This document provides insights into managing conferences and events, including different dimensions and categories of events, designing event layout, management roles in the event industry, and measures for a safe and secure event venue. It also discusses the additional services available within a conference and their importance.
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MANAGING CONFERENCES AND EVENTS
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 LO1..................................................................................................................................................1 P1) Different dimensions and categories of the event.................................................................1 P2) Different types of events and the current and features trends that influence event sector....2 LO2..................................................................................................................................................3 P3 Designing an event layout for setting up conference or event room for meeting the requirement of clients.................................................................................................................3 P4 Additional services available within conference and its importance......................................5 LO3..................................................................................................................................................6 P5) Different management roles in the event industry that reference to current opportunity.....6 P6) Management skills and personal attributes that require working in event industry, meet stakeholders need........................................................................................................................6 LO4..................................................................................................................................................7 P7) Appropriate measures are require to provide safe & secure event venue and safe environment for staff and guest...................................................................................................7 CONCLUSTION.............................................................................................................................7 REFERENCES................................................................................................................................8
INTRODUCTION Conferencemanagement&theplanningthatincludesthevariouskeyelements: Location. Conference held around the whole world in large and small cities. Cost. Approximate to meet most medical, academic, business conference. In this report Hilton company is taken. Hilton Hotel is a global brand hotel and flagship of American MNC of hospitality industry. This report highlights the difference dimension and various categories of event & current and features that trends that influence the events(Rogers and Davidson, 2015). Also, reveal the event layout that correctly set a conference to meet particular client requirement and the additional services available in conference environment. Different management responsibility within the industry and the management personal attributes and skill that require for work within the industry. Also, the appropriate measures are required to give safe and secure environment for guest. In this regard present report has been prepared. LO1 P1) Different dimensions and categories of the event There are various categories and dimensions of the events that includes. Categories of event Seminar-It is a usually events for the shorter period, and can lasting it anywhere for the couple of time to few workdays. Main purpose of the seminar is to plan & hold the meeting with the targeted guests and give them with the relevant information. Seminar has the multiple and the single speaker & generally maintain all participants together in same place(Raj, Walters and Rashid, 2017). For example- It is to gather focus on the marketing with the help of social media to learn best practices for to promote the business. Conference-It is typically have a multiple sessions. Conference are usually held at hotels, which beginning with keynote secession and offering the breakout sessions and the main purpose is to target the audience and give relevant information. Trade show- Event planning regarding the trade show that involves the negotiating the sponsorship rates that are for both advertising, space, speaking and promotion opportunity, where the organization leadership has to speak. The purpose of the organization that attend the trade show as which lead generation an activity also the company host trade shows to increase the image of industry among those are attended(Palen and et.al., 2015). Such trade shows 1
generally held in the large space, showcasing the services and products of often in hundreds of the vendors. For example- Auctions, book fair etc. Dimensions of event Mobile events- In this event it takes place in various cities & mobile in the nature where normally standardized and regulates the event format through the owner of the event property and leave the certain amount of money to local organizing event. For example- place event that are happened in same venue on continuous basis & become raising associated to the place(Getz and Page, 2016). Macro, micro and mega events It is according to size of organizing committees a budget Micro- Budget of the large event has to split within the core event and wider budget event. For example- Birth day parties. Macro- It is typically organizing event, where all budget items are centralized to hastening the operations and are strictly that are associated with event. For example- Awards functions. Mega events- It is often stimulus to an advance city or regional government of projects that are without event that happened