Employability Skills

Employability Skills

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1 ...........................................................................................................................................3
1.1 Develop a set of own responsibilities and performance objectives......................................3
1.2 Evaluate own effectiveness against defined objectives. ......................................................4
1.3 Make recommendations for improvement............................................................................4
1.4 Review how motivational techniques can be used to improve quality of performance........5
TASK 2 ...........................................................................................................................................5
2.1 Develop solutions to work-based problems..........................................................................5
2.2 Communicate in a variety of styles and appropriate manner at various levels.....................6
2.3 Identify effective time-management strategies ....................................................................7
TASK 3 ...........................................................................................................................................7
3.1 Explain the roles people play in a team and how they can work together to achieve shared
goals............................................................................................................................................7
3.2 Analyse team dynamics.........................................................................................................8
3.3 Suggest alternative ways to complete tasks and achieve team goals....................................9
TASK 4............................................................................................................................................9
4.1 Evaluate tools and methods for developing solutions to the problem..................................9
4.2 Develop an appropriate strategy for resolving a particular problem .................................10
4.3 Evaluate the potential impact on the business of implementing the strategy.....................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Employability skills refers to transferable abilities which are required by an individual to
become employable or get employment. It includes various skills such as negotiation, teamwork,
leadership, motivation, perform under pressure and many more. However, it is necessary for an
individual to gain sufficient knowledge, confidence and other skills in order to get desired
employment (Jones, 2013). Moreover, it is necessary for an individual to be prepared with
gaining desired level of knowledge and skills to enter in health & social care sector. In respect of
this report, it is based on Health care centre which is responsible for providing various healthcare
services to support patient in order to make them disease free. This assignment will focus on own
responsibilities and objectives along with suggestions for improvement. It will also include
solutions of work based problems, communication styles and effective time management
strategies. The roles of people in team and strategies to resolving specific issues are given below.
TASK 1
1.1 Develop a set of own responsibilities and performance objectives.
As an employee of healthcare centre, responsibilities and performance can be develop in
different sets of clinical practices. My own set of responsibilities and performance objectives in
healthcare center are mentioned below.
 Team work: In an organization, performing as a team is always effective than performing
individually. However, team performs rely on some basic properties like equal
participation of team members in decision making process. Team members should
support each others opinion as an employee of a healthcare organization to deliver quality
care to their patients.
 Communication: It is the most important tool in respective organization for delivering
good quality of patient care and for improving patient satisfaction (Mishra, 2014). As a
care worker of healthcare center, it is my job to speak with my patients in order to
analyze their needs and solve their problems.

 Leadership: The leadership quality will help me to direct and guide my team in order to
achieve specific goals and objectives. As a leader of respective organization I could use
information technology for solving major problems and to track individual performances.
1.2 Evaluate own effectiveness against defined objectives.
Being an employee of healthcare organisation, my responsibility is to enhance the quality
of patient care and to improve access. It is my duty to implement some effective measures in
order to improve the efficiency of team (Panagiotakopoulos, 2012). By evaluating my
performance I have analysed need for improvement. Such needs are mentioned below.
 Reduce clinical errors: Appropriate actions are need to be implemented to reduce risks.
As an employee of healthcare centre, it is my responsibility to build strategies for
reducing health risk in patients and to deliver accurate treatment to them.
 Improve responsibilities of team members: It is important to divide the responsibilities
of organisation in parts and allocate them to team members in order to improve their
performance and to improve the efficiency of work. It is my responsibility to make sure
that each team member is working according to their capabilities and abilities (Poon,
2012).
 Terms and policies: As an employee of respective organisation, I am responsible for
following all general guidelines along with terms and policies of the organisation. Terms
and policies will help to develop a general plan of action to make particular decisions for
patient care.
1.3 Make recommendations for improvement.
It is my duty to improve my skills for delivering quality care to patient of healthcare
centre organisation. Some recommendations has been suggested by my seniors in order to
improve my performance. Such recommendations have been mentioned below. Training: My seniors has suggested me that I should be indulge in training and
development sessions in order to improve my clinical practices and to enhance my
abilities. Such sessions will help me to improve my knowledge regarding patient care and
I will get to know about different operations and machines. Identification of the opportunities: It has been suggested that I should analyse my
opportunities for identifying the area of development so that I could get success and help
my organisation to grow.