Leadership and Management Theories

This assignment delves into the world of leadership and management theories. It requires students to analyze various theoretical frameworks, understand their implications for organizational effectiveness, and discuss real-world examples where these theories are applied. The provided bibliography offers a range of sources exploring transformational leadership, knowledge management, cultural intelligence, and more.

WORKING WITH
AND LEADING
PEOPLE

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Documentation towards selection and recruitment...............................................................1
1.2 Impact of legal, regulatory and ethical consideration to the recruitment and selection
process.........................................................................................................................................3
1.3 Participation in the selection process of PMC......................................................................3
1.4 Evaluate own contribution to the selection process..............................................................4
TASK 2............................................................................................................................................5
2.1 skills and attribute needed for leadership..............................................................................5
2.2 Comparison between leadership and management...............................................................5
2.3 Different leadership style .....................................................................................................6
2.4 Motive staff to achieve objectives.........................................................................................7
TASK 3............................................................................................................................................7
3.1 Benefits of Team-working....................................................................................................7
3.2 Importance of working in team as a leader and member......................................................8
3.3 Effectiveness of team work...................................................................................................8
TASK 4 ...........................................................................................................................................9
4.1 Factor involves in planning...................................................................................................9
4.2 Plans for development needs.................................................................................................9
4.3 Evaluation the success of the assessment process...............................................................10
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Business are establish by owners with motive of profit by the services and products.
Whole process of organisation are depend on employees if they work efficiently and effectively
then company can generate more and more revenue. Every organisation have following
departments for its smooth working and increase productivity: information technology, human
resource, finance, marketing, research and development (Terkel, 2010). All department work
together for functional and operational activities for operating working of company in effective
manner. This assignment is based on Purple Mail Company (PMC) this is large scale enterprise
in courier services in United Kingdom. The same organisation is going through the problem of
administrative, management and leadership in their workings and facing loss from last many
years. This project consider correct certification toward selection and recruitment process and
also include effect of legal, regulative and philosophy thought in this process. Apart from this,
the same report represents the capacities and skills required for management and leadership
process.
TASK 1
1.1 Documentation towards selection and recruitment
PMC is the largest courier company but the same are facing many problems in their day
to day activities. In this company employees are working under pressure so firm need some
skilled labour so that they can easily meet their day to day activities. Selection and recruitment
process conducted for the same organisation are as stated below:-
Understand recruitment need- this is the process done by HR manager of PMC
company so they can understand that which department need more employees and what kind of
skills and knowledge help in reducing barriers in organisation (Healey and Spillane, 2011). .
Position description- next step in this is to describe recruitment position and analyse that
what kind of skills and knowledge is required in candidates.
Advertising- in this step HR manager published advertisement related to vacant position
and invite skilled and capable candidate according to job specification and needs of organisation.
Job description for vacant position is given below in proper manner:-
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Job Description
Organisation Name Purple Mail Company
Job Designation Marketing Officer
Location United Kingdom
Reporting HR Manager (head office)
Roles and Responsibilities  To perform all the activities related to
advertisement and promotion of organisation.
 On time delivery of courier.
Working Hours 9.30am to 6:00pm
Salary 2450 Pound per month
Working Facilities  The organisation provide benefits and
compensation, conveyable working hours.
 Incentives and rewards are offered to employees
according to their work.
 Conveyance Facility.
 Medical facilities .
Job Specification
Qualification  Bachelors in business administration
 Masters in Marketing
 Knowledge of various marketing tools.
Experience  Requisite of at least 3-5 years in the marketing.
 Experience in sales and marketing.
 Experience letter
Area of Expertise  Needs to have good communication skills
 having excellent convincing power.
Other Qualities  Effective time management skill
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 Efficaciously manage team
1.2 Impact of legal, regulatory and ethical consideration to the recruitment and selection process
Organisation implement various laws and act in their business as per given by the legal
and regulatory board of the nation. These type of laws gives various type of rights to their
employees and when these legislation are implemented in company they give effective values to
employees as well as company. The same gives it several impact of legal and legislatives in
working of Purple Mail Company are as stated-
The equality act 2010- the terms consider under this act and to be implemented in
organisation for equality are gender, age, religion, belief, disability and many more factors. This
will help organisation in easily hiring employees because they gives equal treatment to every
person working with them.
Impact of rights given to employees- personnels have various laws and rights in
organisation thus, company also work while considering these these policies and laws in mind.
With the help of this entire program HR manager can easily examine employees past records of
every individual for betterment of their company.
Ethical and legal consideration- because of various legal and ethical given by government of
country organisation give equal opportunities and rights to every individual. The same consider
several terms like:
 medical treatment can be required by any employees working in company and HR
manager have to provide these services to needed people.
 While hiring candidate for vacant position their age should be checked because under age
person cannot be hired for job.
 Verification of document of candidate is the right HR manager have because organisation
need well skilled and capable employees.
1.3 Participation in the selection process of PMC
Selection for hiring candidates are explained below-
 Conduct a recruitment process: first step in recruitment and selection process is human
resource manager of organisation analyse requirement of employees for particular
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department and skills, knowledge and capabilities also. So that they can invite suitable
candidate according to vacant position.
