Professional Identity and Practice

This report explores the benefits of ongoing professional development for different stakeholders in the hospitality sector, focusing on the TUI Group. It examines the skills and competencies expected by employers and discusses various learning theories and approaches used for personal and professional development.

Professional Identity and Practice (LO1
and LO2)

Table of Contents
INTRODUCTION.......................................................................................................................................3
LO1.............................................................................................................................................................3
P1. Examine Key benefits of on-going professional development for different stakeholders..................3
P2. Investigation of Professional Employer Expectations of Skills and Competencies...........................4
TASK 2.......................................................................................................................................................5
P3 Own skills and competencies.............................................................................................................5
P4. Range of Learning Theories and Approaches....................................................................................7
CONCLUSION...........................................................................................................................................9
REFERENCES..........................................................................................................................................10

INTRODUCTION
Professional identity is explained as professional self concept on the basis of values,
experiences, attributes and motives. It construction under the situations of the stigmatized
cultural identity presents interesting puzzle. The main focus on an organization is to hire the
capable as well as talented employee that can able to perform in a better manner and focus on
attaining the set objectives. Rising company employs professionals capable of understanding the
changes and of meeting the challenges to achieve profitability (Cruess, Cruess and Steinert,
2016). In this report, TUI has been considered as it is Anglo German multinational travel and
tourism organization. This is largest travel, tourism and leisure firm in world and owns hotels,
retail stores, and airline and cruise ships. Under given report will be mention about benefits of
on- going professional development for various stakeholders. Learning theories as well as
approaches used for the personal and professional process of development will be mentioned
here.
LO1
P1. Examine Key benefits of on-going professional development for different stakeholders
On- going professional development process is necessary process for any person or
stakeholders. This simply permits to make improvement in services as well as products which
help in satisfy the needs and requirements of customers. In relation to hospitality sector, they
must take advantage of ongoing development, because only by offering competition to rivalry
firms can they take the lead on the market. There are many stakeholders within the TUI
Community who can take advantage of the ongoing phase of growth. Some of the advantages
that can be obtained in the perspective of stakeholders are discussed (Grubenmann and Meckel,
2017).
Benefits to employees
One of major benefits is the improvement of skills and the skills of TUI hotel staff which
in future increases considerably many opportunities. This assists representatives to develop their
insights and thus to help in an adequate way to raise the situation in the workplace. In relation,
professional improvements offer opportunities to increase the level of imagination and to bring

forward the better outlook of higher experts towards staff administers and various
representatives. Employees shall be willing, in the current scenario, to achieve the requisite sense
of happiness. Most importantly, it is possible to improve resume that increasing the chance of
promotion automatically. For them, there would be a greater chance to play a special role in
producing higher incomes (Harden and Loving, 2019).
Benefits to employers
The ongoing professional development programs would also enable employers to gain
different benefits. Most effective advantage is that they help to make their employees happy with
how easily they can keep them with their organization for long time period. In addition, it is
recognized that managers can easily introduce talents from their staff, helping in increase the
company's profitability and performance in the competitive marketplace, by means of
professional development. The ongoing personal development program will enable the TUI to
make improvement in brand image. They can hire experienced employees, which is a
fundamental necessity for one organization. As workers, they may engage in the continuing
cycle, helping a company to grow higher chances (Keyko and et. al., 2016).
P2. Investigation of Professional Employer Expectations of Skills and Competencies
At workplace, employer has some expectation of employee, as it contributes simply to
the result of the business required in the current scenario. Any organization's primary purpose is
to expand and improve profitability. To do this manager must recruit highly qualified and
knowledgeable people who can solve problems and improve productivity with their own
expertise. Similarly, the TUI Community also requires workers to contribute to organization's
achievement of its goals and priorities in a defined period of time. There are some skills and also
competencies mention below to which TUI management is looking for:
Skills
Better technology use- Modern technology is required in various types of environments,
so their work can be simple and quick. Management within the TUI Group is prepared to allow
its employer to manage certain technologies such as system software and some other
technologies installed within the organization. It's because consumers are more satisfied every
time they want to get inside the hotel premises (Oliver, 2015).

