explain how own managerial and personal skills will support career development.............84.2 review career and personal development needs, current performance and future needs toproduce development plan .........................................................................................................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11
INTRODUCTIONIn the current scenario, every organisation make several changes in their day to dayworking because of that there is requirement of proper management tools. Topic of thisassignment is developing manager which is an activity of developing skills and knowledge ofindividual person (Abrahamsson, 2017). Thus, they can operate overall working of business socompany can achieve their goals and objectives. For smooth flow of business, there isrequirement of manager because they help in managing overall activity of business. This reportis based on Clayton Crown Hotel London whose address is 152 Cricklewood Broadway, LondonNW2 3ED, United Kingdom. The same is the brand of Dalata Hotel Group. This assignmentexplain several skills and knowledge of manager which is important for sustain in this businessenvironment which is full of competition. TASK 11.1 compare different management stylesHospitality industry is the widest and fast growing sector in present scenario. Formanaging their day to day activity several management styles is required some of them is givenbelow:-Autocratic management style: This is a management style in which manager is theperson who takes decision for overall working of business as there is no involvement ofother staff member in this. Their is no requirement of including entire workers in thesame procedure. This is done by higher authority and overall staff believes on them. Noone is allow to make changes on this it will followed from top level to lower level.Autocratic management style is followed by Clayton Crown Hotel when there is criticalsituation in which manager is confident about their working. These judgement reflects onpersonality, confidence, opinion and several other of manager. Mainly this is used whenthere is no too much time for decision making and immediate judgement is required. Democratic management style: In this style, manager allow each and every individualto take part in decision making process. Because everyone have different thoughts,opinions and something innovative which help in achieving goals and objective in bettermanner (Aulton and Taylor, 2017). There are two way of communication style indemocratic management style. Although, it is used when there is any complex situation
because individual in taking part in it. In this style leader value contribution of theiremployees and make them feeling important. Moreover, democratic style motivatepersonnel because in this everyone is free to share their view, though and ideas. 1.2 Discuss leadership characteristicsLeader is important part of organisation for managing activity of particular departmentand achieving goal of Clayton Crown Hotel. There are several characteristics of leadership whichthey should possess within enterprise for better performance of staff member and entire hotel.Some of them is explained below:-Friendly behaviour: If leader is behaving friendly with their employees then they createbetter working environment (Allen, 2012). Such things help in creating effective workingenvironment in which people can share their problems and issues related to work place totheir manager and leader so they can take favourable decisions. Moreover, it help inbuilding trust among personnels which is important for carrying out overall activities inbetter manner.Communication skills: For success of business, there is requirement of propercommunication so that manager can give information to each and every member. If thereis no proper information and data provided to employees then no one can work ineffective manner which aids to achieve goal and objective. Motivators: Manager and leader both are the person in company who encourage andmotivate personnel who are working in company. With the overall performance andproductivity increases which results in generating high profit and revenue. Strategic thinking: This is the procedure of thinking and mental which is applied byspecific person with the motive of achieving goals and objective of business. It is simplyrelated to strategic making of business like brining new ideas and thoughts (Arends,2014). Along with this making marketing strategy for sustaining in market with theircompetitors. Supportive thinking: If leader and manager are supporting their employees related toteam work which motivate them to do working in effective manner for achieving goaland objective of business. Manager guarantee about following latest ideas or innovationand bring modification within the organisation and also support to all the staff membersfor accepting all these in suitable manner.
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