Importance of Teamwork in Organizations

This report emphasizes the crucial role of teamwork in organizational success. It argues that organizations benefit from team-based efforts to achieve future goals effectively. The report suggests that organizations should provide specific training to individuals, enabling them to work under pressure during challenging times.

WORKING WITH AND
LEADING PEOPLE

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
1.1 Documentation to select and recruit new staff member........................................................1
1.2 Influence of legal, regulatory and ethical consideration on recruitment and selection
process.........................................................................................................................................2
1.3 Selection Process...................................................................................................................3
1.4 Own contribution .................................................................................................................4
TASK 2............................................................................................................................................4
2.1 Skills and attribute for leadership.........................................................................................4
2.2 Difference between leadership and management..................................................................5
2.3 Different leadership styles for different situations ...............................................................6
2.4 Motivation for staff to achieve objectives.............................................................................6
TASK 3............................................................................................................................................7
3.1 Benefits of team working......................................................................................................7
3.2 Importance of working in a team as a leader........................................................................7
TASK 4............................................................................................................................................8
4.1 Factor of planning.................................................................................................................8
4.2 Develop needs of individual's...............................................................................................8
4.3 Assessment process...............................................................................................................8
CONCLUSION................................................................................................................................9
REFERANCES................................................................................................................................9

INTRODUCTION
In modern world, due to globalisation and high use of technology market competition in
increasing every day. Also, customer of this era becoming more demanding about their needs
and demands. So, it is highly important for all companies to improve their working conditions
and business performance so that they can lead to high level of growth and also can survive in
competitive market place. Organisation should hire high skilled employees who can help it in
achieving its desired goals and objectives. Human resources plays most important role in
business enterprise because without them company can not operate its activities in most effective
manner. For recruiting high skilled workers, organisation should follow appropriate procedures
like recruitment, selection and retention. This project report is based on United parcel services
which one of the leading courier enterprise of UK. In this report, different processes of enlisting
has been explained. Also, styles and impact of leadership has been demonstrated. Effectiveness
of team work has been determined and various development needs of individuals has been
assessed (Bush and Middlewood, 2013).
TASK 1
1.1 Documentation to select and recruit new staff member
In a organisation, management needs efficient and experienced candidate who can help
them to achieve their goals. For this they are conduct recruitment process to increase efficiency
in hiring, retention or consistency. It is includes some step which is a HRM needs to follows-
Identify Vacancy and job analysis- This is the first step of recruitment process which is
conduct by HRM of organisation. In this procedure they identify the duties and responsibility of
different position and what its need at that time. It involves job description and its specification
for which candidates have to different qualification and experience. Job analysis includes
different steps on which management finds their requirement need and their objectives. For this
they are conduct a application process in which they are provide their recruitment need for
people and desired candidate can apply for this. After receiving all the application forms,
management start candidates background information and verify their documentation for this job.
In it human resources management is classify according to different department requirement
(Fraley and et. al.,2011).
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Recruitment process- After identification of job they are start next process which is
recruitment. In this management is conduct different task and test which should have to be
attempt by candidate. This is determine deities and responsibility for the job of companies. It is
involves a big process in which organisation make planning and forecasting. This is a
introduction process of applicant in which they provides their basic information like
qualification, work experience as well as their ability for a specific field. After that recruiter
classify them according to their wants. This is a big process in which management conduct
various steps for candidate and candidate needs to qualify them with a effective manner.
Applicant needs to make a different image of themselves because this is the only thing which is
provides them job opportunity because a organisation always wants to hire different candidate
between others (Ion and Lindsay, 2010).
Selection- This is the next step after recruitment process in which HRM making some
decision to hire a perfect candidate according to their organisation. This process is a most typical
task for manger, because they do not have a brief information about candidates personal skills
and capacity. Selection is always includes lots of process according to them a candidate proves
that they are eligible for this job. In selection process applicant gives a personal interview to HR
team of organisation in which they are getting some personal information about candidate such
as their prefer job department, hobbies and their interested apart from that work. This process
helps them to collect data about their attitude, nature and behaviour for others.
Performance analysis- This step is the last step of documentation of recruitment. It is
start after the selection process when HRM consider a perfect candidate for job role. In it,
organisation is provides all the guidelines of their firm to candidate and expects the4m to prove
themselves better than other. Sometimes candidates are very new in business field and do not
have any idea about how to work with previous employees so for this they provides them
personality development training and seminar in which they introduce them to others. After this
process learning and training process candidates need to prove themself with their working skills
and their services contribution in firm (Lev, 2013).
