UNIT 35 Developing Individuals, Teams and Organisations
Added on 2020-10-22
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Leadership ManagementProfessional DevelopmentDesign and CreativityTest Prep
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UNIT 35 DevelopingIndividuals, Teams andOrganisations
INTRODUCTIONPersonal Development means activities which improves identity and awareness, developpotential and talent, etc. also enhance life quality. This project report is a brief analysis andresearch on development of individuals or teams of company Whirlpool which deals in homeappliances. In this assignment, appropriate professional skills, knowledge and behaviors that arerequired to be a Human Resource Manager accompanied by its development to refurbish missingskills are explained briefly. Further, more emphasis is also given to difference betweenindividual & organizational learning and development & training accompanied by needs ofprofessional development and continuous learning. To provide clear understanding about HR,HPW contributions to employee engagement and competitive advantage are also illustrated. Thisreport is concluded by different types of approaches that could be used to evaluate employeeperformance. MAIN BODYP1. Determination of professional and appropriate knowledge, skills and behaviours that arerequired by HR professionalsFollowing are the skills that HR professional must have Active listening: HR should have the active listening. Apart from all agendas, HR should shouldunderstand what others are trying to sat (Zepeda, 2013). In Whirlpool listening is importantcriteria for managers and especially for human resource manager. HR manager should provide afull attention on their subordinates that what they are saying. Speaking ability: One of the important and essential characteristics which HR professionalsmust have is speaking ability. To speak confidently in front of crowd is the major skill of humanresource managers. The able of making yourself capable presentable in speaking in crowd boostsconfidence. It removes the stammering and allow presenting yourself confidently. HR managershould talk in such a way that information could receive to people effectively. The humanresource manager need to have effective communicating skills because it is demanded by theirfield. Organization skills: HR manager entails lots managerial functions including trainingrecruitment, performance appraisal, employee relations and development plan of an individual.To go through all the processes' HR manager supervise all these functions and must have an1
organized way (Mone and London, 2018). Apart from these functions, HR manager performsmany more functions in Whirlpool HR manger needs to be very organize because they havearranged all their work systematically. They have to maintain all the documents such asemployee's profile and other legal documents. Multitasking: HR professional must have a multitasking. Sometimes, human resource managerneed to deal with personal issues of an employee. One minute, a recruiting strategy for a hard-to-fill job minute after, a sporadic leave question next. And that’s to say nothing of wage/hour ,social media, retention, engagement, and other things which HR has to deal inside Whirlpool.These are some important criteria on to which human resource managers have to worksimultaneously. That is why it is said that HR manager should be multitasking.Training and development: HR manager should have training and development skills in orderto be trained the employees in Whirlpool (Blandford, 2012). Training and development isanother important function which is to be performed by the human resource manager. HRmanager takes responsibility of providing training and assessment to employees for theirdevelopment.Managing sessions on management training and leadership. For example, willfurnish more different skills to the employees. This permits them to assume added tasks andsupport their career growth at the same time. Empathetic skill: In work place, human resource professionals have to deal with manyindividual and their ailments regarding workload to salary objection. As a manager of humanresource these skills are required to understand place from where the person is coming beforemaking any sentiment. There are many cases from employee’s side in daily basis which Humanresource managers of Whirlpool have to deal with. Whatever case, it's HR manager’s mainresponsibility to hear their employees and ensure that they get complete message clearly.Following are the knowledge that HR professional must have:Administration and management knowledge: An HR professional should have adequateknowledge about the administration and management as well as their processes. They need tohave an adequate knowledge about it because they need to take care of all the corrections that areneeded to be made within the organization.Following are the behavior that HR professional must have:2
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