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The Role of Hrm and Leadership | Study

   

Added on  2020-02-05

14 Pages4474 Words39 Views
Working With And Leading People

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 The preparation of documents to select and recruit new staff...............................................11.2 The impact of legal, regulatory and ethical considerations to the recruitment and selectionprocess.........................................................................................................................................21.3 The Role of a Restaurant Manager in the selection process..................................................2TASK 2............................................................................................................................................32.1 The skills and attributes needed for leadership......................................................................32.2 Difference between leadership and management in an organisation.....................................42.3 Comparison of different leadership styles for different situations........................................52.4 Various ways to motivate staff to achieve objectives............................................................5TASK 3............................................................................................................................................63.1 The benefits of teamwork for an organisation.......................................................................63.2 The difficulties faced in teamwork and resolve the conflicts appeared in teamwork............73.3 To review the effectiveness of team......................................................................................7TASK 4............................................................................................................................................84.1 The factors involved in planning the monitoring and assessment of work performance......84.2 The assessment of the development needs of individual.......................................................94.3 Identifying the Success of assessment process......................................................................9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11

INTRODUCTIONHuman resources are the crucial factor for an organization in order to achieve the setaims and goals of company. Human resource management (HRM) is an organizational functionthat prepares strategies to recruit people and train them (Mendenhall and Osland, 2012). It playsa key role in retaining the best-qualified employees by providing performance appraisals,establishing positive and vibrant work environment, developing public relations and managingdisputes if any arises.The present study elucidates and examines the role of HRM and leadership in theeffective establishment of London's one of the renowned food and restaurant chains, 'Fifteen.'The study reveals about an effective and unconventional approach that is applied by the owner torecruit, train and motivate its team of 'Fifteen'. TASK 11.1 The preparation of documents to select and recruit new staffRecruitment and selection process is essential for a business to choose right person forthe right job within the precise time. There are mainly two methods adopted one is internalsourcing that is practised by appointing existing employees to a new or recently vacant postthrough transfer, promotion or re-employment of the ex-employee (Komives and Wagner, 2012).While, external sourcing is conducted through advertisements, job portals, employment agenciesand educational institutions. Documentation is the primary step involved in the selection process of restaurant. Itencounters and finds answers to the preliminary questions such as what is job profile, who canapply for job, and what is the basis or approach applied for their selection. Moreover, it keeps therecords of offer, acceptance, notice and confirmation. Following elements are included by'Fifteen' in the preparation of documents in order to select and recruit new staff:Job Description/Profile: The broad and written statement that describes duties,responsibilities, scope, purpose and working culture of the prescribed post for anemployee refers as job description (Liker and Convis, 2011). It sets foundation for thetrainee of e restaurant by clarifying his duties, meeting expected results and evaluatingperformance. 1

Job Specifications: The list of necessary skills required in an employee to effectivelycomplete the duties of a certain job is known as job specification. It enables restaurant tojudge each candidate fairly and objectively. This makes easy to conduct comparisonsamong candidates while the selection process is carried out. Now, taking in consideration 'Fifteen' Jaime Oliver, owner of the company recruitedunskilled and unqualified candidates. The idea was to encourage unqualified young people to berecruited as trainees in his new restaurant and become qualified chefs gradually to contributesubstantially to this foundation. 1.2 The impact of legal, regulatory and ethical considerations to the recruitment and selectionprocess The restaurant 'Fifteen' effectively abides the legal regulations in establishing a strongbrand image in the modern world. The restaurant follows some standards and principles todesign their day-to-day business activities in accordance with established corporate values.Policies adopted by company in order to ensure regulatory framework are as follows:Discrimination Act 1995: According to this Act, managers should not discriminatecandidates on the basis of their gender, age, religion and nation at any stage ofrecruitment and selection procedure (Komives, Dugan and Owen, 2011).Equality Act 2010: The Equality Act simply focuses on the fact that 'all are consideredequal in the eyes of law.' Herein, HR team of 'Fifteen' ensures that while screening andinterviewing candidates, risk of inequality is minimized to great extent (Key legislationregarding recruitment and selection, 2013).Health and Safety Measures: As company deals in food and restaurant business, thereare risks of fire and gas explosion accidents. There is possibility of major and minorinjuries because of the constant use of sharp and pointed kitchen equipments andcutleries. Therefore, restaurant takes various preventive measures while handling suchactivities.1.3 The Role of a Restaurant Manager in the selection processRestaurant Manger plays a vital role in business of 'Fifteen.' Manager has significant importancein the recruitment and selection process of candidates for the applied post (MacPhee and et.al.,2

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