Documentation of recruitment and selection process – There is a specific
documentation are given below which is based on requirement process of marketing manager -
Job Description
Organisation Name United parcel services
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Job Designation Marketing Officer
Location London
Reporting Human Resource Manager (head office)
Roles and Responsibilities  To work in effective manner at work station in
order to manage marketing activity properly.
 To grab proper information of target market.
Working Hours 9.30am to 6:30pm
Salary 2000 Pound per month
Working Facilities  Firm provides attractive incentive, positive
working environment, several benefits and
compensation.
 Health and medical facility
 Conveyance Facility
Job Specification
Qualification  Bachelors from commerce background
 Masters in marketing management
 Diploma in international marketing
Experience  Required 2-5 years working experience in
marketing field
 Experience to understand all marketing changes
 Experience letter
Area of Expertise  Candidate must have good communication
approach
 Appropriate education of marketing field
 Appropriate research and marketing approach
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 Public presentation management
Other Qualities  Time management quality
 Appropriate general knowledge
 Skill to work in a team
1.2 Influence of legal, regulatory and ethical consideration on recruitment and selection process
In business enterprise, recruitment and selection process plays most important role. It
helps company in recruiting high talented staff members which can contribute their hard efforts
in achieving its all desired goals and objectives. The UPS organisation which is courier
enterprise, it wants to recruit new employees so that it can strengthen its business performance.
But before starting recruitment process its HR manager should consider all the rules and
regulations which can affect enlisting and selection procedures. There are various laws and
regulations regarding these processes which should be followed by all companies otherwise, they
can suffer from huge financial loss. Different legal, regulatory and ethical consideration
influence huge impact on recruitment and selection process of The UPS company which can be
determined by below mentioned points:
Impact of Sex Discriminatory act- It is highly important for company to consider this
act. While recruiting and selecting people. Organisation should consider qualification of
candidate rather than his or her sex. If candidate is qualified than company should give
opportunity to person whether person is male or female (Mendenhall, 2012).
Impact if race relation act- According to this act, company should invite people from
all race and nation. If job advertisement of organisation calls for specific race and nationality
than it is dis-obligating race relation act. If the candidate have permission to work in United
Kingdom than company should provide him/her job opportunity.
Impact of right to employment- According to this act, it is huge responsibility of United
parcel services to analyse that candidate have legal right to work in United Kingdom or not.
Also, it should check that there is no criminal record of the person who has chosen for
recruitment and selection process.
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1.3 Selection Process
The United parcel services is a largest courier firm in UK but sue to some reason
company faces lots of losses at a same time. As its result their highly experienced and able
workers left this organisation and company faces lots of difficulties after that. Now they want to
recruit new candidate for this they are needed a effective help of HRM to provide them best
quality employees. For this HR is plays a most important role to recruit best worker such as-
Selecting recruit candidates- In this process manger is take responsibility to hire best
candidate for their organisation who can help them to achieve their goals. It is process includes
application, provide information and recruit one best among all. This is a first process of
recruitment and it should have to be effective because through it organisation get more
application forms from candidates (Offstein, Morwick and Koskinen, 2010).
Short listing- After receiving application from candidates, Human resource manger
needs to short list most eligible candidate among others. This selection process is known as short
listing of people. It is includes IQ test, examination through aptitude test and other processes.
Interviews- After short-listing the candidate this step is taking a most important part in
selection process. Manger conducts different pattern of interview to evaluate their interpersonal
skills and ability of talking and working effectively. Some steps are Group discussion,
Telephonic interview, Normal interview, personal and face to face interview.
Appointment- After taking interviews of candidates manager need to provide them
appointment to join their organisation soon. This last step is ensure them that they can start their
carer with this organisation and need to provide their services to them and their candidates.
Appointment is basically a surety to applicant from organisation that they want to give them a
chance if candidate also want to do the same (Peterson, 2011).
1.4 Own contribution
If I am the Human resource manger of this organisation, I will conduct a effective
recruitment process in which candidates are eagerly wants to provide their services in
organisation and join it as soon as possible. I will provides them quick training and learning
services which help us to get able workers who can take their responsibility shortly. I assume to
get ready new strategy go some specific goal. I likewise participate selection and recruitment
board for selection of new candidate to connect with company. Overall activities of mine will
helping to attain business objective in specific manner. All my business approaches helps me to
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gain competitive advantages from target market. If I am become human resource manger of
organisation then I will try to attain all me business objective in specific manner. Some other
contribution of mine in this process can be -
 Providing appropriate training and learning to employees.