Problem solving- Every employer wants employees to be able to solve their problems in
a changing business environment and also can take effective decisions. The TUI manager needs
workers to be able to solve business issues and make good business decisions that contribute
continuously to run a business.
Creative thinking- Employer is looking ahead and, in the same way, the TUI Community
employer wants its workers to think in a innovative way. This is important because this permits
them to gain more customers and even companies can decide to be different in their
representation at marketplace.
Competencies
Work ethically- The employer is expected to work ethically as required in the current
scenario to help the business organization grow. The employee of TUI Group should also take
the responsibility if it needs to work relatively within organization and deal with its customers in
a decent way because this enables them directly to fulfill their objectives and objectives.
Teamwork- Company wants to employees to work in team so they actually have the
ability to do a great job and can also work in a short period of time. Likewise, TUI Group's
workers want team to be succeeded so it will help them minimize the risk of errors that is
required (Olsen, 2015).
Positive behavior- As a good employee and employer behavior, customers are influenced
in order to obtain services that lead to profitability and productivity. It is the main skills each
employer has needed to respond properly. TUI recruits employees who are positive and
conductful. The employees provide better services like effective communication to customers,
and they respond quickly and positively and do what consumers want.
TASK 2
P3 Own skills and competencies
It is necessary for me to assess every capability I possess, as Hospitality Manager, at TUI
group premises. This is essential, as it will show me evidence the best way to do all of the work
properly. I can do my job systematically, but there are still some skills that I have to do, which

will enable me directly to work efficiently and to take advantage of competitiveness on the
market. Below is the evaluation of my abilities and knowledge in order to make an informed
decision to produce better results.
Positive Attitude- I will give ratings 9 out of 10 when I talk about this field. This is
because I saw myself having positive mindset to my work and even because of the way I guide
them I get positive feedback from my sub-ordinates too. This is main area where I have achieved
my goals.
Use of Technology- Technologies are transforming every day, which in the present
scenario is very important for easy operation. I would give score 8 out of 10 in this specific field,
as I know various types of information about how to use any technology. I do have even the
knowledge of this area, which makes it easy for me and my subordinates to direct them in order
to develop their technical skills.
Willingness to learn and adopt- I could even rate myself 7 out of 10 in respective case.
Because I'm interested in learning something new every day and this is very essential. I know
that I need to improve in this particular area in order to achieve future goals. This also enables
some of changes that are very important as a Hospitality Manager to work. The organizations
like TUI Group, which are performing well in current market, help my willingness to learn and
adopt new products on daily basis.
Problem solving- Individual working at Manger 's post must be in a position to address
any of the problems emerging within the company. I will rate myself in this scenario to 7 of 10,
because there are still some areas in which I cannot resolve any of problems. Nonetheless, I
typically find the organization in which I don't have to deal with the issue.
Personal SWOT Analysis
Strengths Weaknesses
 I have an outstanding leadership skill
to work for any of the leading
organization positions
 I always want my work to be positive,
 The decision making according to the
situation requirement is one area in
which I still lack.
 Another place where I still have to

which in the current scenario is
necessary.
work is the listing at the subordinate
level.
Opportunities Threats
· I have great possibility to make
effective decisions if I can focus
on my work and analyze different
situations in the past.
It can create problems for me to avoid
focusing on subordinate ideas and
views.
Belbin Team Theory
Belbin explains team role as “tendency to contribute, behave and also interrelate with the
others in specific manner.” It is a theory that will enable TUI Group to create an effective team
according to organization’s requirements, which will have an overall impact. This theory
proposes number of positions, which is organizer, total and worker in the team, researcher, and
much more. If the person can fulfill all this position, then a company such as TUI Group can
have an enormous lead on the market (Tarvydas and Hartley, 2017).
P4. Range of Learning Theories and Approaches
An organization’s approach can help them improve the overall purpose of the learning by
using different approaches. The TUI group applies numerous learning theories as well as
approaches that assist to find new ways of solving problems. The employee who works in
industry can enhance efficiency and performance by applying learning theory. There are some
learning approaches mentions below:
Behaviorist- This includes new actions and behavioral changes that respond quickly. This
believes that the knowledge exists autonomously and outside the individual. This also believes
that the learning occurs if an organization produces new behaviors and changes between stimuli
as well as responses. TUI Group aims to bring new technologies to consumer like how workers
adapt to new technology that takes actions into account. It also helps to react quickly by taking
on the challenges (Teunissen, 2015).