at large stage or never. For example- Olympics games. P2) Different types of events and the current and features trends that influence event sector Various kinds of event that are influence by the new trend that are. Categories of events Conferences- There are various trends that are influence the conference that are. Experiential meetings-It is a design to stay because not only more and more event organizer realize impact by using sensory channels that deliver the information & make immersive & hyper-relevant conference(O'Leary, 2019). Also, soon like lt to see boom in use of the virtual reality- enhanced of experience. For example- scavenger hunts. Catering and sustainability-As food sustainability is opportunity for Hilton industry to differentiate the event. B&G choices can increasingly which made to minimize the impact & maximize the enjoyment. Some of the trends are. -Choosing the suppliers that Cavour locally way and seasonal ingredients. -Experiential dinning through an on-site preparation & pop-up restaurants at event venue. Trade shows- 2
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focus on the consumeroriented design-The current trends towards the consumer oriented of booth design. Instead of moving all-out by an trade show that commands attention, about subtlety. Where the industry has to think huge about the particular requirements of the buyers and visitors and source to use the booth design to meet their requirements(Reed and et.al., 2016). It is effective because it evoke emotional response, than the bombarding them through over the apex branding, which make remember the colors, but not encourage to feel. Provide relaxed, comfortable environment-In recent years there has been many emphasis on the flashy, attention and garbing the booth design. From the past till now the trade show is the eye catching, but as the emphasis on human-eccentric design which give more relaxed experience that effect the trade show event. Seminar- Technology-There has been various technology that has been adopted by the event industries in the seminar. If the industry want to grow and want to sustain in the market. Such as software and hardware, During the seminar it has to adopt the Hardware and software technology in the seminar so that it provide more comfortable and convenient during the presentation and communication such as projector, Bluetooth facilities etc(Edgell Sr, 2016). Such new trends influence the seminar events. LO2 P3 Designing an event layout for setting up conference or event room for meetingthe requirement of clients. The stages involved in designing the event layout are as follows. Setting up a budget-This is the first step in which budget is set by the Travel lodge Ltd. As without proper availability of the finance conference can not be organized. The purpose is to conduct an conference of 25 executives from 7 different countries. The budget estimated is 10,000 GBP. Develop a timeline-The client has make booking for the event before one year before and hence the work will begin immediately after finalizing the basic details. Develop proper tool for managing the event-There can be various tool which are required so that the conference can be held in an desired way(Yolal and et.al., 2016). The tools which are used by the executives for managing the event is the MS excel. Different software are used to 3
ensure that all the entry of the guest are entered in the records. Cameras will be used for the purpose of security. Machines will be used for checking the gusset attending the conference. Layout and design-In this step proper layout is made so that the conference can be properly held. Proper paperwork is done so that their is no issue arises while executing the plan. In this step all the practices are designed ie, what will be the venue, whatever are the ways by which guest can be welcomed, safety measures etc(Rogers and Davidson, 2015). Budget plan (for 25 executive) ParticularAmount per personTotal amount 4
Stationary18460 Sitting arrangement461150 Cameras and projectors501265 Rent of the hall23590 Food1844600 Lightning32800 Decoration461150 TOTAL39910000 P4 Additional services available within conference and its importance. There are different types of additional services which are present during the conference hall. Additional services makes easier for the client to fulfill the objectives of the conference. There are variousinterpreterspresent in the conference hall who's job is to interpret the language of people into English language so it can be easily understood by all the people. Free WiFiis provided to the people so that they can connect their devices and performs the important business task, by the use of internet they can get in touch with other while the conference in running(Raj, Walters and Rashid, 2017). Security cameras is also an additional service which is available in the conference, the purpose for installing the cameras is to provide security to people. With the help of security cameras any uncertain activity happened can be noticed. Food and beveragesare provided to the people attending the conference. Food is provided so that the people don't feel hungry and this keeps them energetic throughout the conference. Various type of drinks are also offered to the people visiting the meeting as this keeps them happy and energetic.Washroom facilitiesis available in the conference so that if any person wants to make use of that can use. All the additional services helps the client in making the conference successful. As the event is been planed by Travel lodge Ltd. so all the practices and measures will made by event manager of the company(Palen and et.al., 2015). Though these additional services increase the cost of the clients but it assists in fulfilling the 5
