Recruitment and Selection Methods Analysis
Added on 2020-10-04
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WORKING WITH ANDLEADING PEOPLE
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Preparation of documentation towards recruitment and selection process...........................11.2 Impact of legal, regulatory and ethical considerations to the recruitment and selection......31.3 Evidence of taking part recruitment and selection process...................................................31.4 Own contribution towards selection process in the UPS company.......................................4TASK 2............................................................................................................................................52.1 Skills and attributes needed for leadership with reference to UPS.......................................52.2 Difference between leadership and management. ................................................................62.3 Different leadership styles for different situations................................................................72.4 Ways to motivate employees to achieve organisation goals.................................................8TASK 3............................................................................................................................................93.1 Benefits of team working for UPS .......................................................................................93.2 Significance of working in a team as leader and members towards specific goal..............103.3 Effectiveness of team in achievement of objectives with reference to UPS.......................10TASK 4..........................................................................................................................................104.1 Factors involved in planning the monitoring and assessment of work performance..........104.2 Plan and deliver the assessment of development needs of employees at UPS...................114.3 Success of process of assessment .......................................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONIn every business enterprise, team work is considered as important tool to make workenvironment more flexible and effective of individuals. This report will initiate with therecruitment and selection process with references to The united parcel service (UPS) which is thelargest and leading courier service provider organisation in UK (Cascio, 2018). They currentfacing leadership, management as well as administrative issues at workplace. As an HR managerof UPS, a document has been prepared to provide understanding about the recruitment andselection along with the legal, regulatory and ethical framework which has its impact on thesame. This report will also study the role and contribution of manager in the process hiringemployees. Unit also argues about the different theories of leadership and skills required inmanager to deal with different situations. Moreover, it also determines the importance of teamwork and its benefits along with the methods which are used to resolve the problems in UPS. Atlast, report will concentrate on performance management and classification of planning ofcontrolling and monitoring the employee's performance in organisation.TASK 11.1 Preparation of documentation towards recruitment and selection process.Recruitment is a sequential framework of attracting and influencing the qualifiedcandidates for Vacancy available at workplace. HR department of the organisation generallyperforms this task. Selection is also a process that involves screening of qualified candidate fromthe recruited applicants on specific job position (Stanujkic, Djordjevic and Karabasevic, 2015).In this context, for improvement of overall management and standards it is important fororganisation to implement recruitment and selection process appropriately. There are someimportant documents needs to be prepared to support the process of hiring employees. Documents mentioned below are related to the job profile of package handling supervisor inUPS.Job descriptionJob Title Package handling supervisorReporting to Department HeadRole and Responsibilities Job roles and duties of Package handling supervisor in UPSinvolves monitoring the work of drivers and the package handlers1
to verify that all work is completed in specific time schedule. Job specificationQualifications Graduate/ Post graduateSkills Excellent customers service skills, flexibility, ability to multitask,general administrative and reasoning skills are required toeffectively perform the job. Further, Ability to serve as a fair andeffective leader is also a must for motivating and directing staffactivities.Experience1 to 2 years of experience as package handler.After documentation of specific description and specification for a Vacancy of PackageHandling Supervisors. Now it is required to select an appropriate method of recruitment in orderto achieve qualified candidate for the job (Dhamija, 2012). There are mainly two method ofrecruitment such as internal and external but as give in case study, UPS has recently faced a highemployee turnover due to poor recruitment and lack of proper checking and balances. Thus,Organisation needs to use External recruitment process that involves various methods to attractsuitable candidates towards job. Among these, media advertisement will be effective for UPS as it is common and preferredsource of external recruitment. In this, company will give their advertisement in newspaper,2Illustration 1: External recruitment methods(Source: External Sources of Recruitment, 2017)
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