 Application receives: next step is candidate apply for job if they are interested in vacant
position and their skills and knowledge is suitable.
 Short listing candidate: from all the applications HR manger find the suitable and best
application. This is important process because in this all applications are examine for
suitable skill.
 Aptitude Test: next step after short listing is conducting aptitude test for selected
candidates. With the help of this HR of the administration can analyse their basic
aptitude quality and knowledge needed for working.
 Group discussion – this is the best way to realise values of one-on-one to for taking
decision for further step in recruitment and selection process. Through GD managers and
other person can easily examine knowledge of candidate.
 Personal interviews - this is essential part of selection and recruitment procedure in
which capable and selected candidate go further for personal interview. In this manager
can easily analyse posture and gesture of individual for joining organisation. Basic things
are decided in this like salary etc.
 Appointment- last step of selection and recruitment process in which HR manger and
management of company appoint a expert and able candidate for a specific position.
1.4 Evaluate own contribution to the selection process
As discussed above PMC is the largest courier company because of some reasons they
are facing many problems and their staff or CEO left because of various issues. All these
situations occur in organisation which results in not achieving day to day targets and goal. In the
same process as a manager of PMC I can do recruitment process for hiring candidate so that
working of company don't get effect and they achieve their day to day targets. In this I can
examine enterprise wants and need from candidate so that process of recruitment and selection
goo for further steps.
These entire process should be conducted in proper manner so that company can work
efficiently and effectively and maintain its performance in competitive business environment.
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TASK 2
2.1 skills and attribute needed for leadership
In company employees gives their contribution in achieving their objective and pre
determined goal. Leader and manger of organisation motivate personnel for achieving target
assigned to them. Skills and attributes needed for leadership in enterprise are explained below:-
Risk taker- leader is risk taker in nature because for implementing something new in
organisation so that these thing make them different from others.
Commitment- for building trust between each other commitment related to many things
are needed by employees working with them.
Creativity- different ideas and innovation help leaders in achieving goal of organisation.
Creativity also help in dividing work so that no burden on individual for any kind and employees
get motivate with something new.
Honesty- every individual working with organisation should be honesty towards them so
that they can work in effective manner and this will increase productivity and generate maximum
profit as much as can. This also help in building positive environment in company.
Communication- this is tool which help in many ways if there is better communication
then it will help in motivating employees and remove many barriers, issues and conflicts. There
should be proper path for transferring information or any important message.
2.2 Comparison between leadership and management
Leadership and management both are different from each others in many ways and their
differences are explained below-
Basis of difference Leadership Management
Meaning Leaders work on emotions and
motivation of individual. So
that they can give their
contribution in organisation
(Peterson, 2010).
Management involves
managers what they work in
organisation is visible. The
same is the activity done in
organisation which helps in
controlling and directing
whole company.
Orientation Leaders work are adjusted in These are task oriented.
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approaches (Nienaber, 2010) .
Focus They mainly focus on
directing and leading people.
Managers focus on managing
work by assigning to every
employees.
Organisation Their are followers in
organisation who follow
leaders and work according to
their guidelines and direction.
There are subordinates for
manager in company.
Approach to Risk They are risk taker and they
conceive to apply latest and
creative thought in firm.
Managers are not risk take for
company.
2.3 Different leadership style
Leadership is simply quality of individual to motivate them with creative and innovative
ideas and also help in reducing work load with the help of dividing team according to the
department. The same having various advantages in organisation but mainly help in achieving
organisation goal in effective manner. There are several leadership styles some of them are
explained below:-
Laissez-fair leadership- this kind of leadership approach help in finding appropriate
solution to the problem of employees. Leader in this supervise and monitor business activities to
gain proper outcomes. This kind of leader are suitable for every kind of organisation. Continue
monitoring is necessary for maintaining existing performance.
Autocratic leadership- these type of leadership approach help in finding instant solution
of the problems because barriers can reduce productivity of organisation. These kind of leaders
are famous for their instant decision making approach which help in removing issues of
personnel (Morrison, 2013).
Participative leadership- this approach is suitable for employees working in
organisation because the leader talk and understand problems of staff working with them and
then make appropriate solution to these. So that work of enterprise don't get effected. These kind
of leader believe in listening and observing issues then after that gives solution for them.
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2.4 Motive staff to achieve objectives
Main work of leader in organisation is to motivate and encourage employees and it is
necessary for achieving target in effective and efficient manner. For the same various tools and
techniques are used to improve productivity and enhance capabilities of employees so that they
can face any situation or also come out from them. Some tools are given below which help in
motivating employees:
Innovative ideas- if employees find something new in their working area they may
easily get attract towards that and motivated to work on the same. Innovation also help in
reducing extra cost to production and this will also help in increasing productivity.
Training and development- this is required for existing and new both employees for
working on innovation, new technologies and equipment employees require training and
development. It also help in improving skills and knowledge of personnel so that they can work
in effective manner and can easily adopt latest technology (Lev, 2013).