Cognitive- The fact that an individual can sustain knowledge and understanding is one of
knowledge based on his sustainability. In relation to TUI Group, they can easily have taken one
approach, and it will also help them as it will simply permit them to carry out roles and
obligations that are important.
Humanist- It is an approach to learning which is entirely based on individual experience is
referred to as a humanist approach. If companies such as the TUI Group adopt this approach,
their staff members can use their experience of the past to easily achieve their objective.
Companies may use the number of approaches, but must also be able to use the theory of
learning to improve efficiency. There are some learning theories which firm can be used mention
below:
Social learning theory- This learning theory and social conduct suggests that new conduct can
be acquired through observing as well as imitating the others. Most workers gain new skills and
knowledge by watching people in this company. Employees of TUI group observe also manager
and learn about how they deal with the critical circumstances.
VAK learning styles- This is theory of learning that emphasizes the methodology people want
to use for learning and developing in marketplace. Under this theory, the approach used by
people to know something new and discussed below:
Visual- This is approach by which any person with the help of video can learn something
new. Within the TUI Group, they can use this approach to ensure their employees understand
how they need to work in their company premises.
Auditory- The methods to learn something new are to ensure the public can get the point
that TUI Group management wants to clarify (Walther, Miller and Sochacka, 2017).
Kinesthetic- This form of learning is realistic since people want to see it as a means of
learning in concrete terms. For organization like the TUI, this particular approach can be
efficient.
It has been examined from above mention information that these are the excellent way for
any person to learn something new, but TUI may also take structured training to help them

concentrate on improving their performance overall. Furthermore, training at work is another
way for a company to train workers according to their needs.
CONCLUSION
From the above mention report, this has been concluded that A company can be
beneficial for ongoing development process as it allows it to perform well directly or indirectly ,
they must ensured that anybody has different kinds of skills and skills because they directly
benefit from learning approaches and theories.

REFERENCES
Books & Journals
Cruess, R. L., Cruess, S. R. and Steinert, Y. eds., 2016. Teaching medical professionalism:
supporting the development of a professional identity. Cambridge University Press.
Grubenmann, S. and Meckel, M., 2017. Journalists’ Professional Identity: A resource to cope
with change in the industry?. Journalism Studies. 18(6). pp.732-748.
Harden, S.B. and Loving, K., 2019. Outreach and engagement staff and communities of practice:
A journey from practice to theory for an emerging professional identity and
community. Journal of Community Engagement and Scholarship. 8(2). p.2.
Keyko, K., and et.al., 2016. Work engagement in professional nursing practice: A systematic
review. International Journal of Nursing Studies. 61. pp.142-164.
Oliver, D. A. V. I. D., 2015. Identity work as a strategic practice. Cambridge handbook of
strategy as practice. 2. pp.331-344.
Olsen, B., 2015.Teaching what they learn, learning what they live: How teachers' personal
histories shape their professional development. Routledge.
Tarvydas, V. M. and Hartley, M. T. eds., 2017. The professional practice of rehabilitation
counseling. Springer Publishing Company.
Teunissen, P. W., 2015. Experience, trajectories, and reifications: an emerging framework of
practice-based learning in healthcare workplaces. Advances in Health Sciences
Education. 20(4). pp.843-856.
Walther, J., Miller, S. E. and Sochacka, N. W., 2017. A model of empathy in engineering as a
core skill, practice orientation, and professional way of being. Journal of Engineering
Education. 106(1). pp.123-148.