 Build career path ans guideline to attain business objectives.
 Improve employees skills and capacity.
TASK 2
2.1 Skills and attribute for leadership
Leaders are caretaker of worker's ability and capacity of working in different approaches.
This is essential need of organisation for improve their workforce effectively and efficiently.
Leaders is works to motivate their co-worker for reach on its vision and mission. They are
improve negativity from working environment and set an example in front of all. For being a
successful leader they need some skills and attribute such as-
Passion- Leader should have to passionate towards their approaches and working power.
They are leads the working environment with other workforce, that's why they need to get all the
information about business aspects and their objectives for provide best direction to their peers.
Leader need to get high score in their job values because this will motivate to their college for
work harder.
Communication- A leader need to know to communicate with their staff member at who
are working at higher and lower level. Communication includes understating which is leader
provides to their co-workers to explain them rules and regulation as well how can they work
affectively in organisation. Good communicator keep staff informers about the changes and new
updates of management. For a leader it is very important to maintain a good understanding
between their employees to solve their problem easily (Peterson, 2011). .
Commitment- This is a key role of a leader to understand that success is not possible
without help of their employees. So for this, they are providing them training and learning on
time to time for improve their skills and enhance working ability. They are always committed to
their terms and try to ensure that all the employees treated equally and perform well at working
place (Mendenhall, 2012).
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Team building- A best leader is always encouraging employees to work together rather
than individually. This think provide them high productivity and moral support to each other.
When a team is working together in a organisation, they all are making a positive environment in
which each employee interested to help each other when its needed.
Set example for others- Leader is a individual who is set example for others. They are
always decide according to their performance and they believe that work need to do more and
more with effectively and efficiently.
2.2 Difference between leadership and management
Some people think that management and leadership both are identify same meaning in
organisation but they both are very different from each other. Management is provides discipline
of managing things in the effective manner and leadership is a quality of individual, so that they
are work on skill and capacity to attained objectives willingly and properly. There are various
difference between them-
 Leadership is a skill to set a example for others and management is an art to organise and
coordinate thing in effective way.
 Leadership is inspiring people to improve their capacity of working according to their
leader and in management manager is inspiring people to provide effective activity.
 Management is a art to create future goals for organisation and in leadership is leader
provide them objectives and training to achieve this goal easily.
 In management a manager can be anybody who can prove them self according to their
work but leadership is quality which can not be earn.
 Leadership is encourager to make some changes according to different tasks and
management is bring stability in organisation through different rules and regulation for
each and every one.
2.3 Different leadership styles for different situations
Leadership is all based on leading people thoughts with different approaches. In this a
leader is play a most important role to provide different training to their peers for making
effective strategy according to future goals. Leaders has different style according to different
situation-
Autocratic leadership- This is a extreme form of leadership in which leader exerts high
power over the employees to team member. They are provide few opportunity to make
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suggestion according to them and even it would be organisation's interest. For example in United
parcel services they are provides least opportunity and ask for quick suggestion.
Bureaucratic leadership- Theses leaders are work for their staff to ensure that they all
are follow same procedure. This is a very appropriate style of working. For example- United
parcel services group provide particular direction and suggestion on which employees need to
work (Mendenhall, 2012).
Task-oriented leadership- Theses leaders are focuses on getting the job done. They are
working for a appropriate task and make some strategy according to them. For example- These
leaders are provides training for a appropriate task and goal to achieve.
Transformational leadership- These are the leader who are working to inspire team
with a shared vision of the future. They are highly visible and spend their time to communicate
with employees. For example- These leaders are working to share their vision and making
different strategy to achieve them easily.
2.4 Motivation for staff to achieve objectives
Leader is the role model of employees who is works to provides training, motivation, learning
and enhance employees interpersonal skills. They are manage time to working with their
workforce and they work with lots of responsibility. There are some others objectives to achieve
for staff-
 Leader is create a clear vision and identify it in front of employees.
 They provides them specific training to enhance their interpersonal skills and working
ability.
 They are clearly communicate with them to provide them specific understanding.
 Leader is always work hard to motivate their co-workers to do the same.
 They provides them motivational session and seminar to improve their ability of working
and clarify their responsibility for organisation.