Increments and rewards- this is the basic tool which help leader in motivating their
employees by providing rewards, bonus and increments. This can be in form of money or
something else and if any person get these thing it will create feeling in others to get the same so
because of this employees work well for achieving objective and goal.
TASK 3
3.1 Benefits of Team-working
Organisation get many benefits when they work in team the same are formed with
different skills member so that they can achieve a particular target by working together. This also
help in dividing work which help in no burden on individual. For Purple Mail Company it is
necessary for them to divide employees in team so that they can achieve their target in effective
manner. Several benefits of team are stated as follow:-
Mutual support: if every individual working in team having mutual support on
particular task assigned to them these kind of support help company in solving various problem
and also minimize negative effect on business.
Innovative ideas: if all employees work together in a team and discuss everything with
each other this will help them in discovering new ideas and innovation. Creativity helps in
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increasing productivity and generating more and more revenue. Innovative ideas help in
removing barriers, conflict and also in extra cost occur on production.
3.2 Importance of working in team as a leader and member
Running a group in organisation is optimistic element with the help of this employees
can get various creative and innovative ideas from every employees working in organisation.
For Purple Mail Company it is helpful to renew their structure. There are several essential of
working in a group such as -
Importance of leader- main role play in building team is of leader because they know
skills and specialisation of every individual the entire process also help in creating or maintain g
good relation between leaders and employees.
Importance of members- employees are the persons who give their contribute in
developing organisation and also in future growth. Working in team is beneficial for both
organisation as well as their employees because team can faced difficulties and easily come out
of it compare to individual person whereas organisation achieve its goal in efficient and effective
manner (Bryant and Hallinger, 2012).
Approaches to solve Difficult situation and conflicts- groups can easily solve many
problem from which organisation are going through and gives new ideas for future growth and
development. In this whole process every one can share their problems, can give opinion and
combine together for removing barriers.
3.3 Effectiveness of team work
Purple Mail Company having team of different department so that they can work
properly and help in achieving desired objective and goal of organisation. It will also help in
completing work on time so that past experience of customer can be removed and brand image
can develop. Effectiveness of team are provide in these term also:-
 Increase productivity and also help in generating more and more revenue.
 Customer satisfaction with no time completion's of target and new ideas.
 Effective use of idea (Deal and Bolman, 2011).
 Help in better decision making.
 Help in building creativity in working approaches.
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TASK 4
4.1 Factor involves in planning
Planning is primary and important process for Purple Mail Company in building their
objectives and goal or also in creating path to achieve them. It help employees as well as staff to
work on pre decided strategies so that the given company can easily achieve their goal in
appropriate manner. Various factors involve in planning factor are explained below:-
Used random Method- planning is essential factor for company this can also use
random method also for reaching business up to its high. The same also help in reducing burden
of personnel and also in implementing new ideas and technologies.
Surveying on customers- For Purple Mail Company which is a courier organisation this
is crucial for them to conduct survey so that they can analyse need and wants of customers to
satisfy them. because to run organisation it is important to satisfy their customers (Drennan,
2012).
these are the steps involve in planning for organisation so that they can achieve its target
and also increase productivity with minimum use of resources. If there is proper planning and
well define strategy.
4.2 Plans for development needs
Purple Mail Company is the biggest enterprise in United Kingdom which supply effective
services to their buyers of product. As it was discussed earlier planning is important for every
organisation so same PMC also requires proper plan made by their manager and leader which
help them in achieving goals and objectives of organisation. Same will also help in providing
customer satisfaction. For future growth given company can made proper plan like :-
 Make business objective and goal
 Allot particular goal to personnel.
 Observe employees business human action and their on the job skill
 Give suitable training to employees.
 Select grooming methods (Azhar, 2012).
 Measure improvement plan.
Above mention is the step that will help respective company in making appropriate plan for
achieving its goal and objective.
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4.3 Evaluation the success of the assessment process
For Purple Mail company it is necessary to apply their business plan and procedure in
effectual and appropriate manner so that it will help them in achieving objective and goal on
time. Manager and leader both gives their hundred percent contribution in in functional and
operational department of organisation for its higher growth and productivity. Pre decided goal
and objectives are divided in various task and assign to every team according to their department
and specialisation. In the same leader have to design proper training and development program
for employees according to their requirement and modification in current situation. It also help
leader and manager in developing personnel skill, working formulation and knowledge to
achieve several situation easily (Dorjgotov and Chi, 2014). All the above stated approaches help
in achieving goals and objective of Purple Mail Company.
CONCLUSION
From the above assignment it is concluded that for smooth flow of organisation there is
requirement of proper number of employees for this HR manger of company have to conduct
recruitment and selection process. After hiring candidates there is requirement of training and
development program which help in enhancing skills and knowledge of employees and also help
or train them for facing various difficulties. Whole report is based on Purple Mail Company
which is largest courier organisation in United Kingdom. For managing large scale organisation
there is requirement of leader and manager.
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REFERENCES
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Leadership and management. 2017. [Online]. Available Through:
<https://managementstudyguide.com/leadership-management.htm>.
Works with Leading people. 2017. [Online]. Available Through:
<https://hbr.org/2015/06/leading-people-when-they-know-more-than-you-do>.
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