Working with Leading People - Report

WORKING WITH AND LEADING PEOPLE

INTRODUCTION
In this report we will learn about working with and leading people. The study will identify how a
leader can lead his team effective. In the assignment we will discuss about the recruitment process
within the United Parcel Service(UPS). It is one of the biggest parcel delivery company in the
world(Terkel,2014). This company needs to hire some new employees in their organisation, so a
documentation on selecting and recruiting new employee has been included in the assessment. The
report also determine the various factors affecting these process, skills required by a leader and the
different leadership styles. Furthermore, the report identifies various elements involved in planning,
monitoring and assessment of work performance within the UPS.
Task 1 : Recruitment, Selection and Retention Procedure.
1.1 Documentation for selecting and recruiting a new employee in the UPS
The UPS company needs to hire 1 new administrator for their business operations. The
Human resource department of The UPS needs to prepare a document for the recruitment and
selection process which is as follows -
 Approval of Recruitment – Every recruitment procedure needs to be approved by the
authority of the UPS. The concern department within the UPS who require a new employee
send the draft and document consisting the position description, required skill and education
for the designation. The authority of the UPS approve the draft and forward it to the human
resource department.
 Position Description – The UPS needs to describe the designation or position for which
they want to hire a new employee. This also includes the responsibilities and duties of the
post. This description is provided by the human resource management of the UPS(Hamel
and Ruben,2013).
 Advertising – The last step is to post an advertisement to attract the talented employees.
The directors of the human resource management of UPS approve the job advertisement.
There are various media for the job advertisement such as newspapaer , television ad etc.
The advertisment for the post of a new administrator is as follows -
For an Administrator
Last Date – 30/12/2017
Location – Lowton way
Salary - $ 30000 pa
Type of Employment – Permanent
Job Vacancy – 1
Roles and responsibility for Administrator post
 The Administrator needs to achieve the weekly, monthly and yearly base targets of the UPS.
 Needs to work in a team.
 Monitor the cost effectiveness and efficiency.
 Need to Contribute to the decision and strategies of the UPS.
Skills and Experience required

 Candidate should have a degree in business discipline.
 Good communication skills
 Excellent command on English.
1.2 Impacts of legal,ethical and regulatory elements in the selection and recruitment procedure.
The selection and recruitment process often goes beyond the statutory rules and legal implication.
The Human resource professional within the UPS needs to take care of these rules and regulations
in selection and recruitment process(Bush and Middlewood,2013). The various impacts of legal,
regulatory and ethical consideration to the selection process are as follows -
Impacts of sex discriminatory act
The UPS has to maintain the sex discriminatory act. This states if an individual is qualified for the
jon than the Company is bound to hire him or her without any sex discrimination.
Impact of Equality regulation
The UPS can not break the provision of equality as it will be unlawful. This regulation states that
both young as well as old citizens should get same benefits in the recruitment and selection process.
Impact of race relation act
This act states that if a candidate has a legal work permission in UK he or she is eligible for the job
in UPS irrespective to his or her race or nationality.
Impact of law in Advertising process.
The Human resource manager needs to ensure that the advertisement of job is not discriminatory
against any age, race, sex, gender etc. The HR must ensure that the advertisement is not breaking
any law or regulation.
Impact of right to employment
The board of interview should make sure that the candidate has the legal right to work in UK or not.
They also need to verify the criminal record of the individual.
1.3 Taking part in the selection process
As a Human resource manager I need to take part in the selection process effectively. The Human
resource manager plays an important role in the recruitment process.
 Selecting a recruitment and selection panels – The Human resource professionals select a
selection and recruitment panel through which they select the candidates for an appointment.
The Human resource department select the recruitment and selection panel according to the
types of new staff UPS is going to recruit.
 Short listing – Once the applications of the candidates are received, the selection and
recruitment panels create a short list of applicants by using various methods such as written
tests, IQ tests etc.
 Interviews – The selection and recruitment panels of the UPS conduct the interview for the
short listed candidates.
 Appointment – The selection and recruitment panels suggest for the applicants who satisfied
the selection panels by obtaining minimum criteria the job. The Human resource department
gives final appointment statement to those candidates who are approved by the selection
panels.