TASK 3
3.1 Benefits of team working
Teamwork of employees is always gives batter results than a individual's Woking
because they are work with different strategy and helps to solve different issues of each others.
Everybody hear a thought that Two hands are better than one. It means when two person are
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working together than they will deficiently do it faster than a single person and its ideas should
be more creative and energetic. Some other benefits of team working are-
Provides creativity and learning- The United parcel services company is face a lots of
loses in terms of money and employment because their workers are left from this organisation
that's why they needs to recruit new worker. But after recruitment they need to do work together
to making them on the same level where they are before. For this they need creativity in their
approaches and leaning skills (Mendenhall, 2012).
Blends Strength equally- For PM, it is very important to blend all the employees
strength to provide them new strategy for their future goals.
Build trust- Nowadays, employees loose their trust on management and their fallow workers due
to some reasons. But teamwork is a quality which build trust between employees and
management of organisation by transformation of their thoughts.
3.2 Importance of working in a team as a leader
As all know that, working in a team is more easy to achieve their goal rather than
individual. It is enhance each and every one strength and provides a better way to provide their
thought and ideas without any fear. This is provide better contribution ion all situation such as
For specific goal- This is make specific strategy with the help of each candidate with
their presence of mind on each situation. This is provide them clear vision and objective for their
organisation.
Dealing with conflict- Conflict can occur in each organisation because of some barriers.
For this when a team is working with lots of candidate they are deal with lots of situation to deal
with them and provides them strength to face them easily.
Difficult situation- In team work they are face lots of difficulty and helps to each other
to face them easily(Fraley and et. al.,2011)..
3.3 Effectiveness of the team in achieving the goals
Team working is very important for a organisation to attain their business objectives in
appropriate manner. Through this process each and every person build their relation with another
to grab competitive advantages easily. This process is determine through Belbin's theory and
Tuckman's modal to analyse each and every element easily as -
Belbin's theory – This model is developed by Dr Meridith Belbin in the year of 1970s as
Belbin Team Roles Theory. This model is used to provide effectiveness of team building in a
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business organisation easily. This theories is divided in nine different elements as Specialist,
shaper, completer, implementer, resource investigator, co-ordinator, Team worker, plant, monitor
evaluation. All these elements helps to build proper team for organisation that helps to attain
business objective in appropriate manner.
Tuckman's modal - This model is used to build a effective team that cane easily attain
business objectives. This model is divided in five different elements as -
Forming:- This is basically first step in which team members meets to a stranger person.
Storming:- This is second step in which they communicate to each other and sometimes its raise
conflicts and barriers between each other.
Norming:- This is third step in which manager and team members build trust in each others
mind.
Performing:- In this step they enjoy to perform with each other and share their objectives.
Adjourning:- This is last step in which they attain future objectives and target task easily.
TASK 4
4.1 Factor of planning
Planning is a process in which organisation is make some strategy to achieve their goals.
In this report UPS organisation is facing lots of issues because of improper planning of their
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management team. For this they have to use new techniques to make some different planning in
their processes and their workers relation. They have to improve their management process and
employers interpersonal skills. These plan helps them in future and present objectives to achieve
them easily.
4.2 Develop needs of individual's
In United parcel services, each and every employees need to improve their skills and
ability because small contribution makes a big part of objectives. In this organisation because of
all the worker lefty their organisation, now they need to be provide them each and individual a
training process in which they can able to handle under pressure work according to companies
needs. It will helpful for workers and organisation too to improve their ability. While these
unique viewpoints create the most successful work, they can also generate resentment that
quickly turns into conflict (Fraley and et. al.,2011).. There are some needs of individuals are
given below -
Individual's need HR process
Training Training and learning is required need of individual that
needs to attain future goals and objectives. In this process HR
conducting training and learning session to improve their
interpersonal skill and working capacity.
Reward These are motivational process that are require to increase
employees working ability. So in this process HR can
conduct reward system as Incentive, promotion and extra
income as well.
Basic facilities These are basic needs of employees so for this HR needs to
analyse them and provide effective services to their
workforce.
4.3 Assessment process
For United parcel services, it is very important to remake their plan and strategy
according to new objectives. This will helps them to improve their previous mistakes and
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conflict which is the main issue of such type of big loss. They need to provide each and every
individual a personal skill which improve their personal ability of working.
CONCLUSION
In this above report it is conclude that a team work is always better for all organisation to
achieve their future goal in perfect manner. For this a organisation needs to provide specific
training to each and every individual who will help them organisations difficult time to work
under pressure easily.
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