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objectives of the conference. As these additional services makes people happy and satisfied. These extra makes people happy and more satisfied. LO3 P5) Different management roles in the event industry that reference to current opportunity. There are various job opportunities in event industry and some of the importance opportunities are mention below. Event manager- It help the organization in hosting the events that can enhance the company image, improve loyalty of client and enhance the brandto client experience. Event manager can be tasked with securing and researching venues, managing, and planning the events and also negotiating agreement and quotes by the vendors, helping with monitoring time frame, marketing and budgets. Also the Firm skills & vision that help the organization for brand visibility and enhance the client relation and improve the organization growth through effectively communication. Event planner-Ii is also one of the job opportunities in the event organization. Event manager roles and responsibility in the event industry is to plan the event(Getz and Page, 2016). It does various various plan in the industry such as, wedding, concerts, birthday, corporate event, Family events, sports and musical events, road shows, cultural events etc. Corporate event manager-This event manager also plays a vital role in the industry as it operate the all event program in the event sector. It role is to make arrangement according to the demand and requirement of the client and taking care of all operation events. For arranging and the production of the event it deals with the various parties or vendors and take help to fulfill the requirements. And also auditing the various ongoing activities such as by providing the various facilities such as car parking, pick and drop facilities etc. for more convenient of the client. P6) Management skills and personal attributes that require working in event industry, meet stakeholders need Management skills are to be require in the event industry to meet the needs of the stakeholders and their expectation(O'Leary, 2019). Management should posses. 6
Good communication skill-Management should have good communication, so that it can help the client and stakeholder for the better communication among the stakeholders and vendors, so that there is no misunderstanding among the information. Organizational skill-manager of the event organization need to have the complete knowledge of the Hilton industry and know all the skill so that to help the stakeholder needs, because whenever the vendors and client have any queries related to event industry than manager can solve out the queries of the stakeholders, so organizational skill are to be required. Creative & flexible skill-Management should be creative and flexible in planning, so that it can help the stakeholders needs by providing the various alternative and flexible solution to them, which is beneficial for both organization and the clientv(Reed and et.al., 2016). Technical skill-It is very essential skill that are to be require, as all the functions are today done by the technically way so it is very important skill that are needs for the smoothing the activities in the event organization. LO4 P7) Appropriate measures are require to provide safe & secure event venue and safe environment for staff and guest. Therearevariousappropriatemeasuresaretobetakenforthesafeandsecure environment for the executive which are coming from the seven different nations and the meeting can be run for last two days. Hilton's organization should provide the safety guards at each door of the conference room so that proper security are to be placed which help the guest and staff to meet an accident. Also, providing the well checked quality food to the guest so that they became healthy, before hiring the food to the guest food are to be well checked. Staff members are to be well-trained, so that they can serve food like a professional way which can make the guest happy(Edgell Sr, 2016). Also, keeping the clean environment by keeping the floor and washroom clean to prevent from any incident during the train. As by providing the good safe and security to the guest and staff. Guest can feel good about the event organization and its safety towards the client, they can hire next time also the same event industry in future. CONCLUSTION From the above study it is concluded that Conference management is the process where it take care of the event industry and various categories & dimension for the promotion of the business in event sector. Also conclude the various management skill are to be require for to 7
fulfill the requirement of the stakeholders and guest taking the safety measure for the guest and staff for their betterment. REFERENCES Books & journals Edgell Sr, D. L., 2016.Managing sustainable tourism: A legacy for the future. Routledge. Getz, D. and Page, S. J., 2016. Progress and prospects for event tourism research.Tourism management.52.pp.593-631. O'Leary, R., 2019.The ethics of dissent: Managing guerrilla government. Cq Press. Palen, L and et.al., 2015, April. Success & scale in a data-producing organization: The socio- technical evolution of OpenStreetMap in response to humanitarian events. InProceedings of the 33rd annual ACM conference on human factors in computing systems. (pp. 4113- 4122). ACM. Raj, R., Walters, P. and Rashid, T., 2017.Events management: principles and practice. Sage. Reed, J and et.al., 2016. Integrated landscape approaches to managing social and environmental issues in the tropics: learning from the past to guide the future.Global change biology. 22(7). pp.2540-2554. Rogers,T.andDavidson,R.,2015.Marketingdestinationsandvenuesforconferences, conventions and business events. Routledge. Yolal, M and et.al., 2016. Impacts of festivals and events on residents’ well-being.Annals of Tourism Research.61.pp.1